NAE Vegan Shoes Anmeldelser 

555
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I bought a pair of military boots last year, Marca black to be precise. The first pair came incomplete without inner soles and the sole gave up after less than 4 months. After complaining and an... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Não tenho por hábito classificar as minhas compras mas fiquei tão satisfeita com as botas Adar Green que quis fazê-lo :) Tenho sempre receio de comprar calçado online porque já tive más experiência... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A chegada da encomenda foi rápida e o produto é ainda melhor ao vivo do que nas imagens. Sugestões: 1) Enviar juntamente com o calçado uma amostra do creme de manutenção apropriado, bem com... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Adoro os ténis da NAE! Comprei uns para mim e outros para a minha mãe e ambas adoramos e consideramos excelentes para passear! Comprei uns ténis Redo Black Sapatilhas Altas com Cordões Vegan, o... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skobutik
  2. også i
  3. Boutique
  4. Butik med modetilbehør
  5. Håndtaskebutik

Skrevet af virksomheden

We are a Portuguese vegan footwear brand NAE stands for No Animal Exploitation. The name carries our mission: to propose an animal-friendly and ecological alternative against human exploitation. Our shoes and accessories are manufactured in certified and ethical factories in Portugal. Our dedicated team will ensure to offer the best customer care experience and remain at your entire disposal from Monday to Friday – 9am to 6pm. Or feel free to contact us at any time via e-mail


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

555 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(555)

26 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quick and helpful responses.

19. april 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Teo,
Thank you for sharing your feedback on our customer support team! It was awesome to help you. Enjoy your lovely shoes! 😊👟

Bedømt til 5 ud af 5 stjerner

Shoes are astoundingly beautiful and amazing Customer Support

Shoes are astoundingly beautiful. I had to get a bit used to the cork which does not behave like leather but leader also can be uncomfortable at times.
However I had an issue with a sole that came off and customer support was amazing. They covered super quickly the cost of the whole repair and took the feedback to the factory. Super please with the support specially.

15. april 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Néstor,
Thank you for sharing your experience! It's great to hear that you love the shoes and found the customer support amazing. It's always a relief when issues are handled so efficiently. Enjoy your beautiful shoes! 😊👟

Bedømt til 5 ud af 5 stjerner

Me compré el modelo bailarina Flora

Me compré el modelo bailarina Flora Suede y, aparte de que son muy cómodos y frescos para el buen tiempo, quedan geniales con toda mi ropa de primavera, tanto pantalones como vestidos.

1. februar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hola Yolanda,
¡Nos alegra mucho escuchar que te encantan las bailarinas Flora Suede! 😊 Su comodidad y versatilidad las hacen ideales para el buen tiempo y para combinar con cualquier prenda de primavera. ¡Gracias por compartir tu experiencia con nosotros! 🌸

Bedømt til 4 ud af 5 stjerner

Love the look but not too durable

I got the Rebe black chelsea ankle boots. Visually, I love these boots. They're chunky, go with a lot of outfits, really what I was looking for. I had to exchange for a size down, so keep that in mind even if you're not between sizes. Customer service is brilliant though!
In terms of quality, I don't think these boots are made to be worn too frequently. I started wearing them in December and it's now March. I would say I've been wearing them a few times a week, nothing crazy, but on the inside near the balls of my feet the lining material has worn away, and the sole has kind of collapsed in that spot. So I don't know how much longer they'll last, which is disappointing as I was trying to go for the sustainable option.

22. marts 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Melissa,
Thank you for your feedback on the Rebe boots 😊
We're glad you love the look and appreciate the excellent customer service. 🥰
We honestly apologize for the quality issue you've experienced. We'll certainly take your feedback into account for future improvements. 🛠️
Have a wonderful day 🥰

Bedømt til 5 ud af 5 stjerner

Bellissime scarpe

Bellissime scarpe, servizio clienti preciso e professionale. Consigliatissimo

19. marts 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Ciao,
Che gioia sentire che hai trovato le scarpe bellissime e che il servizio clienti è stato impeccabile! Grazie mille per il consiglio, è davvero apprezzato. Se hai bisogno di altro, siamo qui per aiutarti! 🌟👞

Bedømt til 5 ud af 5 stjerner

Scarpe stringate inglesine vernice

Qualche anno fa ho acquistato un bellissimo paio di scarpe ' inglesine' stringate effetto vernice e sono ancora in ottimo stato e da sempre comodissime.
Mi sembra di non avere più visto questo modelli classici stringati nella collezione, spero vengano reintrodotti ...ne acquisterei altri :)

10. marts 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Ciao Lore,
Che bello sentire che le tue inglesine sono ancora in ottime condizioni e comode! Capisco il desiderio di vederle di nuovo nella collezione. È fantastico quando si trova un modello classico che si adatta così bene. Speriamo che vengano reintrodotti presto, così potrai ampliare la tua collezione! 👞🌟

Bedømt til 5 ud af 5 stjerner

Love the NAE people!

The shoes arrived very quickly. I am in love with my shoes! However the shoes of my boyfriend didn't fit quite that well so we had to return them. It was so easy! And the contact with costumer service is super friendly & quick. Love that we can buy shoes that are good for the environment & enjoy the best service that is possible!

7. marts 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello,
I'm so glad to know that! It's fantastic that your shoes arrived quickly and that's you're happy with our customer service. 😊 It's customers like you that make our days better and happier 😊
Enjoy your sneakers and have a fantastic day! 🌍👟

Bedømt til 5 ud af 5 stjerner

Great value for money

Ample choice, excellent quality, timely delivery, great value for money. Thanks

14. oktober 2023
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello,
It's fantastic to hear that you had such a positive experience. Enjoy your purchase and feel free to reach out if you need anything else! 😊🛍️

Bedømt til 5 ud af 5 stjerner

Very light and good-looking sneakers

Very light and good-looking sneakers. I really liked the color.

20. februar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Ene,
I'm so glad you found the perfect fit for you 😊
Hope you take every step comfortably with your new sneakers! 😊👟

Bedømt til 4 ud af 5 stjerner

Buena calidad, merece la pena!

Es la segunda vez que compro botas de Nae. Buena calidad y diseños bonitos. Me gustaría que hubiera un poco más de variedad en los colores, y que la horma del zapato fuera más ancha ya que la parte de delante me aprieta un poco los dedos.
En general estoy contenta con la compra, la marca me parece una de las mejores para comprar calzado vegano en España y Portugal. Merece la pena invertir algo más de dinero por un producto de calidad!

15. februar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

¡Hola Sayuki!
Nos alegra saber que te gusta la calidad y los diseños. Tomamos nota de tu sugerencia sobre más colores y la horma del zapato. Valoramos tu opinión para mejorar.
¡Disfruta de tus botas y nos vemos pronto! 🥰
Saludos 😊🌻

Bedømt til 5 ud af 5 stjerner

I have bought many pairs of vegan…

I have bought many pairs of vegan shoes, boots, bags and sandals
from Nae.
Excellent quality that doesn’t cost the earth or kill it. Saving our animals and our planet!
Well done NAE !

5. februar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Carol,
Thank you so much for your fantastic feedback! We're thrilled you love our vegan shoes, boots, bags, and sandals. Your support in choosing eco-friendly options means the world to us! 🥰
Have a wonderful day 😊🌻

Bedømt til 1 ud af 5 stjerner

Kaputte Schuhe nach nicht einmal 17 Tage Tragen

Ich habe mir 1 Woche vor Weihnachten Schuhe bei dieser Firma bestellt. Sie sollten eigentlich vor Weihnachten ankommen. Sind sie aber nicht. Ok, kein Problem- schließlich sind die Postboten während der Weihnachtszeit überlastet, da zeige ich Verständnis. Aber: nach 2,5 Wochen (nicht einmal tägliches Tragen) ist die Schuhsohle meines einen Schuhs abgeflogen. Als ich diese Schuhe zurück schicken wollte, wurde mir vorgeschlagen, dass ich der Nachhaltigkeit wegen die Schuhe beim Schuster reparieren lassen sollte.
Leider bin ich genau darauf reingefallen. Ich habe sie von einem Schuster reparieren, anstatt zurückschicken lassen. Dieser meinte sofort, dass man nicht viel machen kann, er es jedoch versucht zu kleben.
Das habe ich auch NAE Vegan Shoes erklärt. Als ich die Schuhe vom Schuster wieder bekommen habe, sah man schon, dass das nicht lange halten wird.
Leider zeigte NAE Vegan Shoes auch keine Bereitschaft, die Schuhe wieder zurück zunehmen.. und zahlte mir stattdessen (ohne, dass ich mit dieser Option glücklich war) 34,95 € zurück. Davon gingen 15 Euro an den Schuster.
Nun nach 3 Tagen tragen der Schuhe... ist die Sohle wieder abgefallen, sodass ich sie nicht mehr tragen kann.
Ich bin Studentin und versuche so nachhaltig und vegan zu leben, wie möglich. Ich habe lange für die Schuhe gespart. Aber wenn die nach 17 Tagen Tragen komplett versagen, man nur einen Bruchteil der Schuhe erstattet bekommt, dann muss man wirklich überlegen, ob man in solche Schuhe investiert.
Durch diese Aktion hat NAE vegan Shoes einen Kunden verloren.

27. januar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Danke, dass Sie uns Ihre Erfahrung mitteilen. Es tut uns leid, von den Problemen zu hören, die Sie bei Ihrem letzten Schuhkauf bei unserer Marke hatten. Die Lösung, die Sie erhalten haben, stammt von einer Drittanbieter-Plattform, nicht von unserem direkten Service. Obwohl wir in diesem Fall nicht direkt helfen können, ist Ihr Feedback für die Verbesserung unserer Produkte und Dienstleistungen sehr wichtig. Wir schätzen Ihr Engagement für einen nachhaltigen Lebensstil und bedauern aufrichtig die Unannehmlichkeiten, die Ihnen entstanden sind. Wir danken Ihnen für Ihr Verständnis und wünschen Ihnen alles Gute bei Ihrem Streben nach einem nachhaltigen Lebensstil.

Mit freundlichen Grüßen :)

Bedømt til 5 ud af 5 stjerner

GADEA BROWN BOTA VEGAN

Comprei as GADEA BROWN BOTA VEGAN QUENTE DE MONTANHA e são espetaculares!! Super quentinhas e confortáveis, ficam ótimas com calças ou com saia/vestido. Uma excelente compra!

10. januar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Olá Marta,
Ficamos radiantes em saber que está tão feliz com as suas novas botas 🌟
Aproveite o Inverno e mantenha os pés quentinhos com as Gadea Tenha um dia feliz 👢💫

Bedømt til 5 ud af 5 stjerner

The shoes came quickly and are very…

The shoes came quickly and are very comfortable. They are also stylish, and I love how the materials are sustainable and all vegan!

19. januar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Isabel,
We're so happy to hear you're thrilled with your new shoes🌿👟 Enjoy them confidently 😊
Have a warm and sunny day 🌟

Bedømt til 5 ud af 5 stjerner

Good quality belt

Good quality belt. Size guide is good. I wasn't sure of the size, check the size guide on the website and the belt fits 👍

19. januar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Ana 🌟
We're thrilled to hear that the belt worked out perfectly for you, and the size guide came in handy. Enjoy your new belt! 👍😊

Bedømt til 5 ud af 5 stjerner

Productos veganos de calidad y atención al cliente excelentes

Amplia variedad de productos veganos, de excelente diseño y calidad, con servicio de envíos y devoluciones rápido y fácil. Recomiendo consultar la guía de tallas, ya que en mi caso tuve que pedir un número inferior al que empleo habitualmente.

19. januar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

¡Hola Carol!
¡Gracias por tus amables palabras y recomendación! Nos alegra que disfrutes de nuestros productos 🌱✨
¡Feliz día! 😊🌈

Bedømt til 5 ud af 5 stjerner

Happy NAE customer / love my shoes

I have ordered the Vivian and Fiore in black. I already had 2 other pairs of NAE shoes that are so comfortable and sustainable so I knew what to expect. Everything worked out wonderfully, love the plastic free packaging. I love the design and the perfect fit of NAE. Thank you for making beautiful crueltyfree vegan products. Lots of LOVE, Alexandra

18. januar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Alexandra,
Thank you for your lovely message, Alexandra! 😊 It's wonderful to hear that you've had a positive experience with our shoes and share our values. Wishing you lots of joy in your stylish and compassionate footwear! 🌱👠

Bedømt til 2 ud af 5 stjerner

I really wished I could love these…

I really wished I could love these shoes. They just don't fit me at all, which was weird. I always wear extra insoles so normally shoes are tight and my heel sits to high. But with these shoes the edges actually hurt my ankles. Besides that, they felt really soft.

15. januar 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello,
Oh no! We're really sorry to hear the shoes didn't meet your expectations. 😔 Your feedback means a lot to us! Feel free to share your thoughts to our email (orders@nae-vegan.com) so we can make things better next time.
Thank you and have a lovely day 🌟

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere