NAE Vegan Shoes Anmeldelser 

555
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I bought a pair of military boots last year, Marca black to be precise. The first pair came incomplete without inner soles and the sole gave up after less than 4 months. After complaining and an... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Não tenho por hábito classificar as minhas compras mas fiquei tão satisfeita com as botas Adar Green que quis fazê-lo :) Tenho sempre receio de comprar calçado online porque já tive más experiência... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A chegada da encomenda foi rápida e o produto é ainda melhor ao vivo do que nas imagens. Sugestões: 1) Enviar juntamente com o calçado uma amostra do creme de manutenção apropriado, bem com... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Adoro os ténis da NAE! Comprei uns para mim e outros para a minha mãe e ambas adoramos e consideramos excelentes para passear! Comprei uns ténis Redo Black Sapatilhas Altas com Cordões Vegan, o... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skobutik
  2. også i
  3. Boutique
  4. Butik med modetilbehør
  5. Håndtaskebutik

Skrevet af virksomheden

We are a Portuguese vegan footwear brand NAE stands for No Animal Exploitation. The name carries our mission: to propose an animal-friendly and ecological alternative against human exploitation. Our shoes and accessories are manufactured in certified and ethical factories in Portugal. Our dedicated team will ensure to offer the best customer care experience and remain at your entire disposal from Monday to Friday – 9am to 6pm. Or feel free to contact us at any time via e-mail


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

555 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(555)

26 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I bought the bottle orange trainers…

I bought the bottle orange trainers some time ago but haven’t worn them except for a couple of occasions. When I went to wear them recently the label on the heel was disintegrating! NAE said some of their materials do this, even though the trainers have been kept in their original box. Very poor. I’d bought them through Avesu so was told to speak to them but there was no assurance that NAE would work with Avesu to resolve the issue. Buy at your peril.

22. september 2024
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Bedømt til 5 ud af 5 stjerner

Neuza was the best!

I purchased the Dara sneakers, and they're great -- very cute and versatile. And Neuza gave me perfect guidance on the sizing. Her customer service was terrific.

2. april 2024
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Besvarelse fra NAE Vegan Shoes

We’re thrilled to hear that you love the Dara sneakers! They really are adorable 😍. Thank you so much for the fantastic feedback on our customer support team—we're delighted we could make your shopping experience a great one👏 Thanks again for sharing your lovely experience! 😊

Bedømt til 5 ud af 5 stjerner

Experiencia 5*

Experiencia 5*! Muito boa qualidade, duradouros e confortáveis :)

20. august 2024
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Besvarelse fra NAE Vegan Shoes

Olá Nuria,
Ficamos tão felizes por gostar dos nossos sapatos! 🥳✨
Obrigada por confiar em nós para estar sempre confortável😊

Bedømt til 1 ud af 5 stjerner

Muy mala experiencia

Muy mala experiencia. Primero el código de descuento no te lo mandan, y si se usa pero no puedes hacer el pago y luego vuelves para hacer el pago… no funciona.
Para devolver no hay instrucciones claras, hay que escribirles. No te llega ni email de cuando reciben tu paquete ni información sobre proceso y tiempos de devolución por lo que o reclamas o no sabes. Sigo esperando mi devolución. Luego atienden super rápido y majisimas pero eso no quita que la experiencia de compra haya sido terrible, porque tener que estar persiguiendo no es agradable. Respecto a los zapatos, cómodos pero las sandalias hacen que sude el pie horrores.

10. august 2024
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Besvarelse fra NAE Vegan Shoes

Hola Marta 😊
Lamentamos los inconvenientes que experimentaste con tu compra y agradecemos tu feedback 🙁 Nos alegra informarte que tu devolución ya está en proceso. Sentimos las dificultades con el código de descuento y la falta de comunicación; estamos trabajando para mejorar estos aspectos y tendremos novedades muy en breve😉
Nos complace que encuentres cómodos nuestros zapatos, aunque lamentamos que las sandalias no cumplieran tus expectativas🙁
Gracias por ayudarnos a mejorar😊🌻

Bedømt til 5 ud af 5 stjerner

Me encanta la marca!

Me encanta la marca!!
Servicio al cliente 5⭐️

4. august 2024
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Besvarelse fra NAE Vegan Shoes

Hola Neus,
¡Gracias por tu comentario! Nos alegra mucho saber que te encanta la marca y que hayas tenido una excelente experiencia con nuestro servicio al cliente. 🌟 Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por tu apoyo! 😊❤️

Bedømt til 5 ud af 5 stjerner

Amazing experience

I bought shoes from the website, even if I have not received the item due to some misunderstanding with the local courier, the customer service has been exceptional! I am a big fun of their products and their mission and ended up buying the shoes locally ❤️

27. juli 2024
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NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Deborah,
Thank you so much for your kind words! We're thrilled to hear that you love our products and mission. 😊 We're sorry about the mix-up with the courier, but we’re glad you found the shoes locally. If you need anything else, we're here to help! ❤️👟

Bedømt til 4 ud af 5 stjerner

Fair price, nice quality

I thought the products were reasonably priced, shipping was quick, and the shoes and belt I got were impressive in material quality. One note is that the threads holding the side seams of the tongue of both sides of the “Fiore Black vegan loafer chunky sole“ started coming undone almost immediately. I can’t upload a photo here, unfortunately. Otherwise I’m very happy with the shoes and the belt I got.

24. april 2024
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Besvarelse fra NAE Vegan Shoes

Hello Abigail,
Thank you for your feedback! 😊 We're glad to hear you were impressed with the material quality and found our prices reasonable with quick shipping. We're sorry about the issue with the Fiore loafers. Please email us with more details so we can assist you further. We're happy you love the shoes and belt! 👞

Bedømt til 1 ud af 5 stjerner

J'ai commandé les bottes VIVIAN BLACK…

J'ai commandé les bottes VIVIAN BLACK CHELSEA MI-MOLLET. Elles sont belles mais la qualité est vraiment médiocre. La tige dans le mollet pour insérer le pieds s'est cassé juste après quelques utilisation; la semelle est vraiment inconfortable, c'est difficile de les utiliser pour une journée entière; les bottes serrent le pieds. Le coût de ces bottes est vraiment injustifié, je ne vais plus acheté ce brand, ce qui est dommage car il y en a très peu et le design est beau.

4. januar 2024
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Besvarelse fra NAE Vegan Shoes

Bonjour Lisa 😊
Nous sommes désolés que les bottes Vivian n'aient pas répondu à vos attentes. Nous travaillons déjà sur un nouveau modèle beaucoup amélioré pour que cela ne se reproduise plus. Nous aimerions beaucoup en savoir plus sur votre expérience. N'hésitez pas à nous envoyer un e-mail pour que nous puissions vous aider. Merci de votre retour! 🙏

Bedømt til 2 ud af 5 stjerner

Vegan shoes melhor loja e recepcionista muito segura

Bom dia, eu sou da opinião que para o melhor atendimento rápido e satisfatório aos clientes. É assegurar que os produtos estão em boa conservação

30. juni 2024
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Besvarelse fra NAE Vegan Shoes

Olá Elidio😊
Agradecemos seu feedback. Para nós, a satisfação dos clientes e garantir produtos de qualidade e um atendimento rápido é a nossa prioridade. Vamos trabalhar para melhorar! Conte sempre conosco. 🌱👟

Bedømt til 5 ud af 5 stjerner

No Animal Exploitation only New Amazing Exploration!

I have been a NAE VEGAN customer for 10 years. I was in a wheelchair with orthopaedic boots. Nae Vegan boots and shoes gave me the ability to walk! I average 1.400 steps a day now. This company gets my vote for BEST in the business!

18. juni 2024
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Besvarelse fra NAE Vegan Shoes

Hello Azmeh,
Thank you so much for your amazing feedback! 🌟 We're thrilled to hear how NAE Vegan boots and shoes have made such a positive impact on your life. Your story inspires us! 😊👏 Keep stepping forward, and know we're here to support you every step of the way. 🚶‍♂️💚

Bedømt til 5 ud af 5 stjerner

Bueno, barato y bonito

Mis primeras botas NAE en 2019 se convirtieron en mis botas favoritas. Al romperse la suela por primera vez después de 5 años no he dudado en entrar en la web para volver a comprar el mismo modelo y mi sorpresa es que había oferta y tuve dos por una. Ahora tengo tres pares de botas favoritos, las dos recién compradas y las reparadas por el zapatero. Pocas veces encuentras las tres B. Bueno, barato y bonito. Ya que antes de descubrir a NAE tenía que comprarme calzado cada temporada por necesidad, ahora lo compro para ahorrar.
Gracias NAE

4. maj 2024
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Besvarelse fra NAE Vegan Shoes

Hola María,
Es genial saber que tus botas NAE han sido tan duraderas y que ahora tienes tres pares favoritos.
¡Disfruta de tus nuevas botas y las reparadas! 😊👢✨

Bedømt til 3 ud af 5 stjerner

cute shoes, crease a lot

i ordered the fiore shoes. i love the style of the shoes, i find it especially difficult to find cute vegan work shoes that aren’t heels. they are a bit big, so i had exchange for a smaller size which was a little bit difficult since they’re from portugal. unfortunately the smaller size still slips in the heel a fair amount. they are built fairly sturdily. so if they didn’t slip i feel like they would be fairly comfortable shoes. my main issue was that they creased SO much just after the first wear :(.

21. maj 2024
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Besvarelse fra NAE Vegan Shoes

Hello Violet,
Thank you for your feedback on the Fiore shoes, we have transmitted it to the factory so they can improve this issue 😉
It's great to know you found lovely shoes that you can confidently wear at work and we truly hope you'll feel more comfortable with them after a while 😊🌻

Bedømt til 5 ud af 5 stjerner

Conquistaram um cliente

A chegada da encomenda foi rápida e o produto é ainda melhor ao vivo do que nas imagens.

Sugestões:

1) Enviar juntamente com o calçado uma amostra do creme de manutenção apropriado, bem como as respectivas instruções de utilização.

2) Divulgar o nome de quem desenha o calçado. O design é muito bom e quem desenvolve os produtos, a meu ver, deve ser conhecido dos clientes.

19. april 2024
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Besvarelse fra NAE Vegan Shoes

Olá André,
É tão bom saber que ficou feliz com os seus sapatos e com o nosso serviço 😊
Obrigada pelas excelentes sugestões, vamos tê-las em conta para encomendas futuras e fazer uma apresentação da nossa designer aos clientes 😊🌻

Bedømt til 5 ud af 5 stjerner

Prettig produkt

Mooie goed zittende schoen.
Fijne materialen.
Goed verpakt.

16. maj 2024
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Besvarelse fra NAE Vegan Shoes

Hello Jeroen,
Bedankt voor je feedback! Fijn om te horen dat de schoen goed zit en je tevreden bent met de materialen en verpakking. 🌟👟

Bedømt til 5 ud af 5 stjerner

Nice shoes, sizes are small though

I bought shoes from them before and they were great, have no wear and tear after two year use.

I try to buy new ones but they are always sold out on size 47.. I've looked on your website multiple times hoping for updates :)

15. maj 2024
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NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello,
Thank you for your feedback! We're so happy to hear your previous shoes are still in great shape 😊We are sorry you haven't been lucky lately with finding your size, please keep checking our website for updates, hopefully you'll find it before it runs out 🌟👟

Bedømt til 5 ud af 5 stjerner

Great

amazing quality, they fit perfect on my size. Super happy

8. maj 2024
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NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Matias,
We're so happy that the shoes are your perfect fit🌟👟
Hope you can enjoy them for a very long time 😊🌻

Bedømt til 5 ud af 5 stjerner

Stunning shoes and very comfortable

Stunning shoes and very comfortable.
Finally vegan shoes that have intermediate heels (usually you find only very high heels or flats with few choices in the middle).

15. april 2024
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NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Laura,
Thank you for your lovely feedback! We're thrilled to hear that you find our shoes both stunning and comfortable. We're glad to offer vegan options with intermediate heels to suit your needs. 🌿👠

Bedømt til 5 ud af 5 stjerner

Adoro os ténis da NAE!

Adoro os ténis da NAE!
Comprei uns para mim e outros para a minha mãe e ambas adoramos e consideramos excelentes para passear!
Comprei uns ténis Redo Black Sapatilhas Altas com Cordões Vegan, o material é forte o que é óptimo pois sei que vão durar e combinam com todo o tipo de roupa (saias, calças, vestidos, etc).
Em relação ao pagamento e recebimento da encomenda foi excelente. Processo rápido e sem atrasos.
Gostei muito!

5. april 2024
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NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Olá Ana,
Ficamos tão felizes pela sua familia se ter juntado à familia Nae 😊🌻
Esperamos continuar a surpreender-vos! 🌟👟

Bedømt til 1 ud af 5 stjerner

Mala información

Una pena, porque pese a preguntar si podían quitarse las plantillas para probarme las zapatillas con mis plantillas de ortopedia y que me dijesen que sí, al final las plantillas van pegadas y si las quito no las puedo devolver en caso de que no me estén bien.

2. maj 2024
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Besvarelse fra NAE Vegan Shoes

Hola,
Lamentamos mucho lo sucedido y las molestias que esto te ha causado, esperamos poder ayudarte mejor en el futuro. 🌟👟

Bedømt til 4 ud af 5 stjerner

Beautiful Shoes

Beautiful, very well made shoes. I gave only 4 ☆ because they are a bit big. I ordered my regular size 39, which fits me perfectly in all other shoes made in Portugal, Spain and Italy that I already own. This is my first purchase in NAE and according their size tables the shoes should have fit, I solved the issue with insoles and now they fit okay. Next time I'll be ordering one size down

14. april 2024
Uopfordret anmeldelse
NAE Vegan Shoes-logo

Besvarelse fra NAE Vegan Shoes

Hello Deborah,
We’re so glad you love the shoes and appreciate your understanding with the sizing😊
We’ll definitely take your input into account and if you have any doubt, please feel free to contact us and we'll gladly help you find the perfect size . Looking forward to hearing from you soon! 😊🌻

Dette er Trustpilot

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