Mytimerewards Anmeldelser 

472
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent customer service. They answer phone queries quickly and efficiently. Easy website to navigate. I've used it mainly to book Trainline tickets for 10% off which really adds up if you're making... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Biggest con I have ever come across. I signed up for this think I'd receive some money back after buy some pizza on the Dominos pizza app. I didn't receive any money back and instead they charged... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The cashback is usually higher than other cashback sites. As long as you make a purchase each month to get the monthly reward, there's no cost for being a member. Everything works the way it is des... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Like many others, I had no idea I was subscribing to this company via Trainline until I noticed an £18 charge on my debit card. I've emailed their customer services to cancel but I'm not hopeful for... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

472 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(472)

99 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

It was very nice helpfull and easy to…

It was very nice helpfull and easy to use just the transfer of funds has been slow almost 2weeks.

18. januar 2025
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello there,

Thank you for your writing us a positive review and using our programme, My Time Rewards. When we hear happy feedback from our customers, it inspires us to do better and improve more.

We have recently re-visited the payment process for all rebates based on the feedback we have been getting from our customers. The process involves various departments from the beginning until the end and we have determined that the different timelines from each group do not match the expectations provided to our customers. 

Therefore, an executive decision has been made to set the expectation to our customers of the 10 working days timeframe. This is to ensure that all our customers will receive their cashback and rewards within the correct timelines. 

We hope you'll keep using our programme to make online purchases and receive cashback.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Don’t waste your time

Don’t waste your time. Takes around a month for your “ cash back “ by this time they’ve charged you the £18 a month , it’s ran this way deliberately total scam

They’ve also replied stating the obvious yet no mention of how long it takes to receive your money it’s not worth it by the time you wait for cash back your just paying them what they’re paying you back ; very clever

17. januar 2025
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Liam,

Thank you for getting in touch so we could assist you.

My Time Rewards is an online shopping programme where members can earn up to 10% percent cashback at over 1000 online retailers. The website www.mytimerewards.co.uk contains more information.

For your reference, we are offering the following rewards for our members. Please note that terms and conditions may be different depending on the member’s agreed sign-up form.

1. Cashback – In order for us to track your purchase, you must sign-in first on our website then look for the retailer you want to purchase from. Select the retailer and you will be redirected to their website. In this way, we can track the transaction from our end.

2. Monthly Bonus - Your Monthly Bonus is our way to say thanks for being a loyal customer, you can claim this every calendar month. Just make sure to return to the retailer/service provider where you signed up and forward us your booking/confirmation email. We would like to remind you that your Monthly Bonus is not automatically tracked by our system unlike Cashback. These two benefits are totally different.

3. Welcome Reward - you can claim this within 90 days after your joining date. You must present a receipt from the merchant where you made your first purchase, or an online purchase via any retailer on the website.

Please be advised that we rely on the retailers to report transactions back to us before we post them in your account. If a transaction has not appeared in your shopping report and five working days or more have passed since you made the purchase, you can report the missing transaction.

Again, we sincerely apologize for the inconvenience and rest assured that your approved rebates will be credited to your bank within 10 working days. If after 10 working days and you have not received the reward, please send us an email to mary@mytimerewards.co.uk

If you wish to speak with someone, you may call us in this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Not a good site to be with as they take…

Not a good site to be with as they take money from your account and you don’t get the £20 off as the site doesn’t come up so I have lost a lot of money and it’s not easy to cancel it they say 0800 number there is no charge for but haven’t given the number and it will take at least 10 days and more via email if I had it sent a letter by post could take a lot longer so not a good site to be with seems like a scam. All the time I have been a member I have never received a penny back as the page never loads I tried cancelling with no luck but now you email me with a phone number. To cancel but not a word of giving back the money they have taken off my credit card disgusting for several months please people be careful out there.

16. januar 2025
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Veronica,

Thank you for taking the time to reach out to us.

My Time Rewards is an online shopping programme where members can earn up to ten percent cashback at over one thousand leading online retailers. The website www.mytimerewards.co.uk contains further information.

Thank you for sharing details for us to locate a membership. For your reference, here are the following rewards that you can get as a valued member of our programme. Please note that terms and conditions may be different depending on the member’s agreed sign-up form.

1. Cashback – In order for us to track your purchase, you must sign-in first on our website then look for the retailer you want to purchase from. Select the retailer and you will be redirected to their website. In this way, we can track the transaction from our end.

2. Monthly Bonus - Your Monthly Bonus is our way to say thanks for being a loyal customer, you can claim this every calendar month. Just make sure to return to the retailer/service provider where you signed up and forward us your booking/confirmation email. We would like to remind you that your Monthly Bonus is not automatically tracked by our system unlike Cashback. These two benefits are totally different.

For more details about the programme, we'd suggest going to our website https://www.mytimerewards.co.uk/frequently-asked-questions

For any concerns or questions, you may reach out to us using this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Monthly bonus still pending…

Monthly bonus still pending from07/01/2025 the 10 working days better be from that date and not when payment is sent. Why is they always an issue

14. januar 2025
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Gabrielle,

We’re sorry to hear that you are not happy with the time frame for receiving your cashback. Rebates are paid within 10 days after making a qualifying purchase and depends on the retailer’s validation processes.

For us to look into your concern, please provide us your Membership ID or Email Address associated with your account. Please send these details in an email to mary@mytimerewards.co.uk.

Alternatively, if you wish to speak with someone, you may call us in this number:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 5 ud af 5 stjerner

Absolutely Outstanding Cashback site.

Absolutely Outstanding Cashback site.
Very Good and responsive at dealing with any missing cashback issues.
Mostly tracks the cashback advertised.
Very Generous cashback site in comparison to sites offering cashback.

18. december 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello there,

We appreciate your 5-star review. We really value your feedback here at My Time Rewards, and it means a lot to us.

We hope you will continue to use our programme and get more savings with your online purchase.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Another Swiss based criminal activity.

Sorry to say this but these people are an offshoot of crooked Swiss based company that has a parasitical way of hitching a ride on proper web sites and you lose a modest sum every month for ever! It's happend to me twice with different bogus websites in the past two months and spoken to my bank which stopped the first one and I fully intend to stop this one today. This is not a case of buyer bewhere because this crooked company creeps in under the radar of another company. Change your debit card!

By the way completeservice.co.uk didn't really work for them via Switzerland so cash.mytimerewards.com or .co.uk is a new one with a bit of a front in the UK. I kind of lets see if it works with a minor attempt at a UK office. This is really dangerous.

I've just got the bank to stop them - again. I'am not going to help them by knowing how I spot them. They would only change again just like a virus - computer virus.

A top tip is this outfit pops up when you do online shop at the Iceland food store.

Last point if this is the virus mutating I am the white cell and my mission is to track it when it changes its spots.

3. januar 2025
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Mark,

We appreciate you informing us to your issue. You can be assured that My Time Rewards generates significant cashback savings for its members.

My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.

The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.

Thank you for providing details for us to locate your membeship. We can confirm that your membership has been cancelled effective immediately, therefore your card will no longer be charged.

If you need further assistance, you can easily contact using the number below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 5 ud af 5 stjerner

Mytime rewards is an excellent…

Mytime rewards is an excellent oppertunity for all buyers. I got back my both rewards without any hassle. Its truly fantastic oppertunity.

31. december 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello there,

We're so glad to hear that you're enjoying our programme! Your positive review motivates us to continue innovating and offering valuable benefits to our members.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Discriminative policy - only got UK residents

The company offers a welcome bonus and promotes it without mentioning that it is only available for UK residents.
Besides that, they also do not accept Revolut bank accounts without having that mentioned anywhere in their Terms&Conditions.
This is a dishonest behavior, in my view and I would have not interacted with them if I knew that from the start.

6. december 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Mr. Baluta,

Thank you for letting us know about your concern.

As stated in our programme FAQ Section A: Membership 1. Who can use My Time Rewards?, "To become a member of My Time Rewards, you must sign up online and agree to the Terms of Service. You also must be at least 18 years old and a resident of the United Kingdom." More details can be found on our website: https://www.mytimerewards.co.uk/frequently-asked-questions

As for the usage of Revolut Bank account, it doesn't support to receive Credit Transfer reason why it wasn't supported to avoid issues transferring payments to our valued members.

We're always looking for ways to improve and we'll take your feedback as we improve the services we provide.
If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Bedømt til 5 ud af 5 stjerner

I’m satisfied with the deal I got and…

I’m satisfied with the deal I got and the service was a top notch . The customer service was great as well and they’re ready to help anytime. Kudos to the team and I’m looking forward to our future partnership and collaboration.

30. december 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello there,

Thank you for giving us a five-star review. We really appreciate your feedback, and it means a lot to us here at My Time Rewards

We hope you'll keep using our programme to make online purchases and receive cashback.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Maybe not illegal, but definitely unethical

On pressing submit to make a purchase from Debenhams - my first online purchase from them, this webpage popped up immediately with a big display about money back on a subsequent purchase. It looks exactly as a 'within company' offer like Nectar or Tesco club card might look. It suggests a big discount on a future purchase. The positioning of this message is deceiving, leaving the purchaser to just click the boxes to opt in. It flies on the coat tails of a purchase from a legitimate business. Yes, you have to enter bank details - which you have just done when you made the purchase anyway, so why not enter again, if it's Debenhams, and get the cashback? Problem is, there is NOTHING to indicate that this is an entirely different company. The name, 'My Time Rewards', is of course displayed but it gives the appearance of their own reward scheme. Instead it's a PAYABLE reward scheme which will take money from your account on a monthly basis thereafter. Yes, there might just be some (very) small print explaining some of this but that alone is not enough. It should be clearer that you are being transferred to a different company for the offer - which of course leaves Debenhams at fault too - assuming they are aware of this. It should be made much clearer that this company DOES NOT represent Debenhams and that monthly costs are involved. As the title here says, probably not illegal, but it's not ethical to 'entice' people to commit in such a covert manner. Hopefully this will make more people aware.

Response to the reply from Mytimerewards:
Thank you for using the first two paragraphs of your response to promote your company; I'm sure you will benefit from that!
As for the remainder, I admit I voluntarily entered my personal details - but only because I was under the impression that I was doing it as a continuation of my transaction with Debenhams. I would have closed the browser if I had thought otherwise. I admit that I might have overlooked any T&Cs in the small print - we all lead busy lives. I would have been more inclined to read T&Cs from a company not known to me - but I already know and trust Debenhams. You need to be much more explicit in the larger print about who you are.
To reiterate, my complaint is about the mode of presentation being unethical. You will no doubt have made sure you are not breaking any laws but I find this marketing approach offensive.
I expect that all the sign up info you have given here is factually correct but this is about the context and your intent on promoting your company in this way. I just want to warn anyone else who finds themselves in my position.

18. december 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello there,

Thank you for bringing this matter to our notice. You can be assured that My Time Rewards generates significant cashback savings for its members.

My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

You cannot become a member by just ticking a box or by just clicking the banner where it states our cashback offer. If you wish not to become a member, you can simply close the banner or the browser. Otherwise, you need to click the banner and you will be redirected to the sign-up page where you need to manually enter your details and submit the form. Our sign-up up form explicitly mentioned that our programme is a paid membership subscription and monthly fee charges will be made after the 30-day trial if membership will not be cancelled.

If you need further assistance, you can easily contact us in either of the following ways:
Email: customerservice@mytimerewards.co.uk
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 3 ud af 5 stjerner

Makes me laugh how many ppl on here are…

Makes me laugh how many ppl on here are chatting bubbles as you can only sign up by entering all your details and your card details too, as I have redone it to get the welcome rewards then ditch it before the next payment is taken, you just have to work it properly I made the full amount of cashback £250 just this month buying Xmas shopping too. I’ll cancel the membership now and resign up for my little ones bday. Come on ppl you know you’ve signed up for the £20 welcome bonus and £18 monthly bonus which is free for the first month and even times I have kept an account it pays for its self as I choose boohoo and just order a £1 bobble or £2 top and get the monthly bonus so the account is paid for!! The I get 10% most places including just eat, deliveroo and for my Morrisons shop and other shops for when it my children’s birthdays anyway and no other cashback sites offer as much cashback as these.
I will say sometimes I have to send the receipt emails over and over as they say they cannot accept it but that is the only email receipt I can send them but I am persistent and always get paid within the 10working days the advertise.
It does my head in but i don’t mind the headache as this cashback has helped me out loads.

Edit:
My last review was actually a good review apart from the timescales yet you are taking it down because you could not understand, I do not need to share my customer number as I I’ve no issue I’ve been using mytime rewards and completesavings for the past 3years & make money every month.
English people will understand my last review perfectly which is not reflecting your sites badly but actually me saying that those people who call the bank to get the money back you have taken are liars because it clearly states they will be a charge and you do have to fill out a form and also the form for mytimerewards doesn’t even come up till you’ve filled a whole form out for completesavings.
So delete if you wish but my reviews were actually good, it’s just the new payouts that I dropped stars for as I preferred the old system automatic payments to the bank but it also used to be faster!

26. december 2024
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Ms. Simmons,

We sincerely appreciate the time to share your experience using our programme, My Time Rewards.

Kindly share your Membership Number so we can identify your membership.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Bedømt til 2 ud af 5 stjerner

Website has integrity issues

Cashback shows on account sent to account but never received. Still waiting more than 13 days since showing sent.

16. december 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello RK,

We appreciate you reaching out to us.

Please allow 5 working days for us to transfer your cashback in your Earnings page. Upon your transfer request and if your request meets eligibility requirements, expect your payment within 10 working days, issued to the bank account stated and/or debit/credit card specified on your Payments page or Profile.

If you wish for us to review your cashback, please provide us your full name and email address that may be associated with your membership. Please send these details in an email to mary@mytimerewards.co.uk.

If you need further assistance, you can easily contact us using the number below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 2 ud af 5 stjerner

At present I can not recommend this site

I like the idea of what MyTimeRewards offers however in practice I have waited over the described timescales and have not actually received the cashback they have supposedly sent. I also signed up with their sister site Complete Savings and have also not received any cashback from that site either. Due to a free trial being offered after buying from one of the retail sites they are partnered with I have not lost any money however I am very reluctant to stay signed up for the subscription if they can not deliver what they promise. I will cancel before I am charged.

That being said, the service Is easy to use and I love the idea of what they offer. It's absolutely pointless though if you don't get anything back that they say you will get back. At present I can not recommend this site.

28. november 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Mr. Mckenzie,

Thank you for bringing this to our attention and we apologise for the inconvenience.

Our records show that your November Monthly Bonus was sent for payment on 5 December 2024 and will be transferred to the bank account currently registered in your Member Profile.

Please allow 10 working days for your reward to be credited to your account. If after the said timeline and you haven't received your reward yet, kindly send an email to mary@mytimerewards.co.uk so we can look into this further.

We hope this clarifies things for you. For any concern regarding your Complete Savings membership, you can send your email to customerservice@completesavings.co.uk.

If you need further assistance, you can easily contact us in either of the following ways:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 3 ud af 5 stjerner

Time frame of payment is too long

I would've gave 5 stars if it didn't take so long between upload receipt processing and actual transfer of the cash. Uploading is easy and the option and variety of shops is decent so I'd say if u sped up getting the cash out it would be 5 stars

2. december 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Ms. Paterson,

Thank you for letting us know about your concern.

As stated on our terms and conditions under Section B: Payment "Please allow 5 working days for us to transfer the reward to your Amount Available in the Earnings page. Once your rewards are validated, upon your transfer request, expect your payment within 10 working days, issued to the bank account stated and/or debit/credit card specified on your Payments page or Profile."

This is to ensure that all our customers will receive their rewards within the correct timelines.

We constantly strive to provide the best possible service to our members, and we are very grateful for your feedback in helping us to improve our service.

If you need further assistance, you can easily contact us using the number below.
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Asked to make a purchase with a retailer which is not listed as their client

After making a purchase with the retailer Wowcher an offer of this company popped up saying if I make a second purchase with Wowcher I will get 15 £ welcome bonus. Turned out as a scam, as I became member and searched the retailer Wowcher as the client of Mytimerewards to make the purchase, the search couldn't find "Wowcher". As I asked the customer service how on earth would I get a reward for shopping over their website with a retailer which is not listed as their client and therefor a shopping experience would be non-existent, the agent "Nelrose" ( Ref. of enquiry 62596994 ) gave an answer which didn't fit to my question. Until today the answer to this question and alternative solution suggestions to get the advertised and promised 15£ welcome reward is still outstanding. Don't bother.

Update on the 20st of Dec. : I have now bought from Wowcher over the Wowcher website as advised underneath, I have screenshot and submitted the email from Wowcher to the welcome rewards email. The didn't felt like reacted at all to that.

15. november 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Rose,

We're sorry to hear you had trouble claiming your Welcome Reward.

We appreciate you provide your details so we could look into your concern. While your account has been cancelled on 03 December 2024, you have three months from the date you joined to claim your Welcome Reward by sending us the receipt of your purchase from Wowcher. Please note you can only claim this special reward once. You can send this to mary@completesavings.co.uk and we will further look into it.

If you made another purchase as the same date as you joined the programme, forward both of the receipts for validation.

If you need further assistance, you can easily contact using the number below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 2 ud af 5 stjerner

No cashback Payment sent to my bank

They cashback has been accepted, but then they never sent to bank. Ive chased this up for months and still no rewards payment sent to my bank account and they don't respond.

10. oktober 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Ali,

Thank you for letting us know about your concern.

We're sorry to hear you're having trouble claiming your cashback reward. For us to look into your concern, please provide your full details your membership number or email address so we can identify your record. You can do so by sending an email to mary@mytimerewards.co.uk.

Alternatively, you can easily contact us in either of the following ways:

Free telephone from within the UK: 0800 731 9936
Hours of operation: Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Just another scam

Just another scam. Get hold of your bank and get them to cancel whatever you have inadvertently ticked and also dispute the payment.

22. november 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Andrew,

Thank you for letting us know about your concern and providing your details.

My Time Rewards is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.mytimerewards.co.uk

We try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser. Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.

Upon checking, you cancelled your membership on 25 November 2024. Therefore, your card will no longer be charged.

If you have any other concerns, you can reach out to us through the number below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Rip off merchants

Rip off merchants, stealing money from the disadvantaged. Took money from my son's account when he mistakenly pressed the wrong button. Have been reported to the bank. Disgusting scammers who ought to be ashamed of themselves.

@Trustpilot. These people need to have their feed better moderated. There are obviously fake reviews posted here.

19. november 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Mr. Sittart,

Thank you for letting us know about your concern and providing your details.

My Time Rewards is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.mytimerewards.co.uk

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

We could not find any account using the details you provided. If you could send your full name and email address that may be associated with your membership, pleas send these details in an email to mary@mytimerewards.co.uk and we'll look into this further.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Bedømt til 5 ud af 5 stjerner

Attractive Cashback makes it more…

Attractive Cashback makes it more incredible for the company

18. november 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Shubh,

We appreciate the glowing 5-star review you just posted. We appreciate your feedback so much, it really brightened our day!

We sincerely thank you for taking time to share your thoughts with us.

Kind Regards,
My Time Rewards

Bedømt til 1 ud af 5 stjerner

Avoid at all costs.

Avoid at all costs.
This is yet another scam company which I was drawn into when making a purchase from Debenhams.
I am not a stupid person but I believed I would be getting a discount on the price I was paying.
In fact I was joining a "club" which charges £18 per month in order to receive savings for any future purchases with their partners.
I was also conned into joining another club called cash complete yet another scam that cost me another £18.
Thats £36 flushed down the toilet.
DO NOT SIGN UP TO ANYTHING ONLINE.
invariably it will be a con like the two companies above.

10. oktober 2024
Uopfordret anmeldelse
Mytimerewards-logo

Besvarelse fra Mytimerewards

Hello Mr. Driver,

Thank you for making us aware of this matter. You can be assured that My Time Rewards generates significant cashback savings for its members.

My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.

The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.

Upon checking, you cancelled your membership on 10 November 2024. Therefore, your card will no longer be charged. We also sent you a cancel confirmation email which include the details on how you joined the programme.

If you need more information, please let us know by emailing mary@mytimerewards.co.uk.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

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