Terrible communication. I ordered my daughters bed on 28th July and I've still not recived anything. Phone number never works and whatsapp takes days or weeks for response. I was finally told on Sept... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Awful!! Have been trying to chase regarding my order and cannot get hold of anyone! There landline no longer connects. They dont respond to WhatsApp messages. I am so upset as we used our son's birthd... Se mere
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Se mere
Great communication, extremely happy with both beds very well made and sturdy, bonus that the ottoman beds base was already built and all put together only had to attach headboard to base which made i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.
Kontaktoplysninger
Storbritannien
- www.mychildsroom.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 46 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hard work
I ordered an ottoman bed in February, the first issue was that I was told (post sale) that I would have to pay a postcode surcharge for delivery. This was not added before I checked out, my order confirmation showed free delivery - so that was extremely annoying.
2 MONTHS LATER I still had not received said bed nor had I had any response to my communications as to when it might be coming. I wrote my initial (negative) review on TrustPilot and was VERY promptly contacted by the owner with lots of assurances this was not a normal occurrence and it would be dealt with immediately. I gave him the benefit of the doubt, removed my review, and was promised free upgrades of removal of delivery surcharge, delivery to the room, assembly and a partial refund. The bed finally did come but the delivery chap left it in my hallway, leaving us to manoeuvre it to the required room and fit the headboard ourselves. I complained to the company, again, and was told that the courier was at fault and that I would be further reimbursed for the inconvenience. Having gone back and forth with the company for another month and a half I am still not in receipt of either of the refunds aforementioned. I am entirely bored of the whole frustrating thing. I would avoid using this company in the future for sure, not worth the hassle over 4 months just to get a bed.
(Two days later, edited to add.. )
Once again prompt response from the company having submitted THIS review...
FINALLY the refunded payment has been received after going to and fro for far too long. Glad it's done now as that was a stupid amount of unnecessary stress that could've been entirely avoidable.

Besvarelse fra Mychildsroom
Fantastic company
Fantastic company, fantastic beds. I can’t recommend these guys enough. The delivery driver was also very friendly and helpful. 5 stars from us.
Fantastic for my single room
Took just over a month to be delivered so do not be alarmed by the timing as I was. The men were very helpful and one in particular helped me put the bed together hours after it was delivered through the phone. That eased my worries as he gave me step by step directions. The bed is amazing, quality is great as I’ve had it for a couple weeks now. Would recommend to any one of any age as I myself am not a child.
The bed received on time and looks very…
The bed received on time and looks very nice
Lovely bed
Lovely bed, beautifully made and my daughter loves it. The mattress is also perfect so far. I told them I would be at work on the day they wanted to deliver so they delivered later on in the evening for me which was appreciated. Great service overall, thank you 😊
Beautiful bed for my daughter’s…
Beautiful bed for my daughter’s bedroom, customer service was great they kept in contact the whole way through sending fabric samples and keeping me up to date with delivery schedule. Will be ordering from them again when we do my other daughters bedroom.
Lovely bed for our daughter’s tiny…
Lovely bed for our daughter’s tiny bedroom, great storage, very well made! The delivery took over 3 weeks but it was so worth the wait. Great service, very recommended, thank you!
Very good customer service
Very good customer service, very good quality bed. Delivery was within the 2 weeks given.
Amazing service and quality of bed
From before ordering, inquiring, to placing an order and through to delivery communication was 5 star. I wanted a faster delivery than the normal wait time and they tried their best to accommodate that. Really pleased with the service and very happy with the bed. Loving the ample storage space and convenience of a side lift ottamen due to layout of room. A nice sturdy bed. Will definitely be using in future again. Can’t fault service or bed.
Great customer service
Bed frame was exactly what I was looking for, delivery was a bit longer then expected however they was very helpful in letting us know when it will arrive and kept us up to date
Great company cannot fault them.i was…
Great company cannot fault them.i was unable to find a single bed this size to fit in an awkward space in my son's bedroom. I am extremely impressed.thumbs up.
Beds delivered as expected on day…
Beds delivered as expected on day arranged previously, delivery was prompt, polite - courteous so we were delighted. Delivery men couldn't do enough, great to see the goods being properly cared for from start to finish, well done..
Gorgeous ottoman single bed for our…
Gorgeous ottoman single bed for our daughter, really good quality & price during a special offer. Lovely colour & fabric, 100% happy with it.
Service was amazing, great communication and no problems with delivery, they went above & beyond making sure we were happy with the time even helping out with getting the bed in the house to suit our needs.
We would definitely buy again & recommend with confidence.
Ordered my little girl a bed she loves…
Ordered my little girl a bed she loves it, loads of room under for storage!! They sent the samples out really fast and answered all calls and questions regarding delivery.. would recommend this company for your beds 🙌🏻
Very good service.Very nice bed !
very nice bed and did fit perfectly in…
very nice bed and did fit perfectly in my son room. the measurements were accurate. delivery took bit long but it was worthy to wait for it. communication was smooth and easy. thanks again
Beautiful sturdy beds
I ordered three silver grey single beds and I am in love with them. Very sturdy and beautifully made.
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