Terrible communication. I ordered my daughters bed on 28th July and I've still not recived anything. Phone number never works and whatsapp takes days or weeks for response. I was finally told on Sept... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Awful!! Have been trying to chase regarding my order and cannot get hold of anyone! There landline no longer connects. They dont respond to WhatsApp messages. I am so upset as we used our son's birthd... Se mere
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Se mere
Great communication, extremely happy with both beds very well made and sturdy, bonus that the ottoman beds base was already built and all put together only had to attach headboard to base which made i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.
Kontaktoplysninger
Storbritannien
- www.mychildsroom.co.uk
3,0
Middel
256 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 46 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very nice bed all as described.
Very nice bed all as described.
30. september 2024
Uopfordret anmeldelse
Really great experience from start to…
Really great experience from start to finish! Exactly what we needed and within a good price range. Delivery was pretty smooth and we were able to ring up and check for updates, as they weren’t emailed.
I’ve had really bad luck with ordering from other online retailers recently, including from a well known mattress company. My child’s room was such a pleasant surprise, I thought I would let potential customers know that we had a fantastic buying experience and would really recommend!
28. september 2024
Uopfordret anmeldelse
Fantastic
From my very first query regarding colour swatches to delivery this company has been really amazing.
I ordered two matching Ottoman beds with Mattress’s for my Granddaughters who would be sharing a bedroom. Both Girls love their new comfortable beds and are sleeping better than ever. The storage is extremely useful and overall quality is excellent.
I highly recommend this company, fabulous communication and super product!
10. august 2024
Uopfordret anmeldelse
Well designed beds which look great
Well designed beds which look great. daughters love them. 1 month delivery not too bad in height of summer holidays. Good communications from delivery people.
10. august 2024
Uopfordret anmeldelse
Great beds
We are really pleased with bunk bed with the trundle we ordered. Really good value for money and easy to put together.
The team were really helpful in getting them to us within a couple of days as we needed them urgently.
Would definitely recommend them
18. juli 2024
Uopfordret anmeldelse
Very good quality beds
Very good quality beds, boys absolutely love them. Good storage underneath. Highly recommend this company, they have every colour and design possible to imagine.
31. juli 2024
Uopfordret anmeldelse
Great bed for your child’s room
We are very happy with the quality of our child’s new ottoman storage bed from My Child’s Room. The team were excellent in sending fabric samples for us to choose from and help speed up our decision making process, and the quality and finish of the final bed is exceptional. The only reason this isn’t a 5 star review is that communication around the dispatch and delivery of the bed was hit and miss, with us having to chase on several occasions to get clarity on when it could be expected. However, there are zero complaints from us (or our little sleeper) on the final bed itself.
6. juli 2024
Uopfordret anmeldelse
Personal service
When the bed is ordered on 1st July for my daughters 5th birthday was delayed, the owner called me to apologise, gave me a full refund and offered me the bed free of charge. Great guy!
15. juli 2024
Uopfordret anmeldelse
Just absolutely amazing.
Just absolutely amazing.
1. Quick delivery
2. Communication every step of the way they put so many big companies to shame
3. Friendly
4. Helpful
I cannot speak highly enough
of this Company.
Most important they keep their promises.
6. juli 2024
Uopfordret anmeldelse
Great quailty bed for great price
We ordered a double ottoman bed with matress. It's just what we wanted, it seems very well made, good quality and looks great. Very impressed for the price. There is plenty of storage space underneath too.
Only gave 4 stars as the delivery communication wasn't great. We had a late night phone call (10.40pm) and had to have a 6am delivery at short notice! We did however received an apology for this.
28. juni 2024
Uopfordret anmeldelse
The bed was delivered on time and was…
The bed was delivered on time and was pretty.
28. juni 2024
Uopfordret anmeldelse
High quality beds and service!
We were looking for a ‘big girl’ bed, with added storage and very specific measurements as we are limited on space in a two bed flat. We found this lovely bed with lots of great fabric options that was a perfect fit. With delivery, the wait was slightly longer than anticipated but it was well worth it in the end- the delivery guys were great, the bed is well made, the storage section has a wooden bottom so your items aren't just on the floor. Customer service has been fab and it was very easy to get a response on any queries along the way. Would highly recommend 🌟🌟🌟🌟🌟
29. juni 2024
Uopfordret anmeldelse
Brought a ottoman single bed for my…
Brought a ottoman single bed for my daughter in oatmeal new fabric like teddy fur. Very good service. Was quick to put together. Only had to put legs and headboard on. The email service was quick to reply. Daughter loves the better. 10/10 on whole experience. Will be recommending others. Thank you!
28. juni 2024
Uopfordret anmeldelse
The delivery of the bed was a little…
The delivery of the bed was a little later than I expected, however I got in contact with them and their communication was excellent! The bed was already assembled which was amazing, we just had to attach the headboard. The bed is beautiful and my daughter loves it! Would definitely recommend ‘my child’s room’ for anyone looking for a bed.
25. juni 2024
Uopfordret anmeldelse
Good product
Adam is absolute credit to this company.
Thank you for sorting out .
Quality of the product great
26. juni 2024
Uopfordret anmeldelse
Good company
Good company. Bed as described. My daughter absolutely lovely xxx
7. juni 2024
Uopfordret anmeldelse
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