Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Se mere
I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Se mere
I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.
Kontaktoplysninger
China Overseas Building, 139 Hennessy Road, Wanchai
- support@my-private-network.co.uk
- www.my-private-network.co.uk
4,7
Fremragende
362 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simple set up
Been using MPN for 4 years now and they were good when I started and have improved since then. Set up instructions are clear.
Most important is the customer response department. Very, very prompt and detailed replies to any query I have asked.
Excellent service which I have no hesitation in recommending. The fact that I`m taking the time to write this review says it all!!
16. juli 2015
Uopfordret anmeldelse
Efficient and helpful
After a number of years using this company I suddenly had some connection issues. I contacted the helpdesk and received a very prompt response. When the problem wasn't resolved they arranged for a technician to work on my computer remotely whilst I watched on. The technician was very professional and resolved the issue quickly and was able to offer advice to prevent further issues.
I will continue to use My Private Network and reccommend them to my colleagues.
7. juli 2015
Uopfordret anmeldelse
Problems with installation
I would recommend to everybody the service I have received has been exemplary I cannot fault it in any way or form.Well done My Private Network.
David Myers (Resident of Belgium)
6. juli 2015
Uopfordret anmeldelse
Excellent service very quick to respond
His company responded within a few hours. They provided a full refund without any hesitation.
Have been using my private network for past 3 years and will continue to do so.
Have no hesitation in recommending this company to anyone.brilliant.
3. juli 2015
Uopfordret anmeldelse
Consistent excellent service
As before, prompt fabulous service, thank you. HB
28. juni 2015
Uopfordret anmeldelse
Excellent service once again
Very rapid resolution of problems with network connections from Bahrain (< 12 hours and overnight). In this case it was a problem with an old laptop rather than the network. Excellent, flawless and friendly service once again.
26. juni 2015
Uopfordret anmeldelse
MAGIC!
Have been a disciple of this service for many years.. Great customer service. Lightening response and always success following their instructions. Everyone should use this VPN.
25. juni 2015
Uopfordret anmeldelse
Fantastic Service
Couple of issues with my Chromebook connectivity and use abroad over the last 11 months - MPN were very quick to respond and sorted out any problems with little fuss.
Excellent service throughout - always quick to respond and help in any way.
19. juni 2015
Uopfordret anmeldelse
Excellent Customer Support
I had a problem with launching Tunnelblick after changing my MPN password. I emailed Customer Support for which I received a very quick response which solved my problem. I will have no hesitation renewing my yearly subscription when it is due.
16. juni 2015
Uopfordret anmeldelse
Been a subscriber for 5 years - great service
Title says it all really. A fast and efficient service, though occasionally at peak times the network can be a little slow (as likely to be a problem with our internet connection to be fair).
We've had no problems with the company and good service when assistance required to change our subscription,
14. juni 2015
Uopfordret anmeldelse
Excellent service
Great service, been very happy with my private network for two years living abroad. I would highly recommend this company.
1. juni 2015
Uopfordret anmeldelse
Wonderful service provided by very competent staff
I am so grateful to My Private Network for the service they provide - which is always, fast, reliable, comprehensive and reasonably priced - and for their support - which is always prompt, friendly and useful! Thank you so much, you are a life-saver for ex-pats everywhere!
27. maj 2015
Uopfordret anmeldelse
Outstanding product and service
I did lots of research about watching UK TV in Italy and decided to use My Private Network. Great decision by me !!! I had to email the help desk several times (due to my incompetence) and every time I received a prompt, polite and very helpful response. The initial setup was eventually simple to complete and the new iPad app even simpler.
Great product and service
Ciao
20. maj 2015
Uopfordret anmeldelse
Great Customer Service
Had a billing issue where I was overcharged. Essentially one email later problem solved and refund issued. Very pleased. Have used MPN for over five years now, and never any complaints
20. maj 2015
Uopfordret anmeldelse
Excellent service
Every year I have problems renewing my subscription for one reason or another but always get there in the end thanks to the support teams prompt action. This year it was Chris's misfortune to pick up my original email but has stuck to my problem and still working with me. Problems in the area I live trying to block the service but I am sure we will get there in the end. Thanks Chris
19. maj 2015
Uopfordret anmeldelse
moving connection to different laptop
All communications were friendly and helpful. I was very pleased with the outcome.
17. maj 2015
Uopfordret anmeldelse
Excellent service
I've always had excellent service. Any technical issues have been solved and the reply time has been very quick.
14. maj 2015
Uopfordret anmeldelse
amazingly helpful customer service
Whenever I've had glitches My Private Network have always helped me to resolve them quickly and simply.
11. maj 2015
Uopfordret anmeldelse
Excellent service
I have been using the service for 5 years and never had any problems. I have just installed it onto a new device and had forgotten all my details and no longer used the registered email address. MPN changed my details and helped me reconnect within a few hours of receiving my email. Very happy user.
11. maj 2015
Uopfordret anmeldelse
Great support
Had problems with USA and was very quickly resolved by the great team.
Well done.
10. maj 2015
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.