Musixmatch Anmeldelser 

970
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Das Programm buggt extrem. Fehlermeldungen sind Part of the game. Um überhaupt einen Songtext hinzufügen zu können, muss man wochenlang auf die Verifizierung des Personalausweises warten. Beschle... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After I learned that the lyrics provided for some songs I listen to on Spotify were provided by Musixmatch, I searched for the app and got to know that I could be a part of the team that provides the... Se mere

Bedømt til 4 ud af 5 stjerner

Initially I faced a backlog issue of about 3 months where i wouldn't hear back from anyone. But then I was connected to Pamela from Musixmatch who saw my issue through. She was very quick and professi... Se mere

Virksomhedsoplysninger

  1. Erhvervsservices

Skrevet af virksomheden

Musixmatch is the world's largest catalog of song lyrics and translations


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

970 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 65 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(970)

349 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I quite enjoy adding lyrics and…

I quite enjoy adding lyrics and translations and whatnot. It makes me feel like I'm part of something, as sad as that might sound.

It is also extremely useful to have all of these lyrics readily available.

27. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am using musixmatch since years…

I’ve been using Musixmatch for many years, and it’s honestly disappointing to see how much the platform has declined.

Years ago, Musixmatch was simple, reliable, free to use, and worked exactly as expected. Today, the experience is filled with technical issues, unnecessary limitations, and a business model that seems far more focused on pushing users toward a paid subscription than on providing a high quality service.

I also tried the Pro subscription, hoping it would solve some of the problems. Unfortunately, it didn’t. Many technical issues were still present, several of the advertised benefits didn’t work properly for me, and despite contacting support, I never received the help I needed. I eventually requested a refund because the subscription simply wasn’t worth the money.

Another concern is Musixmatch’s dominant position in the lyrics industry. With such influence across many music platforms, I would expect a stable, polished, and user friendly product. Instead, the platform seems to become more frustrating and less reliable every year.

I’m not writing this review just to complain. I’m writing it because I remember how great Musixmatch used to be, and it’s genuinely sad to see how much it has changed. I truly hope the company starts prioritizing stability, usability, and customer support again instead of continuously adding restrictions and pushing expensive subscriptions.

In its current state, I simply can’t recommend the Pro version, and I hope the company listens to the growing criticism from its users.

24. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avete pubblicato su Spotify testi errati…

Avete pubblicato su Spotify testi falsi mai inviati da noi band, rimuoveteli subito o vi quereliamo. Da tutte le nostre canzoni: Dangerous Habits e Land Of Lies And Sugar. Mi sembra tra l'altro molto strano che pur essendoci i nostri testi corretti in giro su Bandcamp, puntualmente vengono inseriti testi errati su spotify da voi o da qualche utente misterioso. Non vorrei pensare a male che venga fatto per poi costringerti a pagare l'abbonamento Pro per modificare personalmente gli errrori... Non vorrei fosse questa la strategia oscura... In ogni caso rimuovete subito tutti i nostri testi da Spotify o procediamo legalmente.

23. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Verified artist profile still blocked after verification

We manage the verified artist profile for Flashback Lounge. Since July 12, 2026, Musixmatch Pro has blocked access after lyric submissions for our own official catalog, showing "Something went wrong / Try again or contact our support." We contacted support on July 13 and escalated again on July 19. Both support paths redirected us to Messenger/Get Help inside Musixmatch Pro, but that widget is not available because the Pro interface itself is blocked. That leaves the account in a support deadlock: we cannot manage our verified catalog, and we cannot reach the channel Musixmatch tells us to use. We are asking for a human review, restored access, or a clear alternative support path. Update July 29, 2026: Musixmatch replied here asking for account details and artist links. We sent a new support follow-up today with the account email and the Spotify/Apple Music artist links. Trustpilot does not allow links inside reviews, so I cannot paste them here. The issue is still unresolved. The Flashback Lounge artist profile is verified, and the account is now receiving Musixmatch Pro product emails for Artist Insights, including messages on July 28 and July 29. However, the roster and insights pages still fail with the same "Something went wrong / Try again or contact our support" error. We are trying to resolve this, not fight with Musixmatch. We need a working support path or a human account review so we can manage our official lyrics catalog.

Update August 17, 2026: The issue remains unresolved. Musixmatch assigned support ticket PSH-474. We followed up again on August 6 at 7:37 p.m. BRT, but there has been no human response since then. We also checked the earlier escalation thread and found no later human reply. After more than a month, we still need a human account review, restored access, or a functional alternative support channel.

19. juli 2026
Uopfordret anmeldelse
Musixmatch-logo

Besvarelse fra Musixmatch

Hi! Sorry to hear about these difficulties. We sent you a request for more information, if you include the email address associated to your account and your artist's Spotify and Apple Music links we can check for technical problems asap. We look forward to helping you!

Update August 18, 2026:
First of all, please accept our sincere apologies for the significant delay in getting back to you and for the lack of support you experienced while this issue was ongoing.

We’ve reviewed your account and found that it had been marked as a spammer due to too many fast contributions, which resulted in the restriction you were experiencing.

We’ve now removed the restriction, so you should finally be able to access and use your Musixmatch Pro account normally.

As a first step, we recommend clearing your cache and all-time browsing data, then logging back into your Musixmatch Pro account and checking the profile again.

We’re very sorry again for the inconvenience and appreciate your patience.

Bedømt til 1 ud af 5 stjerner

A lobotomy is more enjoyable than using this platform

Its just abysmal at everything its supposed to do
I have no idea what people who give this 5 stars are on, dead internet theory is true
I respect both yours and my time, therefore will try to shorten this up as much as possible

- You cannot connect Apple Music, an iOS and iPadOS native music streaming service to musixmatch to use the syncing tool, for the last 7 months “dsp_pl_connect_fail“ is what you would see.

- There is literally no way to contact musixmatch support, the slack link hasnt been updated since 2020 and there is no e-mail (for musixmatch community app) to contact them

- You get shadowbanned for using a pseudonym instead of your real name

- Using a VPN sends you into a spiral of cloudflare captcha sites, completely erasing the work youve done on a song (transcription/syncing). Completing the captcha will redirect you… to another captcha, a never ending loop

- Lyrics compiled by the community dont show up on the browser app, what is the point of having a community driven platform if the work done by the community is hidden behind a nice “fck you, we cant show this yet“ wall?

- The syncing tool is more painful to use than having a steel vice shoved into your urethra, working a 3 minute song will take you one hour. 5 minutes for transcription, 4 minutes for syncing and 51 minutes of troubleshooting the god awful spaghetti code these guys vibe coded using grok ai.

- The UI is absolutely abysmal, especially on iOS where opening up the lyrics tab to a song, the bottom 1/3rd of your screen will be a plaque asking you to sync the lyrics word for word. No musixmatch, if I dont want to use your god awful word for word syncing tool, I dont want to have 1/3rd of my screen covered THROUGHOUT THE ENTIRE DURATION OF THE SONG.

- Word for word lyrics are hilariously broken, these guys manage to break literally everything that remotely worked. Word for word lyrics show you either half the word thats being spoken, multiple words at the same time or the entire line lighting up before/after the line was said by the vocalist

- Sometimes it takes you a week just to see the work youve done on a song show up… on musixmatch, not on any streaming platform

Overall, it used to be good, now they know theyre a monopoly and dont do anything. Lyricfind is in the gutter, genius is outdated as hell. The only good alternative is imagining the synced lyrics in your head I guess

Would be down to hear from you guys in replies if Jeff Bezos allows you to respond to a review with bad words in it

EDIT (26th Aug. 2026)

Hi and thank you for replying, i guess the support department is the only one that actually logs into their workstations instead of drinking matcha all day

Its been a little over a month, since then a few things happened: i was contacted by musixmatch. Thats it. However, it wasn‘t to “figure out how to improve the app“, it was to send me advertisements… the email they requested me through trustpilot to get in contact with me was used to start sending me advertisement/spam emails… i guess thats all you need to know about this company and how they treat their community

And no, i was not contacted by musixmatch software team or whatever to help improve the app

I did have a nice little textwall written up, answering your replies to my main points of contention above, however this beautiful platform (trustpilot) does not allow to respond to companies directly, therefore my reply would exceed the max. character limit.

19. juli 2026
Uopfordret anmeldelse
Musixmatch-logo

Besvarelse fra Musixmatch

Hello,
thank you for reaching out to us. Despite the negative review, we do appreciate the time you dedicated to writing it.
We can look into your points one by one:
- To begin with, the connect fail error for Apple Music is due to this option only being available with an Apple Music Premium account.
- The slack link for our channels is currently not functioning due to a spam attack, we hope to have it working again by the end of the week. We invite you to try again then!
- A real name and real bank account info are required for remuneration, both in the community and for artists. If you do not want to disclose your name you can choose to make it not visible from your settings.
- Use of VPN is not recommended, as it is also often flagged as spam. This is a measure we were forced to implement due to the many attacks, which unfortunately also hinder the efforts of those acting in good faith such as yourself. We honestly do not know what spammers hope to gain from this.
-There can be various reasons why community contributions may not be showing on the app or on platforms. These are mainly related to artist authorisation and publishing permissions. While we do have great respect for all our contributors, we put artists first and want to ensure their rights are protected.
- We are sorry to hear you are having trouble with our synch tool, our development team is constantly working on improving our services and we are pleased to see that most other users are finding them comfortable. Of course we are not perfect, and hope to keep improving to a level that you and others find satisfactory.
- Regarding the UI, for optimal use we recommend using the Chrome browser on a desktop computer. Your experience on other systems and devices may vary.
- Word by word lyrics are displayed differently by each platform, we trust our artists and contributors to enter them properly but do not have control over how the various platforms will make use of them, if at all.
- We have sent you an information request to know more about your contributions that are not being displayed even after a week. We look forward to your reply so we can look into the matter. While each platform has its own methods and priorities regarding lyrics, they should be appearing on our site and app within minutes.

Again, thank you for writing us, all feedback is precious to us so we can improve our services, and negative feedback moreso. Again, hope to hear from you again soon!

Bedømt til 5 ud af 5 stjerner

Soy Blad

Without a doubt, the best app! The experience and ease of use are incredible, and the free option is fantastic—the best app ever! It delivers on everything.

11. juli 2026
Bedømt til 1 ud af 5 stjerner

Horrible horrible service - BEWARE

Horrible, horrible experience using Musixmatch - and my issues still have not been resolved. I paid for the PRO account so my lyrics would be live on Spotify when my song was released. The lyrics did not feed to Spotify. Their customer service bot was down. Their AI system created the completely wrong lyrics for my song. Their platform would not allow me to "send" the edited lyrics. I wrote an email to MM. It took them 3-4 business days to reply. They said everything was working. Now the butchered/wrong lyrics from their AI is feeding to my song on Spotify. I wrote them another email - no reply. It's been 3 weeks and no resolution. Horrible platform and even worse customer service

26. juni 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere