Understanding all of the ends and out of your software is above my grade, however, whenever I need assistance, your staff has always been more than willing with a great attitude to help me through som... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As I was attempting to sign in to MRI, a popup appeared to change my password. After several attempts with codes being sent from my cellphone to emails, I still could not change the password and gain... Se mere
Well I actually had written a review, but they helped us with a few things, so I am not sure what I am reviewing now! They are always helpful and keep us updated as they investigate our issues.
Overall, the experience has been extremely positive, apart from billing. We have not had correct billing for over a year and since we took on an extra, bundled service package. I have detailed the d... Se mere
Virksomhedsoplysninger
Om MRI Software
Skrevet af virksomheden
Become a Real Estate Visionary
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
Explore our solutions below:
Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
Request Further Information
Kontaktoplysninger
28925 Fountain Parkway, 44139, Solon, USA
- 1-800-321-8770
- sales@mrisoftware.com
- www.mrisoftware.com
4,7
Fremragende
3 t anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The support is impressive!
24. april 2026
good staff and service
11. april 2026
My issue was resolved and the staff are…
My issue was resolved and the staff are very helpful.
23. april 2026
Everyone I am dealing with at MRI is…
Everyone I am dealing with at MRI is helpful and responsive.
9. april 2026
MRI is easy to use
MRI is easy to use; when needed, customer support is quick and helpful.
9. april 2026
Support
Just had an integration question. Was answered quickly and my issue was very easy to solve. Support is always easy to work with
22. april 2026
MRI is NOT the same company it used to…
MRI is NOT the same company it used to be, The client services for cases is the worst I have seen in the last 30+ years. Each service request takes them more than 10 days to resolve. Before they would come on a webx call and resolve issues right away.
Also the pricing on products has sky rocketed.
I would go with another provider.
9. april 2026
Besvarelse fra MRI Software
Thank you for your review Naresh. We are sorry to hear that your recent experience did not meet expectations and we take your concerns seriously. Please be assured that we are actively reviewing this case and a senior manager will be reaching out to you shortly to discuss your concerns in more detail.
Prompt attention
7. april 2026
The gentleman was fantastic and helped…
The gentleman was fantastic and helped me solve the problem in a short period of time. Your company has great customer service, and I've enjoyed working with everybody for many years. Keep it up!
20. april 2026
Most of customer service reps are very…
Most of customer service reps are very knowledgeable and are quick to answer my questions. "Gibbs" I think the name was, was no exception. These were a couple easy questions for him but very important to me. Thank you, sir.
5. april 2026
While your customer service is…
While your customer service is excellent, the product is archaic. Usability = poor
The software is like something from the late-90's
17. april 2026
Besvarelse fra MRI Software
Thank you for your feedback Jude. We have our new, updated software planned for release mid-2026. Please keep an eye on your inbox for our bi-monthly newsletters with additional info on release dates and inside looks on what to expect next from CTM! A manager will reach out to you directly to see if you need any additional assistance.
Helpful customer service
2. april 2026
I was listening to as to wI was listening to as to what my concerns were, and each of them were solved!hat my…
I was listening to as to what my concerns were, and each of them were solved!
15. april 2026
Great Property Management Software
Due to new tax regulations we are sadly having to change programs. Having used MRI for over 10 years, we are sad to see it go as it has done everything we asked and more. Great property management software.
9. april 2026
As always my problem was solved very quickly.
As always my problem was solved very quickly, leaving me time to get a contract written quickly. Thank you so much.
14. april 2026
They were patient with me
They were patient with me, they were knowledgable. Thank you all so much.
13. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.