A company and it's staff always helpful and try to do the best for you, came out to do an insurance quote and were very knowledgeable and helpful, tried to make things as easy as possible which I app... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This company is very professional right from the minute they answer the phone. They ask many questions to fully understand the problem then advise when they will be able to send some one out to look a... Se mere
Virksomheden har svaret
Engineers expert, worked very hard in small space in heat wave. Professional and courteous. Only one criticism, slow to remove Old boiler and rubbish, also had to be reminded to fit Carbon monoxi... Se mere
100% recommend! Got the job done quickly and tidied up well after themselves before leaving. Aircon unit is fantastic and all features were explained to us once it was fitted.
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm and cosy since 1997,
Kontaktoplysninger
290 Chorley New Rd, BL6 5NY, Bolton, Storbritannien
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Fremragende
724 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Service was had…
The service man and the apprentice were friendly and explained everything that they were doing. A minor part needs to be replaced, they took a photo of it and showed us the issue.
This is the third time that we have used the MR company, it will not be the last.
14. april 2026
Besvarelse fra mr-group.co.uk
Hi David
It’s a pleasure to have worked with you again! Thank you for the 5-star review.
Transparency is a core value for us, so we’re glad the team could walk you through the process and show you exactly what was needed with the photos. It’s great to see our apprentice learning the ropes of excellent customer service alongside our experienced pros.
We look forward to being your "go-to" for the fourth visit and beyond!
Cheers,
Mick M&R.
Besvarelse fra mr-group.co.uk
We truly appreciate you taking the time to leave such a kind review.
Delivering comprehensive information in a professional and efficient manner is exactly what we aim for, so it’s rewarding to hear we hit the mark for you. Thank you for choosing us, and please don’t hesitate to reach out if you need anything else!
No hesitation in recommending this…
No hesitation in recommending this Company. Great job done in a efficient and professional manner as always.
9. april 2026
Besvarelse fra mr-group.co.uk
Hi Isobel
Thank you so much for the 5-star review! We truly appreciate you coming back to us. It’s wonderful to hear that we hit the mark again with our efficiency and professionalism.
Knowing we have your recommendation means the world to the team. We look forward to working with you again in the future!
Best regards,
The M&R Team
M&R Plumbing and Heating EXCELLENCE
The Fitter turned up within the allotted time schedule.
He greeted me , explained what he was going to do, he was very approachable open to discussions explained what he needed and I directed him to the supply's he required. As the work progressed I was kept informed of what he was doing, extremely polite always asked permission to enter room, even though I told him he had access and to go where and when he needed to.
Upon completion I was given a run through the manual and the controller.
Thanks Guy's
13. april 2026
Besvarelse fra mr-group.co.uk
Hi Phillip
Thank you so much for the 5-star review! We are thrilled to hear that you had such a positive experience with our fitter.
At M&R Plumbing and Heating, we pride ourselves on being approachable and respectful of our customers' homes, so it’s wonderful to hear that his manners and communication stood out to you. We also believe that a job isn't finished until the customer feels 100% confident using their new system—I'm glad the walkthrough of the manual and controller was helpful!
We’ll be sure to pass your thanks along to the team.
Best regards,
The M&R Plumbing and Heating Team
Besvarelse fra mr-group.co.uk
Hi Mrs Steel
Thank you for the 5-star review! We’re so glad to hear the job went smoothly for you. Providing a seamless, stress-free experience is always our goal at M&R Plumbing and Heating.
We appreciate your support and look forward to helping you again in the future!
Best regards,
The M&R Team
Can’t fault them👍
9. april 2026
Besvarelse fra mr-group.co.uk
Hi
Thanks so much for the 5-star review! "Can’t fault them" is exactly what we love to hear. 👍
We really appreciate the support and look forward to helping you out again whenever you need us!
Best regards,
The M&R Plumbing and Heating Team
Very impressed by the level of service…
Very impressed by the level of service and by the attention to detail shown by the engineers attending.
2. april 2026
Besvarelse fra mr-group.co.uk
Hi
Thank you so much for the 5-star review! We’re thrilled to hear you were impressed with our level of service.
Our engineers take a lot of pride in their attention to detail, so it’s wonderful to know that their hard work was noticed. We’ll be sure to pass your kind words along to the team!
Best regards,
The M&R Plumbing and Heating Team
Besvarelse fra mr-group.co.uk
Hi Joyce
Thank you for the 5-star review! We’re glad we could get your radiator fitted exactly as requested. "Work well done" is exactly what we aim for at M&R Plumbing and Heating.
We truly appreciate the recommendation and look forward to helping you again in the future!
Best regards,
The M&R Team
Boiler service…
Phoned up to book a boiler service.A few dates were offered.Liam turned up to do the service.He explained exactly what he was doing,and was very friendly with it.From phone call to service completion,first class.Highly recommended.
30. marts 2026
Besvarelse fra mr-group.co.uk
Hi Sharon
Thank you so much for the 5-star review! We are thrilled to hear you had a "first-class" experience from the very first phone call to the completion of your boiler service.
Liam is a great asset to our team, and I’ll be sure to pass your kind words along to him—he’ll be delighted to know his friendly and transparent approach made such a positive impression.
We truly appreciate the recommendation and look forward to seeing you again for your next service!
Best regards,
The M&R Plumbing and Heating Team
Our boiler isn’t fitted yet but…
It was an excellent service , and the staff that fitted the boiler made sure everywhere was kept clean and was very polite
31. marts 2026
Besvarelse fra mr-group.co.uk
Hi Deborah
Thank you for the 5-star review! We’re so glad to hear that you’ve had a great experience with us so far.
We put a lot of effort into making the lead-up to an installation as smooth as possible, and we can’t wait to get your new boiler fitted and running for you. If you have any questions before the big day, please don't hesitate to reach out!
Best regards,
Mick.
The M&R Plumbing and Heating Team
Besvarelse fra mr-group.co.uk
Hi Marko
Thank you so much for the 5-star review! We love seeing the word "always"—it’s our goal to provide that same high level of service every single time you need us.
We truly appreciate your continued support of M&R Plumbing and Heating!
Best regards,
The M&R Team
The experience from start to finish was…
The experience from start to finish was handled professionally. Everyone involved was polite and friendly. The engineers were tidy and nothing phased them, every problem was solvable.
10. marts 2026
Besvarelse fra mr-group.co.uk
Hi Mark
Thank you so much for the 5-star review! We are thrilled to hear that you had a professional experience from start to finish.
Our engineers take great pride in their "can-do" attitude, so hearing that nothing phased them and every problem was solved is exactly what we strive for. We’ll be sure to pass your kind words about their tidiness and politeness along to the whole team!
Best regards,
The M&R Plumbing and Heating Team
Besvarelse fra mr-group.co.uk
Hi Clarence
Thank you for the 5-star review! We couldn't agree more—at the end of the day, getting the job sorted and your home back to normal is the most important thing.
We’re glad we could get everything back on track for you. Thanks for choosing M&R Plumbing and Heating!
Best regards,
The M&R Team
Besvarelse fra mr-group.co.uk
Hi Ian
Thank you for the 5-star review! We know how busy our customers are, so we make it a priority to arrive on time and work as efficiently as possible.
We’re glad we could provide a great service for you, and we truly appreciate the recommendation!
Best regards,
The M&R Plumbing and Heating Team
Was quick and efficient and kindly…
Was quick and efficient and kindly fixed the drip on our shower at the same time as servicing our boiler.
19. marts 2026
Besvarelse fra mr-group.co.uk
Thank you so much for the 5-star review! We’re delighted that we could get your boiler serviced and sort out that shower drip for you at the same time.
We always try to look out for those small fixes while we’re on-site to make life a little easier for our customers. I'm glad we could get both sorted in one visit for you!
Best regards,
The M&R Plumbing and Heating Team
I had an annual maintainance package…
I had an annual maintainance package where the boiler service is included .
When I called to book for the service , the very next day came and did the service .
Very prompt and supportive .
16. marts 2026
Besvarelse fra mr-group.co.uk
Hi Sasikumar
Thank you so much for the 5-star review! We are so glad to hear that you’re seeing the benefits of your annual maintenance package.
We know how important a working boiler is, so we always strive to provide our package members with the promptest service possible. It’s great to know we could get to you the very next day!
Best regards,
The M&R Plumbing and Heating Team
We've been have our boiler serviced 3…
We've been have our boiler serviced 3 years now can not fault them the guys are always polite take care of your property explain everything to your about your service you get a time slot they're always on time thank you guys
19. marts 2026
Besvarelse fra mr-group.co.uk
"Thank you so much for the wonderful review! We love hearing from customers who have been with us for a few years. It is fantastic to know that our team has consistently kept up that high standard of politeness, respect for your property, and clear communication. We always try our best to stick strictly to our time slots, so we're thrilled to hear we've always been on time for you. Thank you for your continued loyalty to M&R!"
Besvarelse fra mr-group.co.uk
"Thank you so much for the 5-star review! We pride ourselves on being reliable and maintaining the highest professional standards, so it's wonderful to hear that we hit the mark for you. We truly appreciate your support and your business!"
New Boiler fitted
I give MR Plumbing 5 stars for the service and straight forward quote, and the friendly office staff.
I would definitely recommend this company
12. marts 2026
Besvarelse fra mr-group.co.uk
"Thank you so much for the 5-star review and for your recommendation! A new boiler is a big investment, so we always strive to make the process as stress-free as possible with a straightforward quote and friendly, helpful communication from our office team. We are absolutely thrilled that you had such a great experience with us. Thank you for choosing M&R, and enjoy your new boiler!"
Thorough and efficient
Received a timely reminder regarding the service of boiler and gas fire. Easy to book a date for the work. Michael turned up on time and completed the jobs thoroughly and efficiently. He was happy to answer any questions I had.
16. marts 2026
Besvarelse fra mr-group.co.uk
"Thank you so much for the 5-star review! We love hearing that the whole process—from our automated reminder to the easy booking—made life simple for you. Michael is a brilliant asset to our team, and he will be delighted to hear that you appreciated his punctuality, thorough work, and helpfulness. Keeping both your boiler and gas fire safe and efficient is so important, and we're glad we could provide that peace of mind. Thank you for choosing M&R!"
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