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Virksomhedsoplysninger

  1. Penge og forsikring

Oplysningerne kommer fra forskellige eksterne kilder

We have successfully been helping people like you move home for the last 16 years in the South Ockendon, Aveley and Purfleet area. Whether it has been selling, buying, renting or letting we believe that the key to our success in helping people like you move has been:- Making moving more affordable Keeping our clients informed and up-to-date through the moving process Providing advice and assistance in helping their move run smoothly and thus reducing the stress involved.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

11 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I got the viewing with this company…

I got the viewing with this company with representative Hannah. Property in South Ockendon. During the viewing I confirmed that I will rent this property, it is fully satisfied us. On Monday at 15:00 LT Hannah called me and accept offer. I spoke to her that I need confirmation by e-mail and inform previous landlord the date of termination of contract and ask when is better for their landlord to move in. Simply remain small details which intake 30-40 minutes to negotiate. I terminate the contract with previous landlord because this letting agent confirmed me this property. Call Hannah after 30 minutes, about 15:30 , nobody replied in their office. Then he sent me the message that landlord choose another tenant. Absolutely not reliable and acting dishonestly, not fair, irresponsible including this landlord. Probably tenant need to additional information and at least get confirmation officially by e-mail? I don't recommend this company for further business. We are from Ukraine and we don't have such lawlessness like here. Absolutely negative and not reliable company. Waste my time and money for fuel.

13. april 2026
Uopfordret anmeldelse
M&P Estates Ltd-logo

Besvarelse fra M&P Estates Ltd

Thank you for your review. We are sorry that you feel disappointed with your experience; however, it is important that the situation is accurately reflected.

At the point your application was being considered, you initially indicated that you were able to move in during April. During the viewing, this changed to a later date. When you were provisionally offered the property, you also confirmed that you needed to negotiate terms with your current landlord before being able to proceed.

We immediately relayed this to our landlord. Due to the level of demand for the property and their requirement for a tenant within a specific timeframe, they made the decision to proceed with another applicant who was able to meet those requirements, subject to referencing.As you were still negotiating, no terms of
business were issued to you for signature and no holding deposit was taken.

We must also clarify that no tenancy is secured until all terms are agreed in writing, contracts are completed, and a holding deposit has been received.

For this reason, applicants are always advised not to take steps such as ending an existing tenancy until formal written confirmation has been issued.

We appreciate that this outcome is frustrating. However, our role is to act in the best interests of our landlord while treating all applicants fairly and in line with UK regulations.

We would also respectfully address your wider comment. As a business, we have supported many individuals and families from a wide range of backgrounds, including Ukrainian families, in successfully securing homes locally. We take pride in operating professionally, fairly, and transparently at all times.

We did also offer you an alternative property nearby, and we have yet to hear back from you regarding this. Should you wish to proceed with a viewing, please do not hesitate to contact us and we will be happy to assist.

We wish you all the best with your search.

Bedømt til 5 ud af 5 stjerner

Looking to the future

After much research, mostly podcasts and interviews on You Tube, we decided to ask MP Estates to help us. We work hard all our lives to acquire assets, like our home, and we knew we wanted to protect this for our sons. We are still working and wanted to get things put in place earlier rather than leaving it till we are too old to do anything about it. We feel a great sense of relief now we have everything in place.

We have had easy zoom talks with Charles Quist, Maya, and Haydee. They have made us feel comfortable every step of the way and have made everything easy to understand when it comes to death and taxes. We are now encouraging my father in law, who’s in his eighties, to do the same.

9. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just want to say thanks to Hannah

Just want to say thanks to Hannah, Victoria, Troy and Paul the managing director, as a matter of fact, the entire team.
Incredibly communicative, professional, caring and certainly gave attention to details surrounding our circumstances. Just amazing! They put us first, its never about them, it’s always about us. My husband and I are truly pleased and appreciative.

Our sale needed to be expedited without trading off the value and M&P ensured this for us. Paul, the managing director, visited my home, explained the options, made promises and over delivered on his promises. Fantastic! We had to get a new home with limited budget on a tight timescale and the team worked professionally with our solicitor to ensure that both our sales and purchase went through smoothly. We were kept informed throughout the process and Paul, the managing director was so understanding of our situation and ensured that the team fully understood the urgency as well. They were incredibly amazing to work with, a very happy team who were passionate about not just the job but went the extra mile to support us.

Once again, a huge thanks to the team. Highly recommended. We are extremely happy that we went ahead with M&P Estates from the others that gave us quotes. Excellent fees, excellent service with high standards and professionalism. We got exactly what we paid for with an impressive turn around period.

Thank you M&P Estates for a service well delivered.

15. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Valuation on property at Stifford Road

Paul came to my property at very short notice and was able to carryout a thorough examination of the property in order to get it ready for renting on the open market.

A good honest estate agent that does exactly what it says on the tin, 10 out of 10.

29. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very bad experience

Very bad experience. Our offer was accepted and confirmed. As soon as we paid the solicitors which was recommended by the M&P agency, I got a letter saying that it was another buyer in a mix and seller no longer wish to proceed with us. I couldn't believe that they have accepted two offers at the same time. No call back from the agency. Totally unprofessional. We have wasted time, money and hope.

10. februar 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unprofessional and dishonest....

Unprofessional and dishonest....

Unfortunately, we went through a real nightmare with the agent Will! We were interested in buying the property but Will was very much interested in selling the property to the other buyer. It made us wonder if he was in some ways associated with the other buyer...
He was very dishonest and unprofessional, always on the other line and not answering our phone calls. He even said to the seller that we don't look like potential buyers, we wonder what made him think that?! Luckily, we have bought the house and are now very happy with our purchase. However, Will hasn't done anything to make a buying process a lot more clearer, easier and pleasant. More interestingly, we agreed to meet him at the agency to provide our documents and sign the paperwork, unfortunately, he wasn't there to meet and greet us in person. How rude! Instead, we have been assisted by a lovely lady Jan Barnes.
It's been a very complicated and stressful experience for us and we hope this won't happen to any of their other clients!

P.s I personally would like to say a big thank you to Paul Tobias - Gibbins whom I've spoken to over the phone several times. Paul was extremely professional in handling the situation and explaining the issues we were having with Will. I think he is the one who deserves a 5* review!

26. marts 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Paul is a really genuine person who…

Paul is a really genuine person who offers impartial advice on property. From the beginning to the end I have been always kept informed about the house buying process. Paul and Rachel have gone extra mile showing me the property twice and providing me all the information I wanted to know about the property. I do highly recommend them if you are planning to purchase a house. They are honest, fair and transparent with buyers.

19. juni 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service!

M+P Estate Agents have been fantastic from start to finish. Paul showed me the property that I purchased and through the start of the process he was extremely helpful & informative. Once offers had been accepted I was passed onto Rachel - who without her help through purchasing the flat it probably would have fell through.

I had a difficult solicitor who longed the process out. Rachel continually checked up daily on the process and informed me of current situations and advised me of what to do next. As a first time purchaser I was very new to everything and when I wasn’t sure of process or had questions Rachel was always there to answer them and quite promptly at that. I can’t begin to tell you how amazing she was.

Wether you are purchasing or selling your property I would definitely highly recommend M+P Estates.

2. maj 2018
Uopfordret anmeldelse
M&P Estates Ltd-logo

Besvarelse fra M&P Estates Ltd

Thank you for your comments and we all hope that you enjoy your new home

Bedømt til 5 ud af 5 stjerner

Flat sale

Rachel and Paul were really professional and helpful in helping us sell our flat. Rachel was super quick with her responses and the commission they charged was really low. Highly recommended.

25. april 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good communication and support

Selling your house is a very stressful process. We looked for an experienced agency, with good and open communication, trustworthy and supportive. M&P Estates has it all. Our house was sold via them. We highly recommend it.

4. februar 2018
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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