Moving Motorcycles Anmeldelser 

119
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I would highly recommend MM. They were efficient, professional and very fairly priced. I hope to use their services again

Bedømt til 5 ud af 5 stjerner

My third time using MM, excellent and very professional each time. Easy to deal with, prompt quotes, good contact, checking details before collection. Accurate scheduling and great care taken by frien... Se mere

Bedømt til 5 ud af 5 stjerner

Hi David and Team I just remembered in all the excitement of trying to kill myself at 55 on my new trials bike, I forgot to thank you !! I thought your overall service was Excellent and m... Se mere

Bedømt til 5 ud af 5 stjerner

PERFECT.!!!! Living in Hamburg (North Germany), I bought a Bike in Huddersfield. Just one (initial) phonecall, three e-mails and only a few days later, the Bike was delivered to my premises........ Se mere

Virksomhedsoplysninger

  1. Transportservice
  2. Kurértjeneste
  3. Motorcykelforhandler

Skrevet af virksomheden

The online home of UK & European Motorcycle Transport & Delivery specialists Moving Motorcycles. Professional Motorcycle, sidecar & trike transport, Collection and Delivery service. We move single bikes to large motorcycle collections. We operate weekly services to and from our European hubs for riders looking to travel in Europe on their own motorcycles.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

119 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(119)

12 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

My 1968 BSA 175cc motorcyckle bought in…

My 1968 BSA 175cc motorcyckle bought in Harpenden Herts, was collected, transported to Northhapton,safely packed & transported to Oslo, Norway were it was submited through Norwegian customs andexcise
Iwas informed by Moving motorcyckles Ltd at every stage of the journey. Well done!!

22. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Got my money and my bike, finally arrived.

1. Had all paperwork and paid invoice by 8th Nov 24.
2. Collect Devizes and deliver to Spain not before 7th Jan.
3. Phoned 28th of Nov. We have a vehicle in your area can we pick. I said no its too soon.
4. Phoned and asked can we pick up 19th. I confirmed yes.
5. Phoned on 19th Dec to say van broken. Promised to call back but did not. I then phoned next morning and was told pick up 2nd Jan.
6. Picked up OK. Driver great.
7. E-mail to say bike would be on 1st trip out on 13th Jan 2025. Not impressed with that timescale.
8. E-mailed again on 13th Jan, no reply.
9. Bike went via Holland to Barcelona.
10. Arrived Barcelona late 17th Jan.
11. Told delivery would be 2/3 days usually.
12. Finally told delivery would be 23rd Jan. Waited in all day, having chased got an answer at 17.30 that it would be coming next day.
13. Finally delivered.
14. I got hold of the owner of this business and Shippio. I don't think it would have got to me when it did had I not created. Giles, the owner, even said they never give a schedule, even after having paid a wedge of money.

In summary, got the money, my bike and can't be bothered to let me know what's happening. Need to get the bike back when we return not using this shower.

13. januar 2025
Uopfordret anmeldelse
Moving Motorcycles-logo

Besvarelse fra Moving Motorcycles

Dear Steve,

I am genuinely sorry to hear you are not happy with our service and the team have tried their very best to accommodate your requests.

We had thought we were meeting your requested timings. You stipulated collection before 3rd January 2025 and delivery from January the 7th onwards.

You booked your transport onto our shared door-to-door service. This service is based on transport when our vehicles are in the respective areas as part of our larger trips to give you the best possible price. Therefore, when a customer stipulates delivery after the 7th January we understandably schedule onto a trip for delivery after that date. We transport motorcycles for many UK citizens with homes in Spain who just require their motorcycle after a certain date when they know they will be at their Spanish address once again.

Even though you stipulated in writing that delivery was simply to be after the 7th January, once you explained that you actually needed the bike delivered as close to the 7th as possible, we diverted our vehicle 1500 miles at a cost of over GBP 2000 to ourselves in order to try to help you.

If you had explained to us from the outset that you needed the motorcycle in Spain for a specific date, we would have instead suggested our alternative weekly depot to depot stillage service. This service means we can advise the exact scheduled depot arrival date months in advance. This alternative service is for UK riders looking to fly in and collect their motorcycles at a specific time for their trip.

We apologise for our vehicle breakdown on the UK collection day. All our vehicles are maintained above and beyond the manufacturer’s maintenance schedule, but we are finding that the post 2020 vehicles are proving very unreliable. We are currently heavily investing in replacing the newer part of our fleet to reduce these problems.

Your motorcycle did indeed go via our Amsterdam depot on our motorcycle transporter but remained on the vehicle. On our shared European door to door service, our transporters are carrying motorcycles for numerous customers. Some require EU customs clearance prior to delivery which was carried out in The Netherlands for this trip.

Please let us know if you change your mind regarding the return transport and we can recommend the best service based on your exact requirements.

Yours Sincerely

Giles

Bedømt til 5 ud af 5 stjerner

First class service driver was very…

First class service driver was very careful on loading my Vespa 90 SS going to America.Speaking to office the girls very polite and nothing was to much trouble.when and if l need transportation again know who to ring.Great Job by all

13. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service! They moved my 9 bikes all the way from Manchester to Cornwall. They were incredibly helpful and professional, and took great care of my bikes. He also took all my chocks and covers and was very friendly to talk to. Would definitely use again!! 😁👍🏻

25. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have used Moving Motorcycles a couple…

I have used Moving Motorcycles a couple of times now and on both occasions have found them to be professional, good value, trust worthy and efficient. The drivers are real motorcycle enthusiasts who care about the safe delivery of your motorcycle. I can strongly recommend them.

19. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent, professional motorcycle transporters

We have had an excellent service from Moving Motorcycles and would highly recommend them.

We were on holiday in the south of France and, for various reasons, decided to have our BMW K1300R and RnineT transported home to the UK rather than riding back up the motorways in the cold, wet weather. We called Moving Motorcycles and asked if they could pick them up 2 weeks hence and we gave a 3 day window for the pick up, returning them to us in the UK at a time to suit the Company. We also asked if they could take our helmets, tank bags and two canoe rolls.

They came back to us straight away and said yes to all and we were quickly provided with a quotation which was competitive and reasonable when considering the cost of riding both bikes back home (there aren’t many other official motorcycle transporters around and we didn’t want to entrust the bikes to a 'man with a van' and no experience!).

We were waiting for an update on the exact pick up date but were slightly concerned when we didn’t hear anything further from Moving Motorcycles for over a week. This caused us a slight anxiety. But when we finally spoke with someone in the office, a misunderstanding was identified. To their absolute credit, the problem was sorted out very quickly and the bikes were picked up within the timeframe that we had requested.

Graham, who came to pick the bikes up, kept us informed about when he would be arriving and he was right on time. He had a lifetime of experience handling motorcycles and was warm, professional and friendly. We received detailed paperwork to support the ongoing journey of the bikes.

We had told Moving Motorcycles that we were in no particular hurry for delivery so the bikes spent just under 2 weeks between pick up in France and drop off in the UK.

The person (not Graham this time) who dropped the bikes back to us at our home address in the UK was very competent and friendly too. The bikes and our luggage were in perfect condition.

We would definitely recommend Moving Motorcycles to anyone wanting to transport their bike/s safely and with confidence. We suggest allowing as much time as possible to make the arrangements and ensuring you have nice clear communications regarding your agreed dates (Moving Motorcycles understandably want to tie in collection or delivery with their planned routes). We were very impressed at the can-do attitude from the team and their professional approach to fulfilling the requested timelines. We will definitely use this company again.

28. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not a great service

So i booked a move to then find out it couldn't be picked up for a week... and then after that told it couldn't be delivered for two weeks.
Then the van broke down but I only found out because i called them. They promised a call back .... i had to call again to find out what happened to my bike. 2 1/2 weeks after booking and i still don't know when its arriving.

8. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service from collection to…

Fantastic service from collection to delivery once again.
Everyone is extremely helpful and friendly so the whole process was a pleasure.
I have had three motorcycles moved by Moving Motorcycles and everything was perfect, the bikes were very well looked after. It was as if the bikes were their own.
This time they collected and delivered a bicycle for me and once again they did an excellent job. No need for packaging and again a very secure and safe service.
Highly recommended.

25. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service A*

Excellent service, highly professional, and fairly priced. I was initially sceptical about using a collection company, as I usually rent a van, but I wouldn't hesitate to use Moving Motorcycles again. By the time you rent the van, fill it with petrol, and pay the deposit, it nearly costs the same.

17. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superb comms and very efficient

Superb comms and very efficient. Dealt with pick up of Bike from France direct to my door with really friendly people. Dealt with all customs paperwork.
Very very easy process and would definitely use again.

28. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

JUST PERFECT.!!!!

PERFECT.!!!!
Living in Hamburg (North Germany), I bought a Bike in Huddersfield. Just one (initial) phonecall, three e-mails and only a few days later, the Bike was delivered to my premises.....from Huddersfield to Hamburg.
EXACTLY the minute the delivery was scheduled.. unbelievable but true.!!!
All I can say -and this is without any exaggeration- is:
THANK YOU FOR YOUR SUPERB SERVICE and this SMOOTH TRANSACTION.
Highly recommended.

21. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service, recommended.

Great service.
Required to move my motorcycle from Warminster to London after suffering an ankle injury meaning I was unable to ride.
Cost was reasonable compared to other motorcycle moving companies.
Relocation took around 2 weeks in total but speed of relocation wasn’t an issue for me.
Communication was good and received confirmation of when the bike was collected and delivered with a condition sheet received on both collection and delivery.
Recommended.

14. august 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

A mix of good and not so good.

A mix of the good and the not so good.
Good things-
1) Delivery driver was very nice.
2) Office staff were very kind and helpful and provided a refund on a purchase I had to make, because the bike got damaged in the hand over process. I really cannot fault them on this, top notch.
3) A very pleasant lady called to tell me on which day/date my bike would be delivered.

Not so good-
1) Communication was not forthcoming....
I purchased my bike by auction and booked them to remove the motorcycle from the auction site for delivery to me. The day after the auction, I thought I might have been duped, because the communication was so poor (although, I do appreciate that they may well have been busy after an auction of so many motorcycles). Another 10 days passed post auction, before I got a call to say that the delivery had been scheduled for the following week. I might have been concerned by this, had I not already read the low scoring reviews left by previous customers and realised that this was a common point of issue.
2) Significantly more expensive than I have paid other couriers for the same service. But then technically, they had also stored the bike for 16 days!

6. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It was the first time we had shipped…

It was the first time we had shipped our bikes abroad. Normally we ride to our destination country. We were very happy with the service we received and the bikes were ready in Oslo for us when we arrived. Would definitely use the service again next time.

8. juli 2024
Uopfordret anmeldelse

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