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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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until you have to pay the deposit they contact you, everything is fine. (Also the deposit is sent to Agnieska's private account and you do not receive any payment confirmation from them) After... Se mere
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Amazing service! Highly recommend! Excellent experience with MoveDay Removals. They have been extremely accommodative in planning my house move at a really short notice. I was a little anxious about... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a dynamic, family-friendly company that offers exceptional service at unbeatable prices. With us, moving is a breeze. Get ready for a stress-free journey to your new home! 🚛💨 Choose Movday for a professional and fun-filled moving day. Let us handle the heavy lifting while you sit back and relax. Trust us, you won't find a better team to make your move a success. Join the Movday family today and experience moving like never before. Contact us now to book your move and let the adventure begin! 🌟📦
Kontaktoplysninger
Daniel's Water, Farm, TN26 1JY, Ashford, Storbritannien
- office@movedayremovals.co.uk
- www.movedayremovals.co.uk
4,3
Fremragende
42 anmeldelser
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If I could rate absolutely none
If I could rate absolutely none, I would.
Me and my partner got quotes from multiple other removals companies, and MoveDay Removals offered a quote ( through yet another company )that was £1k cheaper than other quotes and could accommodate transport over a few days as we moved ourselves over. They sent us some inventory and customs forms, we filled them out, and we had what we thought was a contract. This didn't bring up any red flags so we agreed and paid the deposit for them.
FROM HERE ON IT WAS PURE HELL. THE SCAM IS DETAILED BELOW.
On the day of our expected pick up, they didn't turn up until 6 hours after the 'confirmed' arrival time. In between this when we contacted the company (our only contact being a woman, who turns out to be the 'CEO' of the entire company), who tried several times to gaslight us. 'Are you sure your pickup is today?....' 'we don't have any documentation for this, was it the 19th instead of the 16th?' etc etc. We had the documents to prove all of this and every two hours delay we were told the drivers were delayed by another 2 hours until their eventual arrival.
The team who arrived weren't who we expected. We contracted for one driver in a 3.5T Luton van and we'd move our stuff ourselves, but 2 men arrived with a Luton and a trailer which we didn't use. They spoke very little English but were otherwise civil. We found out then upon signing a form confirming pickup that these men were actually contracted out, as they were a Bulgarian removals company based in Sofia.
When the van with our stuff DID arrive, it was in another van with another driver, another this time Polish but this time very friendly and spoke English. He explained to us the details he was provided by the 'CEO' and we learned that this company just entirely contracts out their removals, overcharges for them, and we take the hit. When we explained our contract and overweight cargo issue, he seemed surprised as our final cost of £3.5k seemed reasonable, if a little high, for the volume and weight we transported. Obviously us not being removal experts, we chose them initially for the cheapest quote of £1.5k, and ended up paying far more in 'surprise' costs than if we'd taken a more professional and upfront company.
6. december 2021
Uopfordret anmeldelse
Besvarelse fra MoveDay Removals
Hello,
I would like to report a review posted on December 6, 2021, which contains false information and was posted before our company officially started operating. Our company, MoveDay Removals, was established on December 29, 2021, as can be verified on the HMRC website.
The review alleges a negative experience with our services, which could not have occurred as we were not in operation at that time. Please review and remove this misleading and inaccurate review.
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