Had a shocking experience with the previous owners. No customer service and faulty goods. HOWEVER new owners have now taken over and they actively contacted me to resolve the issue. It was prompt and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my so... Se mere
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was o... Se mere
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his elec... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Viewing and Collecton on Appointment Established in 2014 MotoX1 has quickly grown to be one of the largest manufacturers and suppliers of motocross based products ranging from mini 49cc pocket bikes up to 250cc Dirtbikes/Pitbikes/Quad bikes within the UK, our aim is to supply the highest quality off road products at highly competitive prices!
Kontaktoplysninger
Warrington, Storbritannien
- www.motox1-atv.co.uk
4,1
God
174 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Professional
Professional, refunded straight away, fault on the shop side with delivery, set a email saying why
2. oktober 2022
Still waiting!!!!
I did write a good review at first because Adam was so helpful and I’m sad I have had to change it to a 1 star as one of the bikes is faulty needs I contacted Adam on the 2/11/22, he stated he would send out a new wheel which I still have not received and now he is just ignoring any emails or messages that I send him!!
1. september 2022
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for the review, I’m glad to hear you are happy with your order!
Amazing
Adam was amazing couldn't help enough ,, when contacted to say we needed this for our sons birthday he made sure it was here and even contacted us to make sure we had received. Amazing couldn't recommend enough
16. september 2022
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for the review Craig!
Revvi bike Excellent service and communication due…
Excellent service and communication due to a postal strike they kept me informed all the way upon delivery my grandson will be so please with his bike thankyou
12. september 2022
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for your review!
Hi Adam
Hi Adam, Just received the go-kart! Absolutely brilliant! I wish that I was a kid again! Thank you and your team for all their hard work and putting up with my correspondence! What a very well made and strong vehicle it is! All that’s left to do now is to get my grandchildren over and get them on it! (before I start on the laxative’s and try to loose weight and get on it myself!) Thank you all ever so much!
8. september 2022
Uopfordret anmeldelse
Great service
Great service, our sons electric bike arrived within 2 days of ordering it! Really good communication from the seller aswell as a great price for the product.
Would definitely use again.
Thankyou very much 😊
8. september 2022
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for the review Sammie!
Customer service review
Unfortunately I never received my item as they sold out quicker than the website could update. The company has been great tho ,refunded straight away and even went as far as trying to source one from another company aswell as offering a discount on a future purchase. Cant realy ask for anything more.
25. august 2022
Absolute star
Sorted my order out for my little boys birthday and did everything he could to get it here for the day.. HE DID haha absolute legend .. thanks again
26. august 2022
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
No problem at all Adam, hope he has a great birthday! Thanks for the review
Adam
MotoX1
Great communication
Great communication, I had a query with my order but they got back to be Fairly quick and answered my question. Overall very happy with my order.
26. august 2022
Uopfordret anmeldelse
Besvarelse fra MotoX1 Motocross ATV
Thanks very much for the review Natalie :)
Besvarelse fra MotoX1 Motocross ATV
Hi Marek, we’re sorry to hear about your review. After looking into this further it appears this order was flagged as a high risk via our partners fraud protection due to the following reasons:
•Billing address not matching the delivery address.
•The order was placed in Spain with the delivery address referenced within the UK
I’m aware the team have since been in contact with yourself regarding this issue and have refunded the full amount to the card holder.
If you would like to re order please ensure that the delivery address and billing addresses match.
Our sincerest apologies for any inconvenience caused here and if you could please consider amending your review it would be greatly appreciated
The product has been placed on a reserve against your name for the time being
Kindest regards
MotoX1
Got my daughter a pink quad for her…
Got my daughter a pink quad for her birthday she loves it (really good quality) we are over the moon fantastic company after sales is amazing if your looking for a quad this is definitely the place to go highly recommended x
23. juni 2022
Uopfordret anmeldelse
Pit bike 🏍
The second bike I have purchased the rfx190 xl freeride, The first being the rfz110 semi auto. Good quality affordable bikes , after riding expensive mx bike for years and now given them up I’m gonna give this full size pit bike a trail. Very helpful staff on the other end of email!
20. juni 2022
Great experience
My experience with MotoX1 Motocross ATV was faultless. Adam was extremely helpful, I had a query and he responded very quickly and went out of his way to help. He contacted me next day like he said he would to make sure the issue was resolved, which it was. The item is also great and as described. I would most definitely recommend in all cases and would buy from them again.
18. juni 2022
Uopfordret anmeldelse
110cc
Excellent service from start to finish, super fast delivery received today delivery company was excellent, the seller kept Me informed every step of the way, my son is super happy with it very easy to put together, will definitely be using again in the future thank you so much
10. juni 2022
Uopfordret anmeldelse
Can't complain one bit about these…
Can't complain one bit about these replied to every email fast and delivery was on time will definitely order again thank you
9. juni 2022
Uopfordret anmeldelse
2nd time bought a bike from them and if…
2nd time bought a bike from them and if any problem it’s sorted asap . Again very happy and will be useing again in the future
6. juni 2022
It was a great deal done in no time..
It was a great deal done in no time... respect.. Phil 41
20. maj 2022
ORDERED THE BIKE CAME DELIVERED WITHIN…
ORDERED THE BIKE CAME DELIVERED WITHIN 4 DAYS CAME WELL PACKED AND ON A CRATE GREAT COMMUNICATION WITH THE SELLER AND AS FOR THE BIKE ITSELF RFZ 110 SEMI AUTO GREAT VALUE FOR THE MONEY MY YOUNG LAD WHOS 9 YEARS OLD IS OVER THE MOON WITH IT AND AS FOR ORDERING ANOTHER BIKE FROM THIS COMPANY I WOULD NOT HESITATE TO DO SO MANY THANKS
3. maj 2022
Joke
Guy is trying to remove bad reviews answering to them months later or asking for order number as a reply to review also months later. The catch is if you don't reply in 3 days the review will go offline !!!
Here's mine order number from year ago you fraudster,
=3381
You still owe me £299 for faulty quad bike
2. maj 2022
Uopfordret anmeldelse
Wow what great service all my queries…
Wow what great service all my queries when considering the purchase of the bike were answered promptly. Then once the payment was made the bike was delivered super fast and my little girl loves it. I wish more companies would operate this efficiently. Well done guys 👍👍
2. maj 2022
Uopfordret anmeldelse
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