I collected my BMW 330e M Sport today after having the front bumper repaired and painted, and I’m extremely satisfied with the results. The paintwork is perfect, and the colour match is spot on! M... Se mere
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Se, hvad kunderne siger
I took my Subaru to Motofix in Oxford to repair a severe scratch on two doors resulting from my too close encounter with an invisible wall. I accepted their fair quote, they took the car in 2 weeks la... Se mere
To start with everyone was very accommodating in as much as my wife needed the vehicle to ferry the hounds to and fro to vets. All the staff couldn't do enough to assist and we were kept up to date wi... Se mere
Virksomheden har svaret
After having an argument with a pillar, naturally my beautiful Porsche Mecan came off worse - I sought the help of Motofix who have helped in the past, and I wasn’t disappointed. Motofix Aldershot pu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 1997, Motofix Group is an independent, award-winning accident repair and vehicle bodyshop network with nine centres across the South of England. We work with leading insurers and motorists to deliver safe, high-quality car body repairs and crash repairs to exact manufacturer standards. Motofix holds approvals from 10 automotive manufacturer groups representing 20 individual brands, and every site is BSI 10125 Kitemark accredited for vehicle damage repair. Our centres are equipped to carry out structural repairs, aluminium repairs, ADAS calibration, and Hybrid and Electric Vehicle repairs, supported by continued investment in advanced repair technology and world-class technician training. Whether managing an insurance claim or arranging a private vehicle repair, our focus is simple: to make the process as smooth and stress-free as possible through expert workmanship, clear communication, and genuine customer care at every stage.
Kontaktoplysninger
1 Albany Court, GU16 7QR, Camberley, Storbritannien
- 0344 2452222
- info@motofix-arc.co.uk
- www.motofix-arc.co.uk
4,6
Fremragende
372 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Motofix Group
Thank you for your recommendation! We really appreciate your support and kind words.
Warm wishes - Carla Farrell, Motofix.
You had the car for over a month
You had the car for over a month. We took endless photographs before it came to you. It was due back on 6th January. We had texts every week saying the parts were delayed until this last week when we had daily messages or calls, we eventually got the car back on the 22nd! The final straw was that it couldn’t be returned despite the work being completed because it needed valeting. The inside of the vehicle was not valeted at all. You kept it whole day for this! Not impressed with Motofix in any way. and I am sorry to have to write this review. I also think yet another text saying “ give us a 5 star review” without even asking us if we were happy is very off hand and presumptuous.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for taking the time to provide detailed feedback. We value our customers’ opinions and would like to thank you for bringing this to our attention. Your honesty is greatly appreciated, and while we regret that your experience fell short this time, we hope to have the opportunity to provide a service that better reflects the high standards we aim for.
Yours sincerely - Carla Farrell, Customer service Manager, Motofix.
Very helpful and friendly with…
Very helpful and friendly with excellent communication . I had a car hit while it was parked and I had insurance claim through third party, they recommended the best way to sort it out and it worked out perfectly for me. Repair quality was excellent. Couldn’t recommend enough. Would definitely used them if I needed a private job done
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for your kind words. We’re glad we could make the claims process straightforward and provide guidance that worked out well for you. It’s wonderful to hear you were happy with the communication, friendliness, and quality of the repairs. We really appreciate your recommendation and look forward to helping you again if needed. Kind regards, Carla Farrell, Motofix.
Returned as new
My car was picked up and returned to my home address following a hit and run. New rear o/s panel, rear bumper & exhaust needed. I was kept upto date by text regarding the repairs. The car returned as good as new with a very good paint colour match.
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for leaving such a positive review Andrew. We’re pleased we could make things easier for you with home collection and delivery, and that our updates kept you informed along the way. It’s great to know you were happy with the standard of the repairs and the paint finish. We really appreciate you taking the time to share your experience. Kind regards, Carla Farrell, Motofix.
Fantastic service
Fantastic service, really prompt , picked the car up the day after the accident. Really good attention to detail. They genuinely seemed like they cared about my car accident. The car was returned in tip top condition, returned by their driver who was very polite. I would highly recommend this company.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for sharing your experience with us Angela. We’re delighted that everything from the quick collection to the final handover met your expectations. Knowing that our team’s care, attention to detail, and customer service stood out really means a lot. We appreciate your recommendation and are glad we could get your car back to you in excellent condition. Kind regards, Carla Farrell.
Exemplary Customer Service
I recently had my car repaired at Motofix in Exeter. I was impressed from the outset with the friendly professionalism of all the staff and the exceptional customer care.
The team kept me updated regarding the progress of the repairs at every stage.
The quality of the repair is excellent.It’s so reassuring too to know the work carries a Lifetime Guarantee.
This was definitely a Five Star experience and a company that takes pride in providing a quality service from start to finish.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for taking the time to leave such a detailed and thoughtful review nICK. We’re delighted to hear that the team at Motofix Exeter made a positive impression from the outset and kept you informed throughout the repair process. t’s great to know you’re pleased with the quality of the repair, your five-star feedback means a great deal to us, and we truly appreciate your kind words about our service from start to finish. Best Wishes, Carla Farrell, Motofix.
Excellent and very speedy service…
Excellent and very speedy service despite the accident occurring pre-Xmas week. Great communication and customer service too!
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for the great feedback! We’re really pleased we could provide a fast turnaround, especially during the busy pre-Christmas period. It’s lovely to hear that our communication and customer service met your expectations. We truly appreciate your support and kind words. Kind regards, Carla Farrell, Motofix.
After having an argument with a pillar
After having an argument with a pillar, naturally my beautiful Porsche Mecan came off worse - I sought the help of Motofix who have helped in the past, and I wasn’t disappointed. Motofix Aldershot put my vehicle back together as though nothing had happened 😁. It came back gleaming too, obviously had a good clean! The reception team were extremely polite and courteous booking in the vehicle to suit my needs. Thank you to all the staff if I could would give you ten stars I would 👏.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you so much for such a fantastic review Ian! We’re glad Motofix Aldershot could help your Porsche Macan recover from its disagreement with the pillar 😁. It’s great to hear the car came back looking as good as new and that our reception team were able to make the process smooth and convenient for you. Your kind words mean a lot to the whole team—ten stars very much appreciated! Best wishes, Carla Farrell, Customer Service Manager, Motofix.
Great communication
Great communication. Realistic deadlines. Highly professional standard of work and delivery
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for the kind words, Keith! We appreciate you taking the time to leave such thoughtful feedback. Kind Regards, Carla Farrell, Motofix.
Great service and work.
18. december 2025
Uopfordret anmeldelse
Excellent service kept me informed great Service from…
Excellent service kept me informed from start to completion
17. december 2025
Uopfordret anmeldelse
Motofix did a fantastic job on…
Motofix did a fantastic job on repairing my car. They fitted in with plans I had to arrange the best time to do it also.
I am very pleased with the whole process and would recommend them to others.
12. december 2025
Uopfordret anmeldelse
Very professional job in repairing my…
Very professional job in repairing my car after being hit broadside.
Quality of finishing and follow up superb 👌
13. december 2025
Uopfordret anmeldelse
Top company
I got into my car one day to find the whole inside of it wet! I discovered the windscreen on the top passenger side was leaking, water dripping all over my head when I was driving, didn't know what to do and the rain was getting worse, I called my insurers who put me in touch with Motofix Cirencester, from the first call from Nicola they looked after everything! I had a courtesy car which was automatic as I was used to driving an automatic. Angelo was great, he even valeted my car before handing it back. Michael was very informative through the whole process, calling me and keeping me up to date on timeline and Ed did the final handover. I can't praise these guys enough, I have my car back with no leaks and a lift time gaurantee on the work. HIGHLY recommend Motofix Cirencester, thank you all so much Nicola, Aneglo, Micheal & Ed.
26. november 2025
Uopfordret anmeldelse
Great Service and Work done
10. december 2025
Uopfordret anmeldelse
So happy with my car looks like new…
So happy with my car looks like new again!! Amazing customer service would definitely recommend them.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you so much for your fantastic review! We’re thrilled to hear you’re happy with your car and that it looks like new again. Our team really appreciates your kind words about the customer service.
Thank you for recommending us. Best wishes, Carla Farrell, Motofix.
Excellent service from start to finish.
Excellent service from start to finish.
Efficient and polite customer service, I was informed with every step. Im very happy with the quality of work provided. Thank you
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you so much for your wonderful feedback, Kirsty. We’re delighted to hear that you received excellent service from start to finish and that you were kept informed throughout the process.
It’s great to know you’re happy with the quality of the work—your satisfaction means a lot to our team. Thank you again for taking the time to share your experience. Kind regards, Carla Farrell, Motofix.
Poor repair job
I took the car to this garage following an accident. I have had to spend £400 fixing an issue that they did not check at the time. They are refusing to acknowledge it was their mistake. A visual check is not the same as a pressure test. Poor quality repair, avoid at all costs.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Dear Gavin, we value our customers opinions and would like to thank you for bringing this to our attention. Yours sincerely, Carla Farrell, Customer Service Manager, Motofix.
Excellent repair work
Motofix Aldershot kept me informed every step of the way during the repair of my car. Each person I spoke to was polite and efficient. The work carried out was excellent and I would highly recommend Motofix.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Hi Amanda, Thank you for your kind review! We’re delighted to hear you felt well-informed throughout the repair and that our team’s service and workmanship impressed you. We truly appreciate your recommendation! All the best, Carla Farrell, Motofix.
Excellent service from start to finish.
Excellent service from start to finish.
Efficient and polite customer service.
Quality of work was outstanding.
Highly recommend
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Motofix Group
Thank you for your wonderful review, Linda. We’re glad you had an excellent experience and loved the quality of our work. We appreciate your recommendation! Best wishes, Carla Farrell, Customer Service Manager, Motofix.
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