I was told my order would take 2 to 3 days for delivery. That moved to 6 days. The bike tyre was sent from a supplier in Germany to a DPD depot in Germany. Where it remained for 19 days. Before, for a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a tyre supposedly from a uk company so expecting a fairly quick delivery. Eventually got a tracking number but showed the item was in Germany. A week later still no update on the tracking inf... Se mere
I really wish that I had read the reviews before placing my order. The company lacks transparency completely, and I am not sure how they could operate under these terms all the way from Germany. T... Se mere
This company takes an order for your tyre, but they seem to have no "influence" or control over the "warehouse" which they claim has it in stock or actually getting it delivered. I have been waiting 6... Se mere
Virksomhedsoplysninger
Om moto-tyres.co.uk
Skrevet af virksomheden
Moto-tyres.co.uk is not only your personal online specialist for motorcycle tires of all brands, sizes, and price segments but also offers a wide range of inner tubes, rim tapes, and mousse. We also accommodate special requests such as express shipping or a current DOT – all at a great price.
Speed is key at Moto-tyres.co.uk: from the web straight to the road! Even during peak seasons in spring and autumn, we ensure fast delivery thanks to our extensive stock of tires.
Our selection covers an unparalleled range in the following categories:
- Supersport street tires,
- Racing motorcycle tires,
- Touring sport diagonal tires, Touring sport radial tires,
- For choppers and cruisers
- Enduro and Motocross tires,
- Scooter and moped tires as well as Quad/ATV tires,
- as well as inner tubes and rim tapes.
Moto-tyres.co.uk is a service of Deltitrade Ltd, which operates online tire shops in more than 40 countries and has been established in the market for over 25 years.
Our online shop is TÜV-certified and offers a secure shopping experience with multiple payment options.
Even after your purchase, you can benefit from our excellent service thanks to our extensive network of mounting partners.
You can choose to have your new tires shipped directly to your mounting specialist during the ordering process.
Our customer reviews speak for themselves: high satisfaction with our service, fast delivery, and the quality of our products.
Kontaktoplysninger
Eden House, Two Rivers Business Park, Station Lane, OX28 4BL, Witney, Oxon, Storbritannien
- 03308186179
- moto-tyres@delti.com
- www.moto-tyres.co.uk
1,5
Dårlig
807 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really happy with the tyre and service…
Really happy with the tyre and service arrived on time will definitely use this company in the future.
29. september 2022
Good Service
Smooth, simple transaction.
Tyre was ordered, email confirmation sent, delivery update followed a few days later.
Tyre turned up a week after that.
No issues at all.
I wasn’t expecting a next day delivery service, so more than happy with my experience.
4. august 2022
I couldn't find a better online price…
I couldn't find a better online price at the time than through moto-tyres. Delivery took over a week as the tyre was being shipped from Germany - something I wasn't aware of at the time of order - but once in the hands of DPD the last leg of the journey was trackable. If speed of delivery isn't a concern then moto-tyres is definitely worth considering.
12. juli 2022
Excellent service
Excellent service. Ordered on Monday - arrived on Tuesday!
Prices are amazing - third order and would definitely by from moto-tyre again!
28. juni 2022
Uopfordret anmeldelse
Called out the blue looking for tyres…
Called out the blue looking for tyres to be delivered.
I couldn't get these tyres anywhere else as a set.
Last thing on a Bank Holiday & Chris was really helpful & managed to get my tyres onto the courier van & delivered to my door.
Excellent service, just really nice guy.
I'll definitely be a returning customer!
Thanks,
Liam.
6. juni 2022
Uopfordret anmeldelse
Took them two months to deliver both…
Took them two months to deliver both the tires I ordered. One came straight away, the other took months to arrive and they had to change the tire I ordered because they didn’t have it in stock. Even though it let me purchase it on their website and they gladly took my money. Chased them up for weeks left in limbo. With some of the worse customer service I’ve ever had. Plain dangerous too as it was winter and tires I had on my bike at the time where made in 2001. I ordered 2 metzlers and ended up the rear one being a heaundi weeks later which was actually cheaper then the one I originally ordered. Chase to chase them up to refund the difference and in the end they only gave me 5% the original price after making me wait weeks to get my tires changed in the depths of winter riding and commuting. Will never use moto-tyres ever again. Wish I could give it a big fat zero as I spent more time chasing them up then I did using the tires. Sold the bike in the new year of 2022.
4. juni 2022
Uopfordret anmeldelse
Besvarelse fra moto-tyres.co.uk
Dear Mr Man,
Thank you for your review.
We are very sorry to hear you have reason to complain about the quality of our service. For further assistance, please send us your order RD number.
Thank you.
Your mytyres.co.uk Team
As per order
Ordered tyre and was kept informed along the way. Delivered by DPD which are without doubt the best, managed to inform driver to deliver to a specified neighbour 30 minutes before delivery.
30. maj 2022
Besvarelse fra moto-tyres.co.uk
Dear Mr Black,
Thank you for youe review.
We are glad to hear that you are satisfied with our products and the service provided by our company.
Looking forward to doing business with you again in the future.
Your Mytyres.co.uk Team.
Great shopping experience ,great price…
Great shopping experience ,great price only downside delivery a little slow
18. maj 2022
Be prepared to wait for your tyres.
Contrary to what the name suggests, this is not a UK based company. Several attempts to pay using PayPal failed leaving only a long, protracted process to pay by card. Only then do you find out the delivery date is 2 weeks away, but don't expect to receive them on that day. Apparently mine have not yet been released by customs (the first I knew they were coming from abroad!) with no suggestion of when I can expect them to arrive.
Their prices are cheap but be wary.
13. maj 2022
Uopfordret anmeldelse
Besvarelse fra moto-tyres.co.uk
Dear Mr Hinchliffe,
Thank you for your review.
We would like to inform you that if you check the "Delivery and payment options" on our webpage, there is written that the normal delivery time for an existing order is 5 to 8 working days.
As we checked your orders estimated delivery date was planned for 16.05.2022 (an email regarding an estimated delivery date was sent to you on 6.05.2022) but according to the DPD tracking tyres were delivered on 15.05.2022.
Your mytyres.co.uk team.
Just as described
11. april 2022
Outstanding customer service & product range
Easy to use website, excellent range of product. But most importantly, absolutely outstanding customer service. I don't remember last time I was so impressed by company efficiency & services. Thank you from the bottom of my heart for sorting out my own error in the most impressive, fast & efficient way. I could not be more satisfied.
10:10 recommendation to anyone who wants to be treated like a valued customer.
6. april 2022
The reason I only give 3 stars
The reason I only give 3 stars, is it takes around 3 weeks from order to delivery.
I have used moto-tyres.co.uk twice now, they are one of the most competitive companies I have found. But the tyres come from Germany, which I wasn`t aware of (the first time) until my order was placed, tyres get held up at customs (Brexit?), so not moto-tyres fault.
So as long as you are not in a hurry, I can recommend moto-tyres.co.uk.
22. marts 2022
Besvarelse fra moto-tyres.co.uk
Dear Mr Graham,
Thank you for your review.
We are truly sorry for the inconveniences you experienced regarding the delay because of Brexit.
We hope the tyres meet your expectations and look further to your next order.
Your Mytyres.co.uk
21 days so far,being told a pack of…
21 days so far..
Not a service I would use again if I was in a hurry..
17. marts 2022
Uopfordret anmeldelse
Besvarelse fra moto-tyres.co.uk
Dear Mr West,
Thank you for your review.
We would like to inform you that we are truly sorry for the inconvenience caused because of Brexit.
We are trying our best to deliver tyres within the scheduled timeframe.
Your Mytyres.co.uk Team.
Useless
Not UK stock, expect 3 week minimum wait if you get tyre at all.
No communication , terrible.
16. marts 2022
Besvarelse fra moto-tyres.co.uk
Dear Customer,
Thank you for your review.
We would like to inform you that indeed there are delays caused by customs, up to 2 weeks in some extreme cases, the delivery company has assured us they are sending the goods out from their customs checks as soon as they're able to.
We apologize for the inconveniences caused.
Your mytyres.co.uk team
ordered tyre,paid for it,not arrived,no…
ordered tyre,paid for it,not arrived,no communication,will not use again.
I will now pursue to get refund.
15. marts 2022
Besvarelse fra moto-tyres.co.uk
Dear Mr Green,
Thank you for your review.
We would like to inform you that indeed there are delays caused by customs, up to 2 weeks in some extreme cases, the delivery company has assured us they are sending the goods out from their customs checks as soon as they're able to. Should you wish to cancel your order, please call us on 0808 1891233, contact us on chat or by e-mail (mytyres@delti.com).
We are truly sorry for the delay.
Your mytyres.co.uk team
Tyre, where are you?
Currently still waitng on a tyre ordered 15 days ago which tracking shows hasn't even been picked up by courier yet (estimated delivery should have been a week ago). Emailed office to query this three days ago and had no reply, not impressed.
15. marts 2022
Besvarelse fra moto-tyres.co.uk
Dear Mr Martin,
Thank you for your review.
We would like to inform you that indeed there are delays caused by customs, up to 2 weeks in some extreme cases, the delivery company has assured us they are sending the goods out from their customs checks as soon as they're able to.
The parcel will be traceable only after release from customs clearance.
Thank you for your understanding.
Your mytyres.co.uk Team
I am still not received my tires for my…
I am still not received my tires for my bike and I am not happy about it 7 days late enz a wooden recommended on the future serwis
15. marts 2022
Besvarelse fra moto-tyres.co.uk
Dear Mr Dlugolecki,
Thank you for your review.
We would like to inform you that indeed there are delays caused by customs, up to 2 weeks in some extreme cases, the delivery company has assured us they are sending the goods out from their customs checks as soon as they're able to.
We apologize for the inconveniences caused.
Your mytyres.co.uk team
Great price and rapid delivery
10. marts 2022
Excellent service and price
Excellent service and price - very good communication throughout.
7. marts 2022
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