Having read all the negative reviews I couldn’t believe people’s reaction to claims. I have just taken out my second MotorEasy policy. Initially I was turned down because of the cars... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... Se mere
Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... Se mere
I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Motor Angel
Skrevet af virksomheden
NEW BUSINESS FOR APPROVED WORKSHOPS
10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:
- Bookings
- Quotes
- Jobsheets
- Invoices
- Customer CRM
- Digital service history
TRADING PLATFORM FOR AUTOMOTIVE FLEETS
Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:
- Servicing
- MOT tests
- Diangosis
- Repairs
Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals.
Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency.
Kontaktoplysninger
Storbritannien
- admin@motorangel.co.uk
- www.motangel.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Honest fast and efficient respectful …
Honest fast and efficient respectful service at all times.
You promised my car will be repaired …
You promised my car will be repaired some day. This not happened and i was waiting 4 days
It took 7 days to book my car in after …
It took 7 days to book my car in after I was told it would take 4, I had email confirmation of the date and then two days later I had another email with a changed booking date, no verbal confirmation. Booked into a non specialist garage. One fault was found, an electrical fault. I was told this part wasn't covered even though I have gold cover where electric are covered. So now the car is stuck in a non specialist garage not of my choice, not working and with no second opinion.
This issue has now been resolved so I have upgraded the rating to 3 stars.
Very quick and efficient
Very quick and efficient. Only slight issue is you can't get hold of anyone on a Sunday.
Rubbish! Shocking service.
Turned out to be useless in the end, a complete waste of money, parts that were apparently covered under warranty weren't..so a car bought and after 3 months un-useable, with a £5k repair bill I cant afford.
To be specific, the mechatronic began to fail. Then, the small washer connecting the driveshafts bolts went through the gearbox casing...so I'm left with a goosed auto with a hole in the gearbox.
The clutch was changed not long before I bought it, and they kept having me ring that company, but they aren't anything to do with me!!!
I have all the paperwork from the warranty and from the sale of the car, and the garages diagnosis. A friend who is a solicitor has been through everything and agrees they didn't cover the items as promised, so I will go down this route now. Shocking.
Motor angel - waste of money, typical warranty company that at the sniff of an expensive claim, they teflon shoulder to the next person and run a mile.
Car Serviced
Excellent service from start to finish from motoreasy
First time using this company.
Very efficient, car collected and delivered back the same day I was also kept well informed by email and phone.
Amazing company made the whole process totally stress free!
I would highly recommend.
The product seems comprehensive I guess …
The product seems comprehensive I guess it's only when I need to use it I will find out how comprehensive
I had a few concerns that were dealt with by Dane who listened to my concerns and dealt with them
From my experience of dealing with many …
From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it quickly, no fuss or constant telephone calls, got the fault on my car fixed within two days. really exceptional levels of service.
Excellent advisor/manager dane helpd a …
Excellent advisor/manager dane helpd a great deal and handeled my repair swiftly really happy
Very helpful so far
Raj was very helpful when he sold me the extended warranty and Dane, the nice South African was very helpful and efficient.
Professional service- recommended
Professional service, well organised, quick and hussle free. Adam from customer service I was dealing with over the phone was very friendly and helpful, patient enough to explain full process of repair to me (woman knowing nothing about cars). In general positive feeling with the service and with the company.
Very professional
Very professional, personal experience! Top notch customer service. Will be recommending to everyone I know!
Dane looks after his customers and is a …
Dane looks after his customers and is a credit to the organisation.
Initial contact with Vanessa to arrange …
Initial contact with Vanessa to arrange the warranty. ... excellent.
Contact with Dane Walters regarding health check booking and contact afterwards pursuing documentation. .... excellent service again! !!!!!
Easy to arrange repairs
Easy to arrange repairs, however, garage I was sent to was impossible to reach via public transport, luckily my step-dad was around to help.
Dane was extremely personal and …
Dane was extremely personal and supportive during and following our discussion. He had followed up on my query and updated me with a quick turn around. I'm pleasantly surprised with the level of customer service received today as I was anticipating an ongoing battle. Thanks, Dane!
I received a professional and efficient …
I received a professional and efficient service
Adam very helpful.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








