Morphy Richards UK Anmeldelser 3.592

An Excellent, Professional, Dilligent & Efficient Service & Experience.

I was sceptical about the humidity in my kitchen causing damp mould on the ceiling but since I purchased this dehumidifier I’ve noticed the difference. It works so well. I’d definitely recommend it.

I recently purchased a slow cooker from Morphy Richards via their website and I have to say it was an extremely successful purchase. I am extremely impressed with my new slow cooker and also with the Morphy Richards company. As when I purchased my slow cooker I paid the full price of almost £50 however I then discovered that had I waited a few more days I would’ve been able to buy it for a much cheaper price as they’d got a discount available due to Black Friday etc. So I emailed them and said had I known about the discount I’d have waited to buy it. I explained that I was on an extremely tight budget and was in receipt of Universal Credit and that the discounted price would’ve helped me a lot. I wasn’t expecting anything but just wanted to make them aware of how much it would’ve helped me. However the next day I received a reply from them stating how my email had resonated with them and offering me the discounted price and as I was paying for the slow cooker in three instalments, I was able to reduce the payments due to their generous offer of the discounted price. I emailed them back to say thank you very much and also tell them how much my new slow cooker was helping me with my cooking and also saving energy, then received another email from them saying how much my email had touched then and that they were extremely happy that they’d made my life a bit easier. So the upshot is that I’d highly recommend Morphy Richards as a company because not only are their products of an extremely high quality, they’ve proved themselves to be a compassionate and caring company who deserve to be praised for their kindness and understanding. Also they’re a British company and that’s so important these days, as I firmly believe that we should all be trying to buy British brands.

I lost my instruction and recipe book for morphy Richard’s compact soup maker and I’m 80 and don’t find it easy to search the internet so when I asked them to help Harry did just that and sorted it for me

Excellent customer service , my query was answered very politely and quickly. The electric blanket is soo cosy ,with many options for the level of heat , easy to fit with a stretch band to secure the blanket to the bed. Delivery was quick and the price excellent . I thoroughly recommend Morphy Richards.

Bought a New toaster for Christmas, but after 2 weeks the button graphics are disappearing.

Nice toaster, but disappointing on the quality and apparently it comes under usual wear and tear 🙄

Kettle warranty. Excellent customer service from Morphy Richards. Polite and efficient staff member gave clear instructions on the information required to make a claim. Also prompt excellent service from their courier DPD.

Just bought a new microwave, wanted a simple turn on timer and start but noooohad to just press ten buttons beep beep beep and nothing. Got it down to three buttons then same thing then two buttons. Then back to ten buttons. Never the same twice. Down the garden by the cord, scrap metal the lot of them.

Purchased the Morphy Richards Total Control Hand Blender Set . The delivery of the item was very quick , but we were disappointed to find one of the accessories supplied with the blender damaged . The item was well packed so not sure how the item was broken. We contacted Morphy Richards customer service department to report our disappointment with the delivery .
We received a reply to our email very quickly to acknowledge receipt and that they would get back within 24 hrs.
Shortly after receiving their email , Jessica ( Morphy Richards contact ) emailed back apologising and said a replacement item was bring dispatched that day . I am pleased to confirm that next day I received the replacement.
Now that’s what I call customer service , quick courteous response and resolution to my query
I feel confident in dealing with Morphy Richards in future that if there should be any queries they will address it promptly and efficiently.
Thanks Jessica

My soup maker stopped working after 3 months, which was purchased directly from Morphy Richards. Their customer service was great and replaced it, after initial trouble shooting didn’t work.

Shame that the instruction manual was missing but very happy with the prompt response.
Great customer service is about how you react to an issue. Really happy that tyhis was sorted so quickly. Well done.

Great customer service, great product and price. Would definitely use again.
Many thanks for all your help and support Sam.

Excellent customer service, I ordered a kettle & when I received it I snapped the filter 😳 contacted Morphy Richards customer service and within 24 hours it was all sorted and a replacement part is on its way. Keep up the good work 👏👏

It was great experience with Morphy Richard as my delivery was sent back and I contacted Morphy Richard they dealt with the situation propyl and replace my order back to me to be delivered in next few days and I have received my order and I'm a happy customer and I would happily recommend to be a Richard Morphy customer thank you.

I was very happy with my stream generating iron but it developed a fault. Thankfully, it was still in its guarantee and Morphy Richards were quick to replace it when terrible shooting didn't work.

We recently had reason too contact Customer Service , Harry dealt with our issue , and are now awaiting a replacement item , thanks very much Harry .

Excellent customer service.
Had a fault with an item I purchased.
Jessica who dealt with the problem was extremely efficient.
Very polite conversation and solved our problem with no issues at all.

I contacted Customer services about an existing item I had purchased and was under warranty.
Jessica was extremely helpful from start to finish, keeping me updated with e mails about my replacement.
I would highly recommend

I have always had bad luck with vacuums over the years. Even an expensive vacuum let me down. So today I managed to find my dream vacuum in a local store. It was half price and not too expensive to begin with in my opinion. The bagless corded vacuum is easy to use and the suction is amazing. My carpets have never been so clean. Emptying is fine as I make sure limited dust escapes and I empty by an open window. Great buy and at last I have a vacuum that suits my needs perfectly.

I found the customer service contact form really easy to use. Jessica replied quickly to my issue and it was dealt with efficiently. I would certainly recommend the Morphy Richard’s after care and I will be buying more of the products. Thank you Jessica for being so helpful.