I contacted Morphy Richards customer support with a complex query, At first I only got an AI response which didn't help, but when I asked if I could actually be put in contact with a real person, a re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I contacted the Customer Support Team falling the failure of my steam iron. The support provided was quick and efficient. The information I was asked to provide was straight forward to support my clai... Se mere
It’s very bad company.i give it a negative rating… because I bought a morphy Richard steam iron in nov.2025… I used but in 3 months it has stop working …. But company give a warranty for 2 years…..I c... Se mere
Just great, Jack on Customer Service was so helpful and guided us with checking our appliance re de-scale, unfortunately product was faulty and he arranged a replacement so quickly. He was just great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
When Morphy met Richards. In 1936 Donal Morphy met Charles Richards. Engineer met salesman. Technology met human. Function met form. And with that, they set out to make our lives easier and our homes happier. Morphy and Richards have always represented the best of British design and that particularly British tradition of bringing different worlds and ideas together. Reliability and refinement, craftsmanship and quirk; that's the legacy we're continuing today - building pioneering products that simply make things better. Sustainability isn't a new engineering problem. Just create things that people need - make it once and make it last. Because when things are made properly, you need fewer repairs and fewer replacements. We're bringing sustainable innovation to everyone. From irons, kettles, toasters and coffee makers to vacuum cleaners, irons, steamers, breadmakers and slow cookers Morphy Richards constantly aim to provide products that make everyday tasks easier.
Kontaktoplysninger
, , , Storbritannien
- hello@morphyrichards.co.uk
- www.morphyrichards.com
4,3
Fremragende
4 t anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No steam from iron.
After just seventeen months, my iron, stopped giving out steam. I had registered it online when purchased, so therefore had a 3 year warranty. Once I had filled the online form in , I was helped by Jessica who advised me to try different things to solve the problem. However after a week, still had the same issue. Today Jessica informed me that I would be receiving a new replacement and how to discard my broken iron. I am obviously really happy with the outcome and how Jessica dealt with the situation. I have purchased Morphy Richards for many years and because of the outcome, will continue to.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for sharing your experience 😀 We’re sorry to hear about the issue with your iron, but we’re really pleased that Jessica was able to support you through the troubleshooting process and arrange a replacement under your warranty. It’s great to know you’re happy with the outcome and that we’ve been able to maintain your trust after many years of choosing Morphy Richards. Thanks again for taking the time to leave such detailed feedback 😊.
Outstanding customer service and very…
Outstanding customer service and very prompt and professional response to a delivery issue I had with EVRI.
Totally satisfied with the outcome and would definitely buy again.
Very pleased with the quality of our Micro Toastie which is great value, simple to use and clean. Would highly recommend
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your fantastic review 🤩. We’re really pleased to hear our customer service team were able to resolve the delivery issue quickly and professionally, and that you’re happy with the outcome. It’s great to know you’re enjoying your Micro Toastie too 😀 Thanks again for your recommendation and for Morphy Richards 😊
Easy to navigate
The website was easy to navigate. The product bought was an iron and delivery was efficient
14. august 2025
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩 We’re glad to hear you found the website easy to use and that your iron arrived efficiently. It’s great to know everything went smoothly from ordering to delivery. Thanks again for choosing Morphy Richards and taking the time to share your experience 😊
Murphy Richard’s C S Team
Murphy Richard’s C S Team, in particular, Alex were very understanding and very helpful regarding my return request of an electrical item.
Consideration was afforded to my return request reason, and responded very quickly with return request confirmation. All relevant information and labels sent via email, and I was able to expedite a return.
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for taking the time to share your experience 😊 We’re really pleased to hear that Alex and the team were able to help and that the return process was handled quickly and clearly. Making things straightforward for our customers is important to us, so it’s great to know everything went smoothly. Thanks again for your feedback.
My iron leaks very poor design wish I…
My iron leaks very poor design wish I had chosen an alternative
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
We’re sorry to hear your iron isn’t performing as expected, we understand how frustrating this can be. We’ve requested your email via Trustpilot so we can look into this and offer a solution, but we haven’t received a response yet.
If you could get in touch with us directly, we’d be happy to assist and help resolve the issue.
Souper fun!
My Morphy Richards soup maker made soup-making MORPH fun.
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
We love this — “MORPH fun” made us smile! 😊 We’re really glad you’re enjoying your soup maker and having fun with it too. Thanks for sharing and for choosing Morphy Richards 😊
Inhabe
Poor experience overall. I purchased an iron and encountered a problem that required warranty support. I contacted Morphy Richards on 14/01/2026, bought through the onbuy.com
but so far there has been no response, leaving me stuck with a
As a retailer, iBuy should ensure that customers are supported when products fail — especially when warranty assistance is needed. This lack of support has been frustrating and disappointing.
I would think twice before buying from iBuy again
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
We’re sorry to hear about your experience, but we haven’t received any contact from you regarding this matter. We respond to all customer messages promptly, and it appears this purchase was made through a third-party retailer (OnBuy.com), not directly from Morphy Richards.
We’ve already requested your email via Trustpilot so we can assist you, but we haven’t received a reply. Please get in touch with us directly so we can help resolve your issue.
Had my Morphy Richards for a year now &…
Had my Morphy Richards for a year now & it’s literally one of the best things I’ve ever bought! Works so well with bread, bagels & other! Would 100% recommend it!
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for such a great review 🤩 We’re really pleased to hear that you’ve been enjoying your Morphy Richards product for over a year and that it’s working so well with everything from bread to bagels. Your recommendation means a lot to us. Thanks again for choosing Morphy Richards 😊
The kittle that i bought is great than…
The kittle that i bought is great than I expected.
6. maj 2025
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review and for choosing Morphy Richards 🤩
Awesome productive thanks very useful…
Awesome product. Thanks very useful at home well done to the innovators
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩 We’re really pleased to hear you’re finding the product so useful at home. Thanks again for choosing Morphy Richards 😊
From ordering to delivery
From ordering to delivery, the action was smooth, and only took a couple of days. Excellent service. Well packaged, great item and in use three times a week.
Well done.
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩We’re delighted to hear that your ordering and delivery experience was smooth, and that your new item is already getting plenty of use. Thanks again for choosing Morphy Richards 😊
Very happy with my coffee maker and …
Very happy with my coffee maker and kettle I purchased a few months ago. No problems with them and they certainly are value for money. I like the ease of using them and they are replacements for previous Morphy Richards I have had for 30 yrs .
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩 We’re delighted to hear that you’re enjoying your coffee maker and kettle, and that they’ve lived up to your expectations. It’s wonderful to know you’ve trusted Morphy Richards products for over 30 years, your loyalty means a lot to us. Thanks again for choosing Morphy Richards 😊
Water softener chemicals
My steam generator water softener crystals arrived quickly. Price has doubled from £5 in the last few years but I managed a discount. Shame the bottles leak at the stopper and after a few uses they begin to crack as they are used to fill the steam generator - perhaps get 10 uses before the crystals are fully red.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your feedback. We’re sorry to hear about the issues with the bottles, we understand how frustrating that can be. We’ve received your email via Trustpilot and a member of our team will be in touch with you directly to assist further.
We appreciate you taking the time to share your experience.
A very good food blender
A very good food blender: I like the heavy glass jug - very secure. Easy to wash and generally a good buy.
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩 We’re glad to hear that you’re enjoying your blender, and that the glass jug and easy cleaning are working well for you. It’s great to know it’s been a good buy. Thanks again for choosing Morphy Richards 😊
Ordered Steamer arrived quick Steamer…
Ordered Steamer arrived quick Steamer is working fine. Got a discount so buy when this is available
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩 We’re glad to hear your steamer arrived quickly and is working well. It’s great that you were able to take advantage of the discount too! Thanks for choosing Morphy Richards 😊
No complaints slow cooker fab price and…
No complaints slow cooker fab price and quality live the fact I can sauté on the cooker too
25. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩 We’re thrilled to hear that you’re enjoying your slow cooker and that the sauté feature is proving useful. Thanks again for choosing Morphy Richards 😊
Brilliant service
Brilliant service, superb customer service team, great products.
Cannot recommend enough
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you so much for your kind words 🤩 We’re delighted to hear that you’re happy with both our products and our customer service team. Thanks again for choosing Morphy Richards 😊
Slow cooker seems well built and easy…
Slow cooker seems well built and easy to manoeuvre. Pot cleaning is easy and produces good quality food.
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 😊 We’re glad to hear that you find your slow cooker well-built, easy to use, and easy to clean. It’s great to know it’s helping you produce good quality meals. Thanks again for choosing Morphy Richards.
Helpful and courteous as ever
Great website and telephone enquiry service is always helpful and courteous.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you for your review 🤩 We’re glad to hear your product has been serving you well and that you’re happy with it 😊
Apart from being a reliable company their goods are excellent!
After falling in love with my flashy kettle and toaster I decided to treat myself to a soup maker. I looked closely at the many available and settled again on a Morphy Richards one.
It is so easy, quick to have the most delicious soup which was confirmed by a good friend who bought herself one after a quick lunch at my house. It gave me a chuckle when she told me that she had soup for Christmas breakfast!!
I was very pleased to see that my soup maker scored top marks in Which tests….way ahead of the second. Should I need a replacement appliance I shall definitely go straight to see what Morphy Richards has …..and try not to succumb to the other tempting things on offer.
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Morphy Richards UK
Thank you so much for your wonderful review 🤩 We’re thrilled to hear that you’re enjoying your soup maker, and that it’s been such a hit with your friends too. It’s great to know it’s making homemade soup quick and easy, and we’re glad it’s lived up to your expectations and performed so well in the Which tests.
We really appreciate your continued support of Morphy Richards 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.