Ian was very helpful and friendly. I was intially stressed, however after speaking to him, I was smiling. I really enjoyed our conversation. Well done on excellent customer service Ian :)
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ian was very helpful and friendly. I was intially stressed, however after speaking to him, I was smiling. I really enjoyed our conversation. Well done on excellent customer service Ian :)
Virksomheden har svaret
Thank you Moriarty Law for helping me in this difficult time. I have been caring for my mother after my father passed for nearly 18 months she passed in February and found myself in financial diffi... Se mere
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I can't thank him enough for the outstanding service he provided. From the very beginning, he was kind, patient, professional, and genuinely listened to my situation. Even though some of the issues I... Se mere
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Amman who I spoke with this morning was so helpful and understanding. I hadn't checked my phone as I'd been in hospital. He listened and advised me. My card had been stolen a few weeks ago and I actua... Se mere
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Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Chris was very professional and really helpful and made everything more clearer for me

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Always very helpful and thorough.
Mario was friendly and efficient and resolved my issue quickly.

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Bruce handled all my issues and came to an agreement to pay off my debt...very helpful and spoke clearly 😊

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Luke was absolutely fantastic helping me set up a payment arrangement and offering further advice and helpful links via email i feel a lot better now I have an arrangement in place 😀

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Helpful and was very understanding about my change of circumstances

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I received a letter today and had questions I needed answering. I spoke to Mario on the phone this morning and he explained and helped me understand what I needed to know. Mario was extremely polite and helpful and I felt no pressure to set up a payment that was not affordable for me. He listened to what I could afford and helped me set up a reasonable payment plan. Thank you again.

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I was really anxious to call up but Abdul made me feel less anxious and was able to set a payment plan that suited my finances at this current time. Really appreciate the help!

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Spoke to a lovely adviser today called Abdul. He was very helpful and friendly and managed to resolve all the questions I asked!!

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Abdul was very helpful. Made me feel comfortable and really gave me the best outcome of the call. Great service!

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Solved the issue quickly and efficiently

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Extremely helpful and compassionate staff , Luke helped to put me at ease and work out a affordable plan , very nervous to make the call but he was kind , patient a credit to the company.

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I made a payment plan on the phone with Mario who was helpful, kind and understanding. I noticed that they did not take payment last month and I was panicking only to find out that all my payments were done and paid in full I was not owing anything. I am so happy with this good news all done now I’m free finally yes!!! Thank you Mario for your support.

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Exceptionally polite staff. I had the pleasure of talking to Ian today and he was both helpful and respectful.

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Ian was absolutely helpful. He understood my circumstances and was very fair in helping me deal with my issues. Vary professional with his approach and as far my case was concerned he was willing to go the extra mile to help resolve my issues! I am very grateful and happy to have spoken to him.

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Very professional and put me at ease.
I was confused about the situation but it was sorted very quickly.
Really good service

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⁸After being on hold for 2hrs and 10 mins Arman was Absolutely 💯 fabulous and sorted out a problem I've been trying to solve for nearly a year !
Arman sorted it out in 11 minutes.
Thank you.
10/10

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I spoke to Chris who was very helpful and understanding
He was clear on my options and went through my situation with empathy and care.

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