I received a letter today and had questions I needed answering. I spoke to Mario on the phone this morning and he explained and helped me understand what I needed to know. Mario was extremely polite... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I received a letter today and had questions I needed answering. I spoke to Mario on the phone this morning and he explained and helped me understand what I needed to know. Mario was extremely polite... Se mere
Virksomheden har svaret
Today I was greeted by Chris on the phone.I had explained about my difficulty paying the debt I had let get so far and what I could do to about it. I had stressed out so much about this phone call but... Se mere
Ian was absolutely helpful. He understood my circumstances and was very fair in helping me deal with my issues. Vary professional with his approach and as far my case was concerned he was willing to g... Se mere
Virksomheden har svaret
Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... Se mere
Virksomheden har svaret
Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Storbritannien
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Was worrying about making the call however Az was lovely, patient and understanding of my situation. Problem resolved, Az was amazing, thanks
Abdul was so helpful and polite . He sorted everything for me and without fuss
Fair and friendly agent. Very understanding and we reached a solution quickly.
Today I was helped by Ian (I hope I got his name right) what a lovely human. Thank you for everything amazing customer service and empathy
Today I was greeted by Chris on the phone.I had explained about my difficulty paying the debt I had let get so far and what I could do to about it. I had stressed out so much about this phone call but Chris helped it feel like an absolute breath of fresh air from start to finish. I now have a further 60 days and so much less stress. Thank you for the help it is greatly appreciated.
Called them to inform them that my partner passed away in Feb, as they kept chasing. The agent couldn't have been any less empathetic on the phone. Sorted my query but a bit of personality or a thank you wouldn't have gone a miss, considering it's not my debt or problem to have to sort in the first place!
I spoke with an agent called Luke who was very helpful and polite 5* thank you Luke 😊
Chris was very helpful and understanding thankyou
Mario the agent was really comprehensive and help me to calm down I truly appreciate the help that he provided in this situation,
Thank you very much
Chris was very professional and really helpful and made everything more clearer for me

Besvarelse fra Moriarty Law

Besvarelse fra Moriarty Law
Always very helpful and thorough.
Mario was friendly and efficient and resolved my issue quickly.

Besvarelse fra Moriarty Law
Bruce handled all my issues and came to an agreement to pay off my debt...very helpful and spoke clearly 😊

Besvarelse fra Moriarty Law

Besvarelse fra Moriarty Law
Luke was absolutely fantastic helping me set up a payment arrangement and offering further advice and helpful links via email i feel a lot better now I have an arrangement in place 😀

Besvarelse fra Moriarty Law
Helpful and was very understanding about my change of circumstances

Besvarelse fra Moriarty Law
I received a letter today and had questions I needed answering. I spoke to Mario on the phone this morning and he explained and helped me understand what I needed to know. Mario was extremely polite and helpful and I felt no pressure to set up a payment that was not affordable for me. He listened to what I could afford and helped me set up a reasonable payment plan. Thank you again.

Besvarelse fra Moriarty Law
I was really anxious to call up but Abdul made me feel less anxious and was able to set a payment plan that suited my finances at this current time. Really appreciate the help!

Besvarelse fra Moriarty Law
Spoke to a lovely adviser today called Abdul. He was very helpful and friendly and managed to resolve all the questions I asked!!

Besvarelse fra Moriarty Law
Abdul was very helpful. Made me feel comfortable and really gave me the best outcome of the call. Great service!

Besvarelse fra Moriarty Law
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.