I was very pleased that Montrose Glass came to fit my catflap. I contacted them on Wednesday 29th July. The flap was fitted and in operation by Friday 14th August. This is exactly what i needed a comp... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From 1st call to getting work completed.. this firm is awesome! Gary took call & booked me in & then kept me updated with timings/costs etc. Met Sean &team for assessment meeting ; got costings within... Se mere
Virksomheden har svaret
I used Montrose Glass to fit a double glazed panel with a hole cut into it for a cat flap. Delivery was sooner than expected and fitted by a very pleasant and professional young man called Jason, wh... Se mere
Virksomheden har svaret
Very happy. Very fast reaction to our urgent situation. Very professional job and your colleague was patient, polite, respectful and also tidied up. Fair price too. Would highly recommend.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.
Kontaktoplysninger
Storbritannien
- www.montroseglass.co.uk
4,6
Fremragende
955 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The company came out quickly and they…
The company came out quickly and they did a good job of securing the window. The man who came took care not to damage the frame. He was friendly and helpful. Would not hesitate to recommend the company.
8. oktober 2025
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a great review.
So glad to hear that we was able to help on this occasion.
Thanks again for using Montrose Glass and we will be happy to help if needed again in the future.
Jackie
Customer Care
Amazing Service
Maggie, Gus and Dean are suer helpful and responsive. I called at 4.30pm for an emergency situation, they had someone out within the hour and sorted us right out! Would recommend to anyone, amazing team!
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a great review.
So glad to hear that we was able to help on this occasion.
Such a panic when these things happen, we aim to assist and make the process as simple and as stress free as we can.
Thanks again for using Montrose Glass and we will be happy to help if needed again in the future.
Jackie
Customer Care
Cat flap in french doors
We had a cat flap fitted on our French doors. From start to finish everyone I had contact with was professional and pleasant. Everything went smoothly, and the cats are chuffed.
7. oktober 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers and cats that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Would recommend this company
Would recommend this company, Came out and replaced hinges on window same day .
8. oktober 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and would recommend us to others.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a positive review.
We pride ourselves on the high level of customer service that we are able to provide.
Thanks again.
Jackie
Customer Care
Great service and very quickly sorted
10. oktober 2025
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a positive review.
We pride ourselves on the high level of customer service that we are able to provide.
Thanks again.
Jackie
Customer Care
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a positive review.
We pride ourselves on the high level of customer service that we are able to provide.
Thanks again.
Jackie
Customer Care
Second time I used Montrose Glass
Second time I used Montrose Glass. On both occasions they were professional and helpful, and provided a good service.
8. oktober 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It's always a pleasure to be able to help you.
Thanks again.
Jackie
Customer Care
Excellent communication
Excellent communication, very professional job, really friendly service
3. oktober 2025
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a positive review.
We pride ourselves on the high level of customer service that we are able to provide.
Thanks again.
Jackie
Customer Care
Excellent service from the whole team…
Excellent service from the whole team and the fitter did a quality job ! Will definitely use them again and recommend to others !
24. september 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and that you would recommend us to others.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Heroes
This company bailed me out, I organised a repair to a window at a dentist with 24/7 windows and glass and they let me down twice, I called montrose glass and they obliged me within two days, it would have been quicker but they had to work on availability of the room where the repair was taking place, also the price was perfect, way not expensive at all, Thank you so much.
29. september 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Exceptional service
Exceptional service. I called Montrose Glass concerning a repair to an old imitation leaded glass cottage window wondering just where to start to solve my problem. Excellent response on the ‘phone and the window was subsequently repaired, with no spare parts necessary due to the expertise of the fitter. Absolutely no hesitation recommending. Thank you.
29. september 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and you would recommend us to others.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
I don’t usually write reviews
I don’t usually write reviews, but after my experience with Montrose Glass, I felt compelled to share just how outstanding this company truly is. From the moment I contacted them, their professionalism and dedication to customer service were immediately apparent.
The team at Montrose Glass was incredibly responsive, I spoke with a lovely representative called Jamie within minutes of reaching out, and he quickly arranged for a technician to visit ( his voice was enough to set me at ease ). Jokes and my personal opinions in that way aside, what impressed me most was how knowledgeable and courteous he was. Jamie took the time to explain every step of the process clearly and made me feel confident that I was in good hands.
The quality of the work was second to none. The replacement window looks flawless, perfectly fitted and finished with precision. You can tell they take real pride in their craftsmanship. And the speed of service? Phenomenal. They delivered exactly what they promised, on time and with no fuss. I was expecting days of disruption, but the whole job was completed efficiently and with minimal intrusion.
It’s rare to find a company that combines top-tier workmanship with genuine customer care, but Montrose Glass does exactly that. If you’re looking for a trustworthy, skilled, and professional window company, look no further.
Kind regards,
Nathan Kelly
19. september 2025
Uopfordret anmeldelse
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer. I've shown Jamie your kind review and he said thank you very much.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Not good
£294 for a 1x1.5m piece of a 23£ 8x4 with 6 blobs of glue on existing broken glass! Guy was here 15minutes around 9pm! No call out charge!!! £294 is disgraceful! I bought the replacement glass for £136 and fitted for a drink and a £20 note! Montrose should hang their heads in shame! It’s an emergency call out and you’re just seeing £ signs!
10. september 2025
Besvarelse fra Montrose Glass
Thank you for sharing your feedback. We’re sorry to hear you were left disappointed. At Montrose Glass, we pride ourselves on providing clear quotes before attending, and our engineer ensured your emergency works were completed promptly the same evening.
We always aim to be fully transparent with our pricing and to deliver a safe, secure solution during what can often be very stressful situations.
If you’d like to discuss your concerns in more detail, please don’t hesitate to contact us directly — we’ll be more than happy to review the matter further with you.
Regards,
Jackie
Customer Care
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a positive review.
We pride ourselves on the high level of customer service that we are able to provide.
Thanks again.
Jackie
Customer Care
Very efficient good company
Very efficient good company, they were extremely helpful and kept me updated with progress.
I had a new glass and cat flap fitted with this company and from initial making the appointment over the phone to measuring and installation I found my experience to be very professional.
Would highly recommend these to anyone.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and that you would recommend us to others.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Extremely pleased with the work that…
Extremely pleased with the work that was completed the glass was exactly the same as what we had previously and it was difficult to find, so thank you
23. september 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Smooth and quick process
Smooth and quick process! The glass was installed just few days later.
22. september 2025
Besvarelse fra Montrose Glass
Thank you for taking the time to leave a positive review.
It’s always a pleasure to hear when customers are happy with the final outcome of our works.
Jackie
Customer Care
After a traumatic break in I called…
After a traumatic break in I called Montrose Glass who sent someone late at night to board up my glass bifold door. They arrived within the time specified, were extremely polite and efficient, completed the job quickly with no mess and were very empathetic. Would recommend.
22. september 2025
Besvarelse fra Montrose Glass
Thank you for taking the time to leave such a great review.
So glad to hear that we was able to help on this occasion.
Such a panic when these things happen, we aim to assist and make the process as simple and as stress free as we can.
Thanks again for using Montrose Glass and we will be happy to help if needed again in the future.
Jackie
Customer Care
good experience
My experience with this company was very good. Although it took two visits they were always pleasant and helpful and their glazier in Swindon,Scott Price, was efficient and speedy and left no mess
16. september 2025
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
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