They delivered a fast same day response to an emergency breakage. When they fitted the replacement they cleared up the broken shards very diligently.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The initial response was excellent - same day making the cracked window safe until replacement glass could be fixed. We were quoted one price for the replacement glass but one week later we were told... Se mere
Virksomheden har svaret
From 1st call to getting work completed.. this firm is awesome! Gary took call & booked me in & then kept me updated with timings/costs etc. Met Sean &team for assessment meeting ; got costings within... Se mere
Virksomheden har svaret
Very easy to deal with. Ordering a cat flap on the phone was straightforward. The gentleman I spoke to was polite, friendly, and explained everything to me clearly, including a total price. The engine... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.
Kontaktoplysninger
Storbritannien
- www.montroseglass.co.uk
4,7
Fremragende
939 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Same day response
They delivered a fast same day response to an emergency breakage. When they fitted the replacement they cleared up the broken shards very diligently.
30. juli 2026
Uopfordret anmeldelse
The service was impressive but I would…
The service was impressive but I would have preferred the price to be lower. I would recommend the company for their customer service.
21. juli 2026
Great communication quick delivery of…
Great communication quick delivery of glass and fitter was great
27. juli 2026
Besvarelse fra Montrose Glass
We're delighted to hear that you were happy with the service from our team and glazier. I'll make sure your comments are passed on to the team, who will be pleased to hear them.
Kind regards,
Jackie
Customer Care
Besvarelse fra Montrose Glass
Thank you for your wonderful review. We're delighted to hear that you were happy with the service you received from our team.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
I was very happy with the professional…
I was very happy with the professional and quick service for the repair of my
kitchen window. They attended the same day and boarded up fixing a few days later.
13. juli 2026
Besvarelse fra Montrose Glass
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
Thanks again!
Jackie
Customer Care
Excellent service
Excellent service, glazier arrived well within the time slot and swiftly measured and replaced the cat flat Thank you Clark.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Montrose Glass
Thank you for the positive review! We’re pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations.
Kind regards,
Jackie
Customer Care
Sean was great
Sean was great, good communication and fast work. Would highly recommend! Thanks
3. juli 2026
Besvarelse fra Montrose Glass
Thank you for the positive review! We’re pleased that you enjoyed the friendly staff and the quality of work completed by our glazier Shaun.
We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations and would recommend us to others.
Kind regards,
Jackie
Customer care
GOOD STAFFS AND THE JOB WAS DONE ON TIME
7. juli 2026
Besvarelse fra Montrose Glass
Thank you for your review. It's always rewarding to hear that our customers are happy with both the workmanship and the service they receive.
Kind regards,
Jackie
Customer Care
Besvarelse fra Montrose Glass
We're delighted to hear that you were happy with the service from our glazier. I'll make sure your comments are passed on to the team, who will be pleased to hear them.
Kind regards,
Jackie
Customer Care
The fitter was excellent and friendly
The fitter was excellent and friendly, and skilled.
7. juli 2026
Besvarelse fra Montrose Glass
Thank you for the positive review!
We are delighted to hear that you had a great experience with us and the quality of work completed by our glaziers was excellent.
Kind regards,
Jackie
Customer Care
Fitted a cat flap in a window
Fitted a cat flap in a window. Not a standard request. Fair price and friendly service.
26. juni 2026
Besvarelse fra Montrose Glass
Thank you for your review. It's always rewarding to hear that our customers are happy with both the workmanship and the service they receive.
Kind regards,
Jackie
Customer Care
Quick, no fuss, reliable
I needed a cat flap in a double glazed door. Montrose were quick to quote and quick to install. No fuss. Great job.
1. juli 2026
Besvarelse fra Montrose Glass
Thank you so much for your kind words!
We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Montrose glass
Great company kept me informed from start to finish.
Answered all my questions and believe me there were a few.
Installed with care and was very quick.
Left no mess.
Would definitely recommend this company.
30. juni 2026
Besvarelse fra Montrose Glass
Thank you for your wonderful review.
We're delighted to hear that you were happy with the service you received from our team. Customer satisfaction is always our priority, and it's great to know we delivered when you needed us most.
Many thanks,
Jackie
Customer Care
Brilliant people and amazing service
Brilliant people and amazing service. Every British company should have high standards like Montrose Glass ❤️
23. juni 2026
Besvarelse fra Montrose Glass
Thank you for the positive review and such kind words! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.
Kind regards,
Jackie
Customer Care
The initial response was excellent
The initial response was excellent - same day making the cracked window safe until replacement glass could be fixed. We were quoted one price for the replacement glass but one week later we were told it would be a higher price as it would have to be toughened glass. We were pleased with the fitters who came eventually to fit the new glass.
9. juni 2026
Besvarelse fra Montrose Glass
Thank you for your feedback.
We're pleased to hear you were happy with our prompt emergency response and the quality of the installation carried out by our fitters.
We apologise for the change in the quoted price. Once the glass specification was confirmed, it became clear that toughened safety glass was required, which unfortunately affected the cost. We understand your frustration and appreciate your feedback, which will help us improve our quoting process.
Kind Regards,
Jackie
Customer Care
Very easy to deal with
Very easy to deal with. Ordering a cat flap on the phone was straightforward. The gentleman I spoke to was polite, friendly, and explained everything to me clearly, including a total price. The engineer turned up promptly to measure up and was done in 10 minutes, returning a week later to fit the flap in only 30 minutes or so. Very happy with service and would definitely recommend.
17. juni 2026
Besvarelse fra Montrose Glass
Dear Graham,
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.
Kind regards,
Jackie
Customer Care
Really efficient and professional…
Really efficient and professional service and the replacements done to a good standard of quality.
18. juni 2026
Besvarelse fra Montrose Glass
Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Besvarelse fra Montrose Glass
Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Besvarelse fra Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.