Not happy with product as I cannot get any farther than entering my password. And I will not let me launch my Photoshop files, essentially holding my copy of Photoshop hostage. Long-time user of produ... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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0 Star is not an option it's the only reason why I give one star. It's the most bugged application Ihave ever see it's always jam and now I cannot connect anymore on the dashboard... I tried everythin... Se mere
Virksomheden har svaret
More and more expensive, fewer and fewer functions. We pay for licences for web fonts every year. Suddenly, fonts are no longer displayed because they are no longer available from Monotype. When con... Se mere
Signed up for a free trial of this service and quickly realised how terrible it is. Didn't register any bank details however did register with my gmail account so I am now keeping a watchful eye on my... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Monotype Imaging Inc. is a global leader in type and technology. Monotype’s library of over 250,000 fonts is one of the largest on the planet, covers a full range of styles and languages, and is home to historic icons and contemporary releases alike from a network of global foundries and partners. In addition, Monotype invests in forward-looking technology to help brands create cutting-edge design quickly and efficiently, leveraging AI and emerging technologies to ensure type remains a focal point of modern communication and branding.
Kontaktoplysninger
600 Unicorn Park Dr, 01801, Woburn, USA
- (781) 970-6000
- support@monotype.com
- www.monotype.com
1,6
Dårlig
21 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The most incompetent company in the world. Two different subscriptions under basically the same name - and NO REFUNDS
This is unbelievable. The company runs two completely different subscriptions under almost the same name and prices - and if you make a mistake, like I did, which I realized literally minutes later, you still can't get an effin' refund.
So, they have a Monotype Subscription and Monotype Library Subscription, which they advertise on fonts.com (that they own, along myfonts.com).
Some fonts are only available as a part of MLS but not MS. But all of their websites advertise MS, so if you click the wrong link, you get taken to monotype.com and happily subscribe only to then find that the fonts you wanted are not available.
Reasonably, about five minutes after I subscribed, I contacted support to clarify it and asked if I can get a refund or whether they could transfer me to the other subscription so I can get the fonts I use. They're very nearly the same price, and I would be happy to top up any difference.
But no. They told me they don't give any refunds. I haven't even used the damn thing, are you kidding me? I wanted to pay your useless company but then the company screws me over, takes my money and gives me the middle finger.
This is mind-bogglingly absurd in this day and age. Small wonder people still pirate fonts if this is how you treat paying customers.
1. august 2023
Uopfordret anmeldelse
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