This platform is a scan, stay away from them. I purchased a domain from them, paid for it, my card was charged and immediately they locked my moniker account. I reach out to them via email, they tol... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Mon... Se mere
Virksomheden har svaret
This company has repeatedly kicked me off their website for no valid reason. I asked for the "supposed" infraction, they weren't able to provide this, nor a screenshot. They suggested leaving a re... Se mere
I've had Moniker for well over 2 years and they are consistent with their fantastic support. Every single time I've had to contact them, they were able to resolve my issues on the same call or chat. A... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Moniker is a domain registrar built from the ground up with tools and features designed for Domain Investors, to help them thrive.
Kontaktoplysninger
13727 SW 152nd Street #513, 33177, Miami, FL, USA
- +1 (954) 601-5759
- marketing@moniker.com
- www.moniker.com
3,4
Middel
257 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 61 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service support!
Due to some reasons, I had to migrate my domain name service from Moniker to aliyun, I forgot to export DNS zone before migration, and I had trouble with aliyun, fortunately I got the support from Moniker and solved the problem, thank you very much!
13. april 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Wei Qiu,
Thank you for sharing your experience with us. We're glad to hear that the team at Moniker were able to help with the DNS zone issue you faced during the transfer over to Aliyun. . We appreciate your kind review and we look forward to continuing to support you into the future.
All the best,
The team @ Monkier
Overpriced domains above retail pricing…
Overpriced domains above retail pricing and i've been with them for about 20 years, they now put the prices up so high to renew your domain and above $14 that i will now move all my remaining domains to another registra. You can find any out there that are cheaper than this company. All the are doing is a registra they are nothing special there is no service you want to pay extra for they don't do a good job anyways so avoid and use an affordable registra not these guys
And look at their terrible canned reply it is offensive they reply like that to think it is acceptable. you do not strive at all, what utter drivel and nonsense from you guys it's not hard to be competitive. You are doing a cash grab and it's out of order. You are ripping people off. PERIOD
Quality service: You are renewing a domain you are not providing service to the Royal Family here. That is it you are doing nothing special at all, you take my card number and renew the domain and an inflated rate. You think that is a service and a good service that loads of providers do at a fraction of the cost?
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi,
Thank you for sharing your feedback with us.
We understand your concerns regarding pricing changes, and would like to assure you that we continually strive to maintain competitive pricing while also providing quality service to our valued customers like yourself. Your loyalty of 20 years means a great deal to us.
If you have any further questions about our pricing or if there's anything else we can assist you with, please don't hesitate to reach out.
All the best,
The team @ Moniker
Moniker Support is the BEST!
I received a prompt response and resolution from the Support team. Kudos!
13. marts 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Jason,
We loved receiving your feedback! Thank you so much for taking the time to brighten our day.
If you need any further assistance we are here to help and look forward to hearing from you.
All the best,
The team @ Moniker 🌟
Moniker support is top-notch
Moniker support is always quick to respond, and understands the issue right away, providing clear and concise answers.
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Jimlongo,
Thank you so much for sending us this fantastic feedback! We're happy to hear that you've been enjoying our support. Providing quick responses and clear answers is what we work hard on. If you have any new questions or need another helping hand, we look forward to hearing from you.
All the best,
The team @ Moniker 😊
Good service at Moniker
The guys at Moniker were nice and helpful, they also gave me a cool discount for having quite a few domains there. I moved away from godaddy, since their prices are too big.
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hello Dox,
We are a friendly team here, and are pleased to have provided a helpful service in attending to your requirements :)
Thank you very much for your kind comments, we appreciate them.
All the best,
The team @ Moniker :)
I've been using these guys for years
I've been using these guys for years. They always solve any issues I have. I recommend them to my friends whenever the opportunity arises..
12. februar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Paul,
Thank you so much for taking the time to send us this wonderful feedback.
We greatly appreciate your continued trust and support over the years.
Your recommendations to your friends mean a lot to us – spreading the good word is the best compliment we could receive!
We look forward to many more years of partnership together.
Thanks again and all the best,
The team @ Moniker 😊
I received very good support
I received a very good support for a problem that was not generated by Moniker.
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Rodolfo,
Thank you very much for taking the time to send us this kind review. We are really pleased to hear that you enjoyed our help today.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
All the best,
The team @ Moniker 😊
Thanks Moniker Support Team
Mike Majewski was prompt, helpful & pro-active when I needed assistance to add a CNAME record. Thanks Moniker for the great online support service!
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Jacq,
Thank you for your kind feedback!
We're really pleased to hear that Mike was able to help when you needed assistance adding a CNAME record.
We have passed on your kind comments to Mike and the whole team, which has brightened their day.
If you need any further assistance, feel free to reach out.
Thanks for choosing Moniker!
All the best,
The Moniker team 😊
Top Tier Customer Service
I just had an issue with Sender Domain Policies that we're easily able to fix with the help of Moniker Support. The customer support was top notch. They were super knowledgable and quick to respond. If I ever have DNS issues again I have full confidence that I'll be able to get the support I'm looking for.
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Alec,
Thank you so much for your kind feedback!
We're thrilled to hear that you enjoyed working with our team today. Rest assured, we'll be here to assist you with any DNS issues in the future. Please don't hesitate to reach out whenever you need us!
All the best,
The team @ Moniker
Moniker Service
Very fast service and professional team.
Always updated tools for intuitive and quickly use.
Thank you.
19. januar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi An Artist,
Thank you for your kind words! 🌟
We're delighted to hear that you've experienced very fast service and found our team to be professional.
We're constantly updating our tools to ensure an intuitive and quick user experience, and we always value extra feedback if there is something you would like us to review adding in the future.
Thanks again for the review and all the best,
The team @ Moniker
Exceptional customer service relating to managing domain portfolio
Exceptional customer service relating to my domain name portfolio. The team is fast to respond, very knowledgeable and customer service oriented. That is why I will keep my domains with Moniker in the future...they really care about their clients.
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Rick,
Thank you so much for your incredibly kind words!
We're thrilled to hear that you've had an exceptional experience managing your domain portfolio with us.
We look forward to working with you into the future.
Thanks for choosing us!
All the best,
The team @ Moniker
Purchase of the web and email hosting…
Purchase of the web and email hosting was easy and the price was good. I have had a few occasions to seek support as I moved my web site to the new host and get DNS configured properly and the support has been very good.
27. december 2023
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Treasurer,
Thank you very much for taking the time to share your positive experience with us. We're delighted that your purchase of web and email hosting was easy. 😊
Navigating the transition of your website and configuring DNS can indeed pose challenges, and we appreciate your acknowledgment of our support team's efforts. That's really brightened their day!
If you need any further assistance, we are always here to help.
All the best,
The team @ Moniker
Besvarelse fra Moniker
Hi Steve,
Thank you very much for taking the time to leave us your kind feedback!
We are very happy to hear that you were happy with our help today.
If you need any further assistance please let us know.
All the best,
The team @ Moniker
After a long set of emails back and…
After a long set of emails back and forth in which a particular advisor failed to grasp my problem, I got two who did and it went smoothly.
9. januar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Geoff,
Thank you very much for taking the time to leave us your review.
We appreciate your patience throughout the email exchange, and we're glad to hear that the problem was resolved in the end. If you have more questions or need further assistance, feel free to reach out. We look forward to hearing from you.
All the best,
The team @ Monkier
finally someone got the job done i…
finally someone got the job done i dont get technology so grateful for the help
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Gwyn,
We're thrilled to hear that we could help get the job done. Technology can be tricky, and we're here to help simplify it for you. If you have any more questions or need further assistance, please don't hesitate to reach out.
All the best,
The team @ Moniker
Great customer service...
Great customer service- really attentive, can actually speak with someone on the phone when needed; and helpful with step-by-step instructions. Appreciate the E-mail reminders to renew my service as well! :)
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Ivonne,
Thank you very much for taking the time to send us your review.
We are really happy to hear that you enjoyed chatting with our team and they were helpful to guide you with the instructions required.
If you need any further assistance, or just feel like a chat we look forward to hearing from you.
All the best,
The team @ Moniker 😊
Excellent service
20. december 2023
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi John,
Thank you very much for taking the time to leave us this wonderful feedback. It made our day!
All the best,
The team @ Moniker 😊
Emailed SUPPORT a question and got an…
Emailed SUPPORT a question and got an answer within few minutes. Resolved my domain question.
6. december 2023
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi LDHMIL,
Thank you very much for taking the time to send us this awesome feedback. We are really pleased to hear our support team were able to answer the question quickly.
If you have more questions or need further assistance, please don't hesitate to reach out.
All the best,
The team @ Moniker 😀
Chat rep was excellent
Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!
28. november 2023
Uopfordret anmeldelse
Besvarelse fra Moniker
Dear DeaH,
Thank you for your wonderful feedback! We're delighted to hear that Christoph provided excellent, professional, and friendly assistance, handling your request efficiently.
We look forward to being here to help again when you are ready to make your next domain purchase.
All the best,
The team @ Moniker
Thank you to Moniker's technical support.
I would like to thank Moniker technical support staff for their professional work. My request was considered instantly and the problem was solved.
30. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Moniker
Hi Vladimir,
Thank you very much for taking the time to send us this kind feedback! Our tech support team is all smiles knowing they could help you out in a flash.
If you need any further assistance we look forward to hearing from you.
All the best,😄
The team @ Moniker
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.