Moneyclaim Anmeldelser 

I don’t think the money claim court cares about our reviews.

So, I went to a place which I thought I could trust. But, it’s not. Can this called lie if promises can’t be delivered? Court is lying

Every single time it takes at least 1 hour to listen music, then pass the expire date still can’t proceed my case. Every single time I called, they gave me a date, then I heard nothing, till now 4 times promises I’m still waiting

Utter rubbish do not use !!!! All lies lies lies

This unless unfit for purpose, system should immediately be closed down, and this must be done, the system is a scam designed by the government to make money of the public and do nothing
They run the most useless bailiffs in the world who have no powers to enforce their own court orders?? What a joke, and they are being paid by tax payers and the court will again charge you for the bailiffs who have no powers to go out and enforce! This system must be stopped immediately they can not be allowed to continue exploiting the public

This is not a court, this is a debt collection agency pretending to be a court. They send out all this legal paperwork which makes them look legitimate, but it isn't!! Please Note:- Most debt collection agencies make money from the people using them, and not by actually getting people's money that is being claimed - You pay them to do nothing but send paperwork out and they have no legal power to enforce it. Sham basically. Either use a 'real' professional like a lawyer or write it of, much better than wasting your time with these jokers.

Not fit for purpose. Utterly appalling service. If you can hang on for hours to speak to someone they haven't got a clue what is going on or what they are even talking about so I wouldn't bother. They just repeat the same nonsense over and over. The latest thing is that they are working in significant areas. People pay the courts for this service so it is significant. Are they saying that your claim isn't significant? Sounds like it. What utter rubbish, they don't have enough staff and they are run very poorly so the court system is in utter chaos and they act as though you really shouldn't complain because they are the courts. Even when we had a case heard the Judge didn't bother to read half of the evidence. It's a shambles.

I wish i could give it less than 1.
Terrible service and this is government run.
its a joke nearly a year i have been waiting for a clame hearing .
Good job we dont all run buisness like these muppets

Absolutely useless we been trying to sort it out with them made a payment and they still taking it to court again. The communication is absolute rubbish.The way they treat you and their manner towards you and bullying you, going through my personal info with my premmision. We are constantly emailing and ringing them constantly. Do not go with these people absolute Horrendous.
Trying to sort it out soon ask questions.they don't want to know and continually go to court. We made a payment they saying we have not.

Shamir Ahmed Ali V Birmingham City University

Avoid them at all costs. Waste of time.

I have not received a satisfactory and fair service from County Court Money Claims Centre. I have been mis lead, there has been unreasonable delay and little or no communication from them. Also the service is backwards and the paper based service is messy and troublesome. Others use an electronic system. They are not delivering a fair and considerate service as promised. It is a difficult and needless process to file a claim as your service is unhelpful, stressful, being prolonged. This is because the initial way to file a claim does not state what you are now requesting and that you are now requesting further information than originally asked. Please provide written evidence where it states on any of your documentation the information you need now, had this been asked from the start I would not be making a complaint ?

After the initial call I was informed that two copies of the claim form to be sent and upon arrival I was told further information was requested such as documents via email from yourselves. I then sent the two copies again with the relevant documents; as I would have at least thought you would still have the previous two copies of the exact same document already available, but, please correct me if I am wrong? I have the receipts from the Post Office and tracking information which I emailed across once I sent them over. I also enclosed the proof of benefits I was on.

K O'Hara sent a letter dated 11th May 2022 and said I was not on any of the six listed benefits but after calling Department of Work Pensions I was in receipt of JSA national laughing insurance and that I was unwell so it changed to Employment support allowance because I was unwell, however there appears to be some sort of miss communication and they did not tell me that there were any updates of what benefits I was receiving. I had no communication from them.

Furthermore, in response to the letter from M Rahman, dated 16th May 2022, I have received today, Tuesday 17th May 2022, in what way is the bundle of the documents not in a clear and concise order ? Please explain that to the defendant, Birmingham City University who provided the documents with unreasonable delay, no communication, out of order, postponed meetings and the defendant provided documents which make zero sense with no evidence provided. They cannot get my basic description correct, let alone what bag I was using. Their cases were all over the place.

The particulars of the claim are listed in the claim form and I could only write so much as there were limited space.

I feel like I have been treated in this manner because of me being an Asian Bangladeshi male and Muslim. I would also like to flag that I have been sexually discredited and discriminated against; does County Court Money Claims Centre.
have something against the religion of Islam ? Are they anti-religious in general ?

I'm the defendant. They are useless. I'd give 0* if I could.

Gave me incorrect and conflicting info on how and when to submit evidence following my acknowledgement of service which left me with much less time than I would have liked to form my defense.

They then sent me the wrong DQ form to complete, I noticed it was the wrong form and after a week of sitting on hold for so long their offices closed mid call and cut me off I eventually got through and had them email me the correct form. They then raised a query which took 2 weeks. They refused to extend the deadline for completion of said form despite causing me a weeks delay through their incompetence. Not only that but they sent the claimant the wrong form too - and despite me flagging the mistake they made with me, they didn't think to check the claimants paperwork so he completed the wrong form and returned it to them which put the claim onto the wrong track, the claim entered into a stay of settlement which AGAIN fell to me to notice and rectify, causing yet more delays.

Next, having mistakenly agreed to mediation when rushing to fill in my paperwork with a looming deadline -having been told that if I'm late, the claimant automatically wins - not only do I subsequently find out that actually you get 7-10 days grace on the deadline (claimant was 8 days late) but my claim now seems to have essentially disappeared.

MCOL tell me it's gone to mediation and as that is the wrong process for this claim - I am 100% unwilling to settle - I should contact mediation directly. I contact mediation who tell me that they don't have my case and refer me back to MCOL. They even call me back 10 minutes after my initial call to confirm that they've checked every system they have and my case is not on it.

Contact MCOL the next day who tell me that my case went to mediation 9 days ago and they can't access mediation systems to confirm. I explain again that mediation have confirmed, twice, that they do not have my case. Query raised by MCOL which takes another 10 working days to address.

As if being taken to court isn't stressful enough to begin with, I appear to be the only one taking an interest in this process and who has any clue what is actually going on. Unbelievably poor.

Not surprised to see consistent 1-star reviews here. Even their complaints department don’t have any solutions to a fairly simple claim we started 8 months ago.

Totally and utterly incompetent beyond belief. Quite how this service is still going is beyond me. They take weeks to process documents, forever to answer the phone, and when you finally get through, get cut off when passed from department to department.

I genuinely feel I'd if been better off just going round with some lads and a sledgehammer to get what I'm rightly owed.

If only I could claim against Moneyclaim themselves. Now there's an idea....

you cant get through to people , they take forever to answer and you are not told how long you must wait in queue , our entire legal system is a bad joke , gross incompetence corrupt judges , we are living in clown world

Absolutely useless. Been on the phone for over an hour and in the end it was too late to talk to someone. The lines close at 5pm. A voice message asked me to call back tomorrow. I wonder who will pay for the phone bill? I think this is another scam website.

Wish I could give a 0,,utterly appalling advice,,4 times now a friend and I have tried to take someone to court,,contacted these,form N205A constantly sent back,,we rang these and asked them EXACTLY WHAT THEY WANT filled in as they said,,STILL SENT BACK!!,tried ringing today,supposedly quiet time,,after an hour waiting for answer they cut off!! bet any,thing it's actually CAPITA!! someone said like CAB,,I was with the CAB 5 yrs and if my bureau was as bad as these I'd hang my head in shame!!

In process of filing a claim - you need to be a solicitor to manage and fill in the forms . Using court jargon is fine for court staff but not for laymen who rely on these people for justice . Website is completely useless.

Claimant should not bother doing a money claim .... chances are a claim will take you nowhere ... if someone owes you money it is best to try to negotiate or let it go. For one thing doing a money claim gives you no privacy so the defendant knows your identity and, to crown it all, the defendant can have a company delete the CCJ ... Yes this is a big disappointment but that is how things work.

Absolutely waste of time just spent 2 hours on the phone was passed from pillow to post tryed to explain what had happened in my case and the member of the staff just put the phone down on me..how rude is that..obviously I can see now why they have so many bad reviews..

I amended my claim and MCOL accepted the form. However, the County Court will not accept the form because of a formatting issue. I am now being asked t pay a further amendment fee, As the administration fee should be precisely to pick any such issues, I regard the online service as EXTREMELY POOR.

Totally confusing unusable, somehow i need to reset my whatever it is and no way to do it so guess i wont be able to submit a defence so i'll lose hundreds ridiculous

I add my voice to the many who have raised serious concerns here about the way this service is administered and managed. It is shocking: calls not answered but when they are, the staff will do everything they can deflect, divert and delay rather than actually help. If at all possible, I would strongly advise trying some other form of getting redress. Using this service will just add to your woes.