I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Se mere
Virksomheden har svaret
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Se mere
Virksomheden har svaret
This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Kontaktoplysninger
21 Chiltern Street, W1U 7PH, London, Storbritannien
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Fremragende
401 anmeldelser
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Besvarelse fra MONC
Hi Basil,
Thank you for taking the time to leave us such a positive review. We really do appreciate it and look forward to having the chance to help you again in the future.
Kind regards,
The MONC Team.
Lenses replaced… a bargain !
My lovely dark glasses were so scratched after years of abuse so I decided to get the lenses replaced. 10 mins and £50 later my glasses were as good a new . A great sustainable solution
28. juni 2025
Besvarelse fra MONC
Hello Chantal,
Thank you for your kind review and informing others out there about the xtra services and repairs we can offer of Sunglasses.
Thank you for your continued support and we look forward to seeing you again soon.
The MONC Team.
Chris and Roxy were so accommodating…
Chris and Roxy were so accommodating and so helpful
It was such a fun experience. If we didn’t have plans would have loved to stay longer
Can’t wait to head back in Autumn when we return
Looking forward to the new collections
31. juli 2025
Besvarelse fra MONC
Dear Mr Siegal,
Firstly let me say, it was a pleasure meeting you both yesterday. it really made both our afternoon's.
Also thank you so much for taking the time to leave us such a lovely review while you're here on vacation. we really do appreciate and we look forward to seeing you both again in the fall.
Enjoy the rest of your trip.
All the best,
The MONC Team.
The in-store team were great but the…
The in-store team were great but the glasses simply do not stay on my face and have become unwearable.
26. juni 2025
Besvarelse fra MONC
Dear Mrs Boughtflower,
Thank you for taking the time to leave us your review, we really do appreciate hearing your feedback.
I did reach out by email the other day inviting you back into store for a frame adjustment, this is a common thing in the optical industry especially with the extreme hot weather we had throughtout the last few months.
Thankfully the fitting will rectify the issue you have had and will only take approx 5 mins to have your sunglasses back to as new condition.
Feel free to eiether come in and see us in store or drop me an email at Info@monclondon.com and we can arrange a fitting appointment.
We look forward to hearing from you.
The MONC Team.
A happy purchase and good work by Monc.
Their initial guidance on which design suited my face and then the speedy delivery of the specs were careful and unpushy. The specs are great, too.
25. juli 2025
Besvarelse fra MONC
Dear Micheal,
Thank you so much for taking the time to leave us such a lovely review.
As a small British Independent, we really do appreciate and we look forward to seeing you both again soon.
The MONC Team.
Great Customer service.
13. juni 2025
Besvarelse fra MONC
Hello Sally,
Thank you for taking the time to leave us a review. It's wonderful to hear that you had a good experience with us in-store at Chiltern Street.
We hope to see you again soon!
All the best,
The MONC Team.
Lovely boutique with friendly staff who…
Lovely boutique with friendly staff who are on hand to make sure the glasses you choose are perfect for you.
1. juni 2025
Besvarelse fra MONC
Hello Katy,
Thank you for taking the time to leave us a review and for the kind words. We're so please you had a good experience and that we were able to help you find the perfect eyewear.
We hope to see you in store again soon!
All the best,
The MONC Team.
Lovely customer service with such charm…
Lovely customer service with such charm & professionalism
7. juni 2025
Besvarelse fra MONC
Hello Deborah,
Thank you for taking the time to leave us a review.
As always, we are here if there is anything we can help with, please don't hesitate in contacting us. We hope to see you in-store again soon!
All the best,
The MONC Team.
Awesome product and Chris was beyond…
Awesome product and Chris was beyond helpful. I can't wait to return to London and buy more glasses.
4. juni 2025
Besvarelse fra MONC
Hello Kristin,
Thank you so much for taking the time to leave such a positive review, It really does make us here at MONC happy to read.
Likewise, we are here and looking forward to your next visit to London, was great hearing all your stories.
All the best,
The MONC Team.
I love these glasses
I love these glasses. Exclusive designs and extremely high quality glasses that truly stand above the competition.
23. maj 2025
Besvarelse fra MONC
Good day Austin,
Thank you for taking the time to leave us a review, it really does make the world of difference to hear you enjoyed your experience here at MONC.
Hope you are loving your new Sunglasses and hopefylly we will see you in London again at some point in the future.
Kind regards
The MONC Team.
New Age Eyewear
The frames are beautifully made with a planet conscious ethos. The service was excellent. I would highly recommend the brand for minimalistic, sophisticated and stylish eyewear.
24. maj 2025
Besvarelse fra MONC
Good day Saraswathy,
It was lovely meeting you at this years Chelsea Flower Show and then having the chance to see you again in store.
We want to wish you all the best with your new business and hopefylly we will get the pleasure to see you again in the future.
All the best,
The MONC Team.
great pair of glasses and importantly
great pair of glasses and importantly, I got it well fitted and now am wearing it daily.
15. maj 2025
Besvarelse fra MONC
Dear Kenneth,
Thank you for taking the time to leave us a review, we really do appreciate it.
We hope you enjoyed your time in London and we look forward to welcoming you back in store at some point in the future.
Kind regards
The MONC Team.
Fantastic personal service
Fantastic personal service. Modern but classic frames in great colours.
20. maj 2025
Besvarelse fra MONC
Dear Mrs Fahie,
It was lovely meeting you at this hears Chelsea Flower Show and we're so happy you managed to get yourself one of our new limited edition Raval Sunglasses.
As always, if there is anything we can help with in the future, please don't hesitate in reaching out.
All the best,
The MONC Team.
Besvarelse fra MONC
Hello Sam,
Thank you for taking the time to leave us a review and more importantly for your continued support.
As always, we are here if there is anything we can help with, please don't hesitate in contacting us.
All the best,
The MONC Team.
Just Superb
Superb, an excellent purchase made even easier by a super friendly and helpful team
6. maj 2025
Besvarelse fra MONC
Dear Mr Anderson,
Thank you as always for your kind words and your continued support.
We look forward to seeing you in store at some point in the future.
Kind regards
The MONC Team.
Besvarelse fra MONC
Good Day Lee,
Thank you for leaving such lovely feedback, i know Freddie and the team really appreciate it.
Chris look's forward to helping you both choose your new sunglasses tints in the future.
Kind regards
The MONC Team.
Besvarelse fra MONC
Dear Mark,
As always thank you for your kind words and continued support.
We look forward to seeing you and the family at some point in the future.
All the best,
The MONC Team.
great brand
12. marts 2025
Besvarelse fra MONC
Dear Nicolas,
Thank you for your kind words.
If there is anything we can help with in the future, please feel free to get in touch.
The MONC Team.
Extremely pleased with my glasses
Extremely pleased with my glasses - great design and quality. Excellent service from the team. Would highly recommend!
20. februar 2025
Besvarelse fra MONC
Hello Amelia,
Thank you so much for taking the time to leave us such a lovely review.
Hopefully we will see you again sometime in the future.
Kind regards
The MONC Team.
Wonderful
Wonderful, brilliant customer service from a great friendly team. Thank you!
18. februar 2025
Besvarelse fra MONC
Dearest Wendy,
It's always our pleasure and thank you for your continued support.
See you soon.
The MONC Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.