I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Se mere
Virksomheden har svaret
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Se mere
Virksomheden har svaret
This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Kontaktoplysninger
21 Chiltern Street, W1U 7PH, London, Storbritannien
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Fremragende
401 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful designs and concept
Beautiful designs and concept. Chris was so helpful and a great conversationalist.
4. oktober 2025
Besvarelse fra MONC
Hi Kiran
It was a pleasure meeting you both and i hope you enjoyed the rest of your trip.
We look forward to welcoming you back to Chiltern Street on your next visit to London.
All the best,
The MONC Team.
Frames & experience
All round great experience choosing a frame from Monc. Chris is fantastic. Great selection of glasses, the pair I chose fit and feel great.
Thank you and see you again.
30. september 2025
Besvarelse fra MONC
Dear Hamza,
Thank you for taking the time to leave us a review and for your kind words.
It's alway's a pleasure welcoming you into store and we look forward to seeing you on your next visit to London.
Kind regards
The MONC Team.
Amazing experience
Amazing experience, but I was looking for a discount for a usual and returned customer since this is my seventh sunglasses and I was actually excited for it but yet the price wasn’t satisfactory.
20. september 2025
Besvarelse fra MONC
Hello Abdullah,
Thank you for your continued support of MONC and we look forward to seeing you once again in store at some point in the future.
All the best,
the MONC Team.
Excellent customer care
Excellent customer care, in line with the excellent product care that Monc is based on.
19. september 2025
Besvarelse fra MONC
Dear Virginie,
Thank you for your kind words and we really do appreciate you taking the time to leave us such a positive review.
If there is anything we can help with in the future, please don't hesitate in letting us know.
All the best,
The MONC Team.
Nice store nice product nice guy
14. september 2025
Besvarelse fra MONC
Hello Vincent,
Thank you for taking the time to leave us a review.
I know the entire MONC team really do appreciate it and we look forward to seeing you again in store at some point in the future.
Kind regards,
The MONC Team.
Besvarelse fra MONC
Hello Nikos,
Thank you for your lovely review.
As always, we are here for anymore repairs or adjustments you might need in the future.
All the best,
The MONC Team.
Besvarelse fra MONC
Dear Lori,
It's always lovely hearing from you.
One day we hope to welcome you into store to meet the team, but until then, thank you for your continued support over the last 5 years.
All the best,
The MONC Team.
Simon was fantastic.
12. september 2025
Besvarelse fra MONC
Hello Thomas,
Thank you for taking the time to leave us a review.
I will be sure to pass on your lovely feedback with Simon.
If there is anything we can help with in the future, pease do get in touch.
Kind regards,
The MONC Team.
Besvarelse fra MONC
Good day Hamdan,
Thank you for taking the time to leave us a review.
If there is anything else we can help with in the future, please do let us know.
All the best,
The MONC Team.
Everything
Everything, thé service and the entire experience, not the least the glasses itself ❤️
21. august 2025
Besvarelse fra MONC
Dear Pascal,
Great to hear you enjoyed your experience and love your new MONC glasses.
We look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
Such a cool shop
Such a cool place, from interior, to the workers, to the glasses themselves, they have such cool glasses with unique colors, Chris was very cool and chill and very friendly, and the interior of the place was impeccable, would recommend if you like cool glasses with actual great quality.
12. august 2025
Uopfordret anmeldelse
Besvarelse fra MONC
Dear Sam,
Thank you so much for taking the time to leave us such an in-depth review.
Chris and the rest of the team really do try and do things differently here all the while offering you the best customer journey and experience.
We look forward to having the chance to welcome you back into store again at some point in the future.
Kind regards
The MONC Team.
Besvarelse fra MONC
Good day Paulina,
Thank you for taking the time to leave us such a nice review.
We at MONC really do appreciate it and we look forward to having the chance to help you again in the future.
Kind regards
The MONC Team.
Thank you chris
Chris is so helpful tried his best to get me the best glasses for my face
8. august 2025
Besvarelse fra MONC
Dear Abdulelah,
We appreciate you taking the time to leave us such nice comments with regards to your recent store visit and we look forward to seeing you again at some point in the future.
All the best,
The MONC Team.
Besvarelse fra MONC
Good day Delia,
Thank you for taking the time to share your feedback with us, we really do appreciate it along with your continued support of MONC.
We look forward to helping you again in the future to find your perfect pair of MONC specs.
Kind Regards,
The MONC Team.
The design and the service are both top!
7. juli 2025
Besvarelse fra MONC
Dear Kuo,
It was a pleasure welcoming you into store and we look forward to welcoming you into the MONC family.
All the best,
The MONC Team.
THE VERY BEST OF THE VERY B E S T
THE VERY BEST OF THE VERY B E S T! Fabulous service, and truly helpful advice, and arranged an eye test at the last minute around the corner! xxx
8. august 2025
Besvarelse fra MONC
Dear Mrs Wakefield,
Thank you so much for taking the time to leave us such a lovely review.
It's always a pleasure seeing you in store and we are always on hand to help where we can.
Kind regards,
The MONC Team.
Amazing experience
Amazing experience. Very knowledgeable and friendly. Best glasses on the market right now and eco friendly!
2. august 2025
Besvarelse fra MONC
Hello Julien,
We really appreciate you taking the time to leave us a review and we hope to see you again.
Kind regards
The MONC Team.
Besvarelse fra MONC
Dear Jonathan,
Thank you for taking the time to leave us a review, we really do appreciate it and we hope to see you again sometime in the future.
All the best,
The MONC Team.
Unbeatable customer service
Unbeatable customer service, the guys are always so friendly and welcoming. From purchasing my first pair of Monc Glasses to having my favourites reshaped when I’m in town.
3. juli 2025
Besvarelse fra MONC
Dear Conor,
Thank you for taking the time to leave us such a lovely and positive review.
As a small team, we really do appreciate it and will be sure to pass on the great feedback to our team.
As always, please let us know if we can help with anything else in the future.
The MONC Team.
Besvarelse fra MONC
Hi Andrew,
We try our best to make things as easy as possible for our customers and we thank you for your support.
Kind regards,
The MONC Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.