Modern UPVC Windows Anmeldelser 409

Excellent customer service a year after installation when one of the glass units failed and a replacement was sent within a week.

Really pleased with this company, the communication was excellent with the delivery day as they said it would be. Very pleasant driver and my window is great. Great company to deal with.

Really impressed with the back door i ordered great quality fitted it today very happy.

Staff were incredibly helpful and attentive during ordering and even after we had an issue with a key (not caused by them) they sent out a replacement free of charge. Windows were great quality too.

Great service problem with triple sliding door delaminating replacement door and trim sent within 10 days no hassle A+ service

Excellent website with plenty of useful information. Great range of product to allow bespoke designs. Kept well informed of delivery. Product looks good too, though not yet installed.

We have ordered several windows from Modern windows over the last few years, each item has always been provided as specified and to a high quality. This time we ordered a upvc door, on taking delivery I realised the weight was significant for such a narrow door and on further inspection I noticed it was reinforced almost everywhere, it had an amazing double claw locking system, two sets of upwards and downwards claws top and bottom along with a single central claw and multiple locking cams. This in my opinion made the door a real bargain at the price we were charged. Thanks modern windows.

Thank you for the advice ,manufacture and delivery of this excellent made to measure Upvc door.
This door has lifted an old log cabin from dumping area to home office.

Very helpful delivery driver, since at 70 the French doors are heavy, turned up before 8.00am and l had them fitted by 2.00pm including removing the old patio doors , excellent quality and the adjustment was easy

Excellent service throughout

Good quality windows and doors. Very good after sales service.

On the 3th order with them and I'm just getting more disappointed. Sems they don't know how to do their job . No meter what I'm doing withe France door triplet glazed can't put it right .I can see through the gaps ... From very high energy rated doors I expected a more . At the end they don't have even connected me back . Avoid avoid .

Excellent service and timely delivery.

I've been meaning to leave this review for far too long!

What a great company. I replaced all our windows myself, and, as a novice, they were great at answering my many (basic) questions!

Their online designer tool is fantastic, their range of products is great, the quality of the supplied windows was great.

I really can't recommend them enough.

There were a few small issues, such as not enough glazing clips had been provided, but they were happy to send out the extra bits promptly as needed.

I also used them again more recently to replace our old patio doors with a new sliding version. We used their fitters as I decided the glass units were too heavy for me to attempt safely myself. They provided a fantastic service at a good price, the fitters were friendly and professional, and did a high quality job.

If I had any more windows or doors to replace I'd definitely use them again!!!

I bought 2 doors and one of the supplied locks failed and wouldn't unlock this was under 1 werk old. I had to pay £120 forva locksmith to sadly open the door and remove the lock. This company then sent a new lock but is was the wrong size and the wrong colour. Ive had to buy my own lock now and they refuse to reimburse for the locksmith. The products are unfit for ourpose and terrible quality and the customer service is as equally terrible. This market is flooded with compaines all doing the same but the quality and service from this cowboy outfit is truly awful ! Be warned!!

Will write after I have installed it but so far can’t complain as service is first class

Top class company. Such an easy process

Extremely disappointed. Windows manufactured incorrectly (£25k order), install not completed to a high standard (packers littered everywhere, majority of windows don’t open properly, not sealed around outside of windows to make weather tight, door cill still not here, been waiting 2 months)

2 failed surveys, no communication or after service and countless broken promises.

Management are not interested - it appears the only way to resolve the issues is to instigate Section 75 dispute/refund via my card company, and push through court if insufficient remedy.

Have been left with a massive builders invoice to make good the manufacturing errors.

Will be very disappointed if they take the time to respond to this review when they should be responding to and resolving the issues with their manufacturing and install.

Excellent quality of product, nice and easy ordering process and a reasonable delivery time. Driver also very friendly and helpful.

Excellence quality and well built, delivered in time frame