I am helping a dear friend who has fallen at home and lay on her floor for 20 hours until being discovered. I researched the many companies and found one who offer a waterproof wearable emergency... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Caden was a no pressure, friendly and professional salesperson. We felt comfortable making our decision literally right after our first contact. Your company is fortunate to have him!!! Side... Se mere
Virksomheden har svaret
I got the mobile help fall detection pendant about four months ago. it is a very useful device, now that I am living on my own as a wheelchair user with a tendency of losing my balance. While the neck... Se mere
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Producent af medicinsk teknologi
- Hjemmesygepleje
- Lokal læge
- Producent af medicinsk udstyr
- Aktivitetscenter
Om MobileHelp
Skrevet af virksomheden
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
Kontaktoplysninger
5050 Conference Way North Suite 125, 33431, Boca Raton, USA
- 800-992-0616
- sales-ops@mobilehelp.com
- www.mobilehelp.com
4,7
Fremragende
6 t anmeldelser
Har besvaret 21 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pretty good but some incorrect info
Overall good but the customer service representative failed to inform me about the $50 restocking fee and the 3 month obligation. He said if we didn't like it we could return it for free. So that's no entirely true.
26. september 2024
Besvarelse fra MobileHelp
We received your review and we certainly apologize for any misunderstanding at the time of your order. This is not an experience we want any of our customers to have, and your feedback helps us improve. If you ever need us, please don’t be afraid to reach out.
Besvarelse fra MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Finding out about Mobile Help was easy…
Finding out about Mobile Help was easy and the process of ordering went smoothly. I'm still learning why my light flashes and whether it is because I may have fallen or a battery issue. I hope Soon I will have it figured out.
5. august 2024
Besvarelse fra MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out. Our Technical Support team can be reached directly at 877-827-6207.
Don’t skip this company. Five stars all the way through!
Caden was a no pressure, friendly and professional salesperson. We felt comfortable making our decision literally right after our first contact. Your company is fortunate to have him!!!
Side note, we had to call back and got a different salesman that encouraged Caden to benefit from the final sale. Now that is unheard of these days, so kudos to him also!!
Will highly recommend your company!!!
Warmly
Diana Lambert
24. september 2024
Besvarelse fra MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very happy customer
I worked with Scott when ordering my equipment. Scott was very kind and nice, he explained everything about the system and how it worked. He was so patient with me when I would ask questions. Scott made my experience with ordering a pleasure .
Thank you Scott for all your help .
Sharon Berry
24. september 2024
Besvarelse fra MobileHelp
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Besvarelse fra MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Terrance out of Tampa was awesome to…
Terrance out of Tampa was awesome to work with. He eased my way and was very kind.
24. september 2024
Besvarelse fra MobileHelp
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
I've been in contact with Albert
I've been in contact with Albert, who works at Mobile Help, & he's explained everything to me regarding your system. It'll be arriving in two business days.
JoAnn
24. september 2024
Besvarelse fra MobileHelp
Thank you for your review of our service! Your positive words mean a lot to us!
The account was explained in detail
24. september 2024
Besvarelse fra MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I am happy with my help from Mobile…
I am happy with my help from Mobile Help. Scott helped me and now I feel safe! Thanks so much!
24. september 2024
Besvarelse fra MobileHelp
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Personal and professional
Personal and professional. Went over everything and was patient.
24. september 2024
Besvarelse fra MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Stewart was a great help today talking…
Stewart was a great help today talking me through the options and really helping me decide on what to get for my mother.
24. september 2024
Besvarelse fra MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The representative was vey helpful and…
The representative was vey helpful and polite
24. september 2024
Besvarelse fra MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Michael Schatzberg was awesome!
Michael Schatzberg was super pleasant and extremely knowledgeable about this product. He listened to my questions and answered them directly and accurately.
He assisted me in finding the best product for my mother. His focus on customer service was much appreciated.
24. september 2024
Besvarelse fra MobileHelp
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Good explanation from Samuel …
Samuel explained the different devices and then emailed the information. I was able to share that with family members so we could decide which device was best suited to our family member.
24. september 2024
Besvarelse fra MobileHelp
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Besvarelse fra MobileHelp
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The agent was very knowledgeable
The agent was very knowledgeable, explained everything and was not pushy.
23. september 2024
Besvarelse fra MobileHelp
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Besvarelse fra MobileHelp
Thank you for your review of our service! Your positive words mean a lot to us!
Besvarelse fra MobileHelp
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Price flexibility and the agents…knowledge of product and service
Price flexibility and the agents knowledge of product and service
23. september 2024
Besvarelse fra MobileHelp
Thank you for sharing your feedback! Others can benefit from what you have to say.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.