Minko Mac’s has to be the best electronics shop in south east. Wonderful customer service and knowledgeable about anything you need help with. There is literally no electronics they can’t fix. Since d... Se mere
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Excellent service. I had an emergency with my laptop being compromised. Minko let me come to the branch towards the end of the day and reset my laptop. Given what had happened this took some time an... Se mere
I visited Minkos Macs in Lewisham yesterday to get my mac fixed to find it closed due to severe fire damage. By chance the owner, Darren was there - thankfully he was not only able to help, despite t... Se mere
Minkos Mac’s is by far the BEST one stop shop for everything Mac and apple related - super friendly team led by the wonderful Minko - highly recommend for repairs, knowledge, friendliness and of cours... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).
Kontaktoplysninger
Ferdinand Street 5, NW1 8ES, London, Storbritannien
- 07544 323279
- info@minkosmacs.com
- www.minkosmacs.com
4,7
Fremragende
329 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communication
Good communication, fast service, fixed a second problem they didn't see the first time for no further charge. Thank you :)
19. december 2024
Uopfordret anmeldelse
Amazing experience - a lot of money saved!
Amazing experience, was able to call on a Sunday afternoon and drop off my laptop an hour later. Specialist was able to determine the issue over the phone and confirmed in store. Communication was quick on the confirmed issue and cost required. Had it fixed a few days later. Entire process was no more than 5 days and that includes ordering parts.
Best part is that I saved over £500 going with Minko Mac’s vs buying a 2nd hand laptop.
Would definitely recommend!
13. december 2024
Uopfordret anmeldelse
Great experience
Great experience! I can see why the reviews were so good!
29. november 2024
Uopfordret anmeldelse
Great service and Price!
Great service and price on a complete motherboard replacement
25. november 2024
Uopfordret anmeldelse
Had an excellent experience at Lewisham…
Had an excellent experience at Lewisham shop… good price and service. Second time of using this branch.
9. november 2024
Uopfordret anmeldelse
Highly recommend!
Super quick service repairing my MacBook and kept me updated throughout the process. Would highly recommend for anyone looking for a trustworthy and fast repair service!
30. oktober 2024
Uopfordret anmeldelse
Just got my new Macbook M1 Pro from…
Just got my new Macbook M1 Pro from Minko’s Macs, and I’m grateful! The team knows their stuff and took the time to walk me through everything, which made a huge difference. Big respect to David and Minko himself. They also threw in some bonuses that I wasn’t expecting. If you’re looking to get a Mac and want solid support along the way, I definitely recommend checking them out. Love!
29. oktober 2024
Uopfordret anmeldelse
Really helpful
Really helpful , knowledge and polite and not expensive
24. oktober 2024
Uopfordret anmeldelse
MacBook Air screen repair
MacBook Air screen repair.
Great service and quick turnaround! Thanks!
24. oktober 2024
Uopfordret anmeldelse
brilliant service
brilliant service , polite , helpful and efficient
21. oktober 2024
Uopfordret anmeldelse
Minko was very Fast service same day…
Minko was very Fast service same day when we was told we had to pay for a an expensive repair elsewhere
21. oktober 2024
Uopfordret anmeldelse
Appalling customer service
Appalling customer service. I went in the shop to discuss repairs on the computer they sold me that didn't last nearly as long as they predicted. The one man in the shop completely ignored me. No eye contact, no greeting, no 'I'll be with you soon.' He chatted and laughed with someone through the laptop I suppose he was trying to fix but just ignored me. After 15 minutes waiting with no acknowledgement at all I looked up other Mac repairers and walked out. I don't think I've ever had worse service. I would give no stars if I could.
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Minko's Macs
Dear Meredith,
There was a customer with a baby in front of you in a Que however we thank you for your feedback.
We’re truly sorry to hear about your experience in our shop, and we take such matters seriously. We have reviewed our CCTV footage, and you were indeed in the shop at 15:41-15:42 on the 11th of October 2024, waiting behind another two customers which one was holding a new born baby who had an appointment. We do apologise if you felt overlooked during your visit. Our technician was fully engaged with the customers ahead of you which we viewed on CCTV, which may have led to the impression that you were being ignored. We strive to treat all our customers with respect and professionalism, ensuring everyone is attended to in an equally, fair and timely manner. Nobody takes priority over someone else in a Que in front of them at Minko’s Macs.
We would also like to remind our customers that all items purchased from us come with a warranty, and if a product exceeds this period, it has performed as guaranteed. For faster service, we recommend booking an appointment through our website or contacting us via email, and we will always do our best to assist you promptly.
Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future but we will be sticking to a fair and equal Que system.
Kind regards,
Daryl Morgan
Managing Director
Minko’s Macs Limited
Pleasure working with these guys
Pleasure working with these guys
21. september 2024
Uopfordret anmeldelse
Great service.
8. august 2024
Uopfordret anmeldelse
Recommend Minko Macs
Very pleased with my MacPro Trashcan.
I was cautious to buy refurbished but I'm so pleased with the quality and how easy it was to find the right Mac with Minko's. Also, would definitely recommend buying refurbished for those with a smaller budget! Alan is very knowledgeable and no job is to small. I shall be a customer for life with this company. 5*****
29. juli 2024
Uopfordret anmeldelse
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