I have been using Lebara for a while now and generally please with their service. Some dropout in areas, but great for the price. Had a roaming and eSim question and Vivek Biswas was very helpful.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a travel eSIM from Lebara after reading the Trustpilot reviews and seeing that they offer 24/7 access to real customer support. Unlike Airalo, whose “24/7 support” is just an AI bot tha... Se mere
Virksomheden har svaret
I bought an eSIM to use in Japan I had some problems setting it up but Lebara have been great in reaching out to resolve the issue.
The beta app had come to an end but was still launching causing some differences in plans. The agent SHUBHAM SURYAWANSHI helped get to a solution.
Virksomhedsoplysninger
Skrevet af virksomheden
Lebara is the fastest growing mobile network in Europe, ideal for value seeking customers. Lebara is now offering the new, smarter way to connect while travelling – Global Travel eSIM. Lebara Travel eSIM is easy to set up, reliably works on arrival and at an affordable price with the same excellent customer service that Lebara is known for.
Kontaktoplysninger
Storbritannien
- travel.lebara.com
4,6
Fremragende
70 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beta app into Live roll out
The beta app had come to an end but was still launching causing some differences in plans. The agent SHUBHAM SURYAWANSHI helped get to a solution.
18. april 2026
Uopfordret anmeldelse
Sanika was very helpful responded…
Sanika ika was very helpful responded quickly
17. april 2026
Uopfordret anmeldelse
I bought an eSIM to use in Japan and it…
I bought an eSIM to use in Japan I had some problems setting it up but Lebara have been great in reaching out to resolve the issue.
16. april 2026
Uopfordret anmeldelse
Roaming question
I have been using Lebara for a while now and generally please with their service. Some dropout in areas, but great for the price.
Had a roaming and eSim question and Vivek Biswas was very helpful.
16. april 2026
Uopfordret anmeldelse
Travel eSim
Shubham Suryaawanshi has been very helpful and quick in sorting out my doubts. So it has been painless and easy.
14. april 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
fingers crossed it works!
so I think it is all set up but will only know for sure when I land. Siddhant was patient with helping me figure it all out.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Siddhant was really helpful and sorted…
Siddhant was really helpful and sorted my query really quickly.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Real 24/7 Support makes all the difference
I bought a travel eSIM from Lebara after reading the Trustpilot reviews and seeing that they offer 24/7 access to real customer support.
Unlike Airalo, whose “24/7 support” is just an AI bot that sends you in endless loops without actually helping, Lebara connected me to a real person instantly.
The support agent answered my questions about which product to buy clearly and expertly. Excellent service.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
This is about the chat only. Support is EXCELLENT
This is about the chat only, not about the service because I've not yet used it.
The chat support was excellent. I had several questions, the answers to which were not at all apparent on the website, including on the FAQs. The 3 chats I had provided quick and useful answers from Rahul and Sanika
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Siddhant was a great help
Siddhant was a great help, didn’t take ages inbetween replies.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Great Customer Service
Smita is a great consultant, who was able to assist me so well. Thank you for your assistance.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
SHUBHAM SURYAWANSHI help me a lot with…
SHUBHAM SURYAWANSHI help me a lot with my problem on how to fix my internet.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Siddhant - Excellent Customer Service
Siddhant provided excellent service on the online chat. He answers all my questions clearly and helped solved my issue.
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Quick and helpful
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Thank you SHUBHAM SURYAWANSHI
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello,
Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Besvarelse fra Lebara Travel eSIM
Hello Bruno,
Thank you for your feedback. At LEBARA Travel e-SIM , we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Travel eSIMs worked fine in New Zealand and China.
We used the travel eSIMs in New Zealand and China with no issues at all. Good reception in both countries, the NZ sim uses the One network. Great value for money from a UK company with helpful support if you need it.
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello Roger,
Thank you for your feedback. At LEBARA Travel e-SIM , we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Excellent and speedy support
Sanika was the person who assisted me with the help I needed and I can say I had a very friendly, efficient and speedy support. I`m very pleased so far. I`ll be using the travel eSim card for the first time for a trip next week and hopefully the 5 star service will continue throughout my entire experience.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello Julia,
Thank you for your feedback. At LEBARA Travel e-SIM , we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Siddhant was really helpful
Siddhant was really helpful. I’m happy with the customer service I received
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Lebara Travel eSIM
Hello Sophia,
Thank you for your feedback. At LEBARA Travel e-SIM , we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!
Best Regards,
John-Paul Patten
Business Operations Director
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.