Minko Mac’s has to be the best electronics shop in south east. Wonderful customer service and knowledgeable about anything you need help with. There is literally no electronics they can’t fix. Since d... Se mere
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Excellent service. I had an emergency with my laptop being compromised. Minko let me come to the branch towards the end of the day and reset my laptop. Given what had happened this took some time an... Se mere
I visited Minkos Macs in Lewisham yesterday to get my mac fixed to find it closed due to severe fire damage. By chance the owner, Darren was there - thankfully he was not only able to help, despite t... Se mere
Minkos Mac’s is by far the BEST one stop shop for everything Mac and apple related - super friendly team led by the wonderful Minko - highly recommend for repairs, knowledge, friendliness and of cours... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).
Kontaktoplysninger
Ferdinand Street 5, NW1 8ES, London, Storbritannien
- 07544 323279
- info@minkosmacs.com
- www.minkosmacs.com
4,7
Fremragende
329 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent outstanding custiner service
Excellent outstanding custiner service. Fixed my bugs in my programs in 15 ms.
7. oktober 2023
Uopfordret anmeldelse
Gave some sound advice and very helpful…
Gave some sound advice and very helpful in giving time to describe what was wrong.
5. oktober 2023
Uopfordret anmeldelse
Got my laptop from Mincos Macs
Got my laptop from Mincos Macs. They are legit, affordable and print services. Their laptops are clean, working well and in good condition.
I highly recommend their services.
20. september 2023
Uopfordret anmeldelse
iMac
Great support service first class
Had a problem with my IMac Darren couldn’t do more than what he did in rapid turnaround I would recommend this shop anytime really friendly helpful professional really fantastic thank you so much
13. september 2023
Uopfordret anmeldelse
Excellent service helped me with…
Excellent service helped me with everything I needed within the day. Defo would recommend.
8. september 2023
Uopfordret anmeldelse
Lots to choose from and generous…
Lots to choose from and generous warranty! Great Service.
2. september 2023
Uopfordret anmeldelse
Minkos Mac were absolutely brilliant
Minkos Mac were absolutely brilliant. I bought a high spec Mac from them in 2017 after my Mac was stolen. They built the machine to an even better spec giving great programs. When my nephew spilled tea on it( totally my fault) I thought my Mac was a goner ! Darren and lads had it fixed in 24 hours . Excellent service. Lovely people - thank you so much lads ! Great five star experience- Ian
28. juli 2023
Uopfordret anmeldelse
I had an informative and highly…
I had an informative and highly reassuring service. The staff in-store laboured strenuously to find me specific deals and parts for my damaged macbook. Their communication was clear-cut and I had no feelings at any point I was being rushed to make decisions. For Apple specific products, I can think of no better place for queries and buying.
4. august 2023
Uopfordret anmeldelse
I took my Mac into the Camden branch…
I took my Mac into the Camden branch paid £60 to get rid of the Marquis search virus...the bloke did a factory restart and downloaded google chrome, which re infected my computer as soon as I logged into my computer at home. But they won't refund me despite being unable to fix.
29. juli 2023
Uopfordret anmeldelse
Besvarelse fra Minko's Macs
Dear Amy Clarke,
Thank you for taking the time to provide your feedback. We deeply regret to hear about your dissatisfaction with the service received at our Camden branch. At Minko's Macs, we prioritize our customers' needs and aim to deliver the highest quality of service.
Regarding your concern, you visited our branch with a Mac that had been infected with the Marquis search virus. Our team performed a factory reset and eliminated the virus from your device, which was verified as virus-free at the time you left our store. The fee you paid was for this service.
After two days, you contacted us stating that the virus had re-infected your computer. Upon further investigation, we found that the issue arose after you downloaded Google Chrome from an unverified source – the same method that had caused the initial infection. It's important to note that this issue is unrelated to any Apple operating system faults and is, unfortunately, a result of downloading software from unsecured sources.
We understand that mistakes can happen, which is why we proposed to rectify the issue again, free of charge. Additionally, we offered a £20 voucher as a token of goodwill for the inconvenience caused, despite the situation being a consequence of personal actions.
We feel it's crucial to mention that it's everyone's responsibility to maintain a respectful and professional attitude when engaging with others. This includes our staff, who reported a less than pleasant interaction during your subsequent communication. We are disheartened by the abusive behavior and accusations faced by our team.
At Minko's Macs, we believe in mutual respect and understanding. We take any allegations very seriously, especially those aiming to tarnish our reputation based on a misunderstanding or individual actions. We urge you to consider your role in this incident and to interact respectfully with our team in future communications.
Once again, we apologise for any inconvenience caused and hope that we can help rectify your issue in a professional manner.
Kind Regards,
Daryl Morgan
Director
Minko's Macs
Minkos Macs in Lewisham to the rescue
I visited Minkos Macs in Lewisham yesterday to get my mac fixed to find it closed due to severe fire damage. By chance the owner, Darren was there - thankfully he was not only able to help, despite the fact that his shop had been burnt out and he had numerous other things to deal with - but my laptop was returned to my home in full working order within 24 hours!!! Grateful and impressed doesn't come close - thank you!!
5. juni 2023
Uopfordret anmeldelse
Minko is a Community Legend
Minko is a Community Legend. Not only is he a technical genius, but he also understands how important a local shop is as a community resource. Kind, warm and knowledgeable, Minko is a massive local asset.
5. maj 2023
Uopfordret anmeldelse
Good experience
I have a Macbook Air which cost 1K and developed several problems before completely dying, some months back, overnight. I had given up on it but I took it to Minko's in Camden and I found them very helpful. They charge a £50 fee to look at problems, which is then deducted from the final price for if you decide to go ahead and accept their repair recommendations. I went for the repair, and the Macbook is now working again. I found Darren helpful and I found the communication to be pretty good. I was pleased with the overall experience.
29. april 2023
Uopfordret anmeldelse
Daryl has been absolutely amazing and…
Daryl has been absolutely amazing and fixed my MacBook Pro i7 within an hour I am so happy thank you. I will be recommending everyone to Minkos Mac’s
19. april 2023
Uopfordret anmeldelse
Minkos Mac's has been my go to for…
Minkos Mac's has been my go to for years and I run a media company. they sold me great Mac Pro desktop tower for my business and I'm incredibly happy.
19. april 2023
Uopfordret anmeldelse
Good customer service
Good customer service, friendly people helpful in making sure i get the laptop i was looking for ,happy customer, highly recommended
28. februar 2023
Uopfordret anmeldelse
Reliable Service!
Minko Macs has always been a reliable company whenever I’m in need of Mac repairs or an apple laptop. The workers are always welcoming and happy to help with any issues I have. If you are in the creative industries and are looking for a reliable solution - Hands down give these guys a call. They are the best in South London!
10. februar 2023
Uopfordret anmeldelse
Excellent knowledge of all computers
Excellent knowledge of all computers. Darren was extremely helpful and very experienced. I recommend 100% !
Baz Hawks
7. januar 2023
Uopfordret anmeldelse
Excellent service as always
Excellent service as always. Friendly & helpful staff. A great shop! Highly recommend.
22. december 2022
Uopfordret anmeldelse
Jolly dandy
Jolly dandy! I got a great priced Apple pro, had a teeny issue with it after a couple of weeks they repaired it within 2 hours! I know people who’ve spent longer than that queueing in an Apple Store! Cheers!
30. november 2022
Uopfordret anmeldelse
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