As a number of others, I placed the order before reading the reviews. Once I did so, I started to worry, especially as the payment was still showing as pending on my bank account. I placed the ord... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My security software (from AVG) refuses to allow me access to their website. A shame because my wife's iPad says they're the cheapest supplier of my favourite brandy, Torres 10, right now, listed at... Se mere
I ordered before checking the reviews. After i checked reviews i was worried by all the bad experiences as i had paid around £70 for a bottle for a birthday. I received communications via email and te... Se mere
Worried when I saw reviews. My order was however delivered within 2 business days. Wine was best price I’ve seen in uk too. So all in all great experience. Only negative was no order confirmation via... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The UK's best specialist retailer of whisky and fine spirits, with more than 9,000 wines from around the world.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Way better than reviews indicate
As a number of others, I placed the order before reading the reviews. Once I did so, I started to worry, especially as the payment was still showing as pending on my bank account.
I placed the order on Friday 29th Sept, and as I had not heard anything after the initial order confirmation, I submitted a query via the website on Wednesbury evening. I received a response within 15 minutes, saying that the order was scheduled to be dispatched via DPD on Friday. DPD delivered this afternoon, Saturday. The contents were as ordered.
Therefore I am giving five stars.
Maybe the company have improved since some of the dreadful reviews.
Also, I must say that the packaging is the best of any other wines deliveries I have received. Each bottle is wrappeded in its own inflated polythene duvet!
Despite the bad reviews I have read I…
Despite the bad reviews I have read I can only go on my personal experience.
Placed order for 6 bottles of wine at a good price. Despatched and received within the week.
Also packaging was fantastic. Each bottle was bubble wrapped to perfection. Would definitely use again.
Order not delivered
Prices look great but after order placed they do not deliver. When support is contacted they just say the order will be dispatched in a few days.... still waiting over 2weeks later.
Avoid like the plague
Avoid like the plague. Placed an order for a case of wine. A week later, no dispatch and no contact from MOD. Emailed them (there's no phone number) - no response. My order was then cancelled, with no contact to explain why. Absolute sh*te.
2 x magnums of Veuve rose champagne
2 x magnums of Veuve rose champagne ordered for my friends birthday and were not delivered.
Initially they said they were signed for when asked for copy of signature this statement was retracted. Asked for photograph of parcel delivered not forthcoming. DO NOT USE this company use champagnes direct instead - they deliver the items.
This company now operates as Simply…
This company now operates as Simply Wine with exactly the same issues.
No confirmation email
No way of contacting them as they don't reply to any correspondence.
I did eventually get my wine but I had several sleepless nights worrying that i had been scammed.
Therefore I wouldn't recommend this company as a consumer needs to trust the supplier.
Very good prices
Very good prices, delivery took a little while (hence the 4 stars), but arrived well packed. Was a little concerned after reading the reviews, but unnecessary, will use again.
Dormant on companies house
dormant on companies house, to an opend busines, but website still taking payments. Just a scam.
no reponse to emails, contact for doesnt work, must be money laundering or just a basic scam.
I would give them zero stars if i…
I would give them zero stars if i could !
This company say that products are in stock then leave you hanging!
no communication ,no confirmation e-mail ,cant contact them!
avoid at all costs
Great experience
Worried when I saw reviews. My order was however delivered within 2 business days. Wine was best price I’ve seen in uk too. So all in all great experience. Only negative was no order confirmation via email.
Abysmal service
Abysmal service. Ordered a £100 bottle of rum for my father’s 70th birthday and paid nearly £10 for delivery. It took 7 days to arrive as it was ‘delayed’. No communication when I complained about the length of time for delivery. Very poor and disappointing as a simple apology would have made a great difference.
One month & no delivery or refund
Its been once month and my order hasn't arrived. Asked for a refund and they advise I will get one once I return the item (that i haven't received!!) Its clear from the parcel force tracker that he delivery was never delivered.
They are fraudulent
They are fraudulent, read all reviews , you will not receive your products or refund and they will never respond to emails , live chat does not work and there is no phone number
AVOID AT ALL COSTS
This is my first review ever, but I feel compelled to warn everyone to avoid this company at all costs. Once you place your order it will become "pending". After you have placed your order it then becomes impossible to contact them, they will not answer the telephone, respond to emails or acknowledge your communication in anyway. It is impossible to find out if your order has been received, processed, acknowledged or even when it will be delivered, if at all. Please do not use and warn others not to either.
Very impressed after reading reviews and worrying
I ordered before checking the reviews. After i checked reviews i was worried by all the bad experiences as i had paid around £70 for a bottle for a birthday. I received communications via email and text when anything changed with my order (it was being packed, it had been shipped, the courier had receieved it and when a tracking nunber was available) i placed my order on 22.03.23 and received my order today 23.03.23. VERY VERY IMPRESSED WITH THE 5* SERVICE AND WILL DEFINITELY USE AGAIN. Competitive pricing and great communication.
avoid at all cost
just poor ! never received items and not refunded avoid at all costs like other buyers i wish i had read the crappy reviews before i gave my money up
company's like these need abolishing to make room for the legit ones shame on you ministry of so called drinks
Failed to deliver
I placed an order during Black Friday sales.
They failed to deliver it on time and when questioned promised that it would be delivered soon. Nothing came and I cancelled order and received a refund, by which time the Sales were over.
Run. Run away now.
What an absolute waste of internet space this bunch of Circus clowns are. If only I had read Trustpilot reviews first. People read the reviews and run, run fast and far. Thank goodness for Paypal who have the clout to sort things out. A thoroughly nasty experience.
DO NOT USE - AVOID
Terrible service, contacted PayPal, they provided a phone number - straight to voicemail every time. Nil response to my messages to “customer service”.
AVOID THIS COMPANY THEY DO NOT CARE AT ALL ABOUT THE CUSTOMER
I placed an order for £150 10 days ago…
I placed an order for nearly £150 of drinks and 10 days have transpired without any explanation as to why or if there’s a delay. I will be asking for a full refund and won’t use them again. Very poor customer service.
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