Lovely coat, very well priced but it keeps throwing out stuffing… so annoying but the staff were lovely.
Virksomheden har svaret
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Se, hvad kunderne siger
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Se mere
Virksomheden har svaret
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Se mere
Virksomheden har svaret
Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Hitchin
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
26 Market Place, SG5 1DT, Hitchin, Storbritannien
- 01462 413567
4,7
Fremragende
511 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Served by Leo .
Served by Leo .. solid place to buy outdoors equipment..but Hitchin branch need bigger premises!
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thanks for taking the time to leave us your review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great service from Kit
Central location, good selection and range of offers. Great service from Kit.
28. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Kirsi was polite and very efficient
Kirsi was polite and very efficient
Thanks very much Millets 👍
23. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service from Tamsin today at…
Great service from Tamsin today at Millets in Hitchin. She was very helpful in finding what I wanted and suggesting alternatives
21. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Very impressed with this store would…
Very impressed with this store would recommend to anyone very friendly and very helpful thank you 😊
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Friendly service
Staff friendly and jacket was great value for money
16. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Walking boots
Went in to the store to buy walking boots today. Served by Simon who was very helpful and knowledgable.
13. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Fantastic service today by Tamsin
Fantastic service today by Tamsin. Needed new walking shoes, tried on one pair but no good. Tamsin found another pair and helped me with my purchase. Explained about the fit really well and walked away with Shoes, socks and cleaning products. Happy customer
Thank you so much
9. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Praise for Hitchin store staff.
popped in to store today to return an online order. Was served by Tamsin who was extremely helpful and did her utmost to try and find me
a suitable replacement searching for correct size for me in warehouse and other stores. Very helpful .
9. marts 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Besvarelse fra Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Really helpful and efficient staff
Really helpful and efficient staff , excellent products with healthy discount applied without fuss. Would happily recommend this store.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Kirsi and the other assistant were very…
Kirsi and the other assistant were very helpful they advised us on different types of walking boots that we required as they needed to be waterproof and the options they gave us helped us make the decisions.
Great price to advise us on waterproofing products which were half price !
Great friendly and professional service definitely go back again !
11. februar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Patient and Courteous staff
Patient and Courteous staff. Clear explanations and good value for money prices.
5. februar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Staff were friendly,helpful and…
Staff were friendly,helpful and informative. I would definitely recommend
5. februar 2024
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Besvarelse fra Millets - Hitchin
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
they asked me what fragrance i had on…
they asked me what fragrance i had on and gave me a high five.
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Good reminder to shop locally
I hadn't been in Millets for ages but will be back again soon. Great selection and prices (especially with the crazy sale on right now). Above all, perfect service from Tamsin and Leo – both super-helpful, polite and friendly. Cheers!
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Great service from Leo today
Great service from Leo today. Really helpful and polite.
Many thanks
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Super service
Wonderful service from Tamsin and Leo today, would definitely recommend Millets Hitchin to anyone looking for advice or products related to the outdoors! Thank you!
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Really great service with a smile from…
Really great service with a smile from Leo. Helped find the right fit and size of walking boots for my son.
Thank you 😊
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent
Excellent experience, found what I was looking for, & half price!
Staff were friendly & helpful when needed.
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.