Lovely coat, very well priced but it keeps throwing out stuffing… so annoying but the staff were lovely.
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Se, hvad kunderne siger
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Se mere
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The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Se mere
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Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Hitchin
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
26 Market Place, SG5 1DT, Hitchin, Storbritannien
- 01462 413567
4,7
Fremragende
511 anmeldelser
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Thank you!
I was searching for a backpack I needed and no where seemed to have it in stock so I called up and Leo kindly put it aside for me whilst I drove up to Hitchin! All staff were incredibly friendly and kind, thank you so much!
7. januar 2024
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Besvarelse fra Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very helpful and pleasant member of…
Very helpful and pleasant member of staff called Kirsti.
9. januar 2024
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Besvarelse fra Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Kirsi gave a lovely service to me…
Kirsi gave a lovely service to me today. She was very helpful, even asked me did I want to buy hand warmers.
Pleasant staff.
9. januar 2024
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Besvarelse fra Millets - Hitchin
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Good Customer Service
It’s so nice to walk in a real shop and be served by real people. I was served by Simon who was knowledgeable about the stock and was polite and helpful.
6. januar 2024
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Besvarelse fra Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
A brilliant local shop
A brilliant local shop - for me the hub of hitchin - in a dwindling town that was once buoyant of equal great shops - always greeted with warm welcome
30. december 2023
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Besvarelse fra Millets - Hitchin
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great service form Kirsi
Great service form Kirsi, I knew her from the Welwyn store and she is always brilliant, helped me with a return on a fleece.
30. december 2023
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Besvarelse fra Millets - Hitchin
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Kind people and well equipped
Kind people and well equipped. Great outdor shoes too
3. januar 2024
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Besvarelse fra Millets - Hitchin
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Good Service
I appreciate the effort Kirsi gave in finding the product I wished to buy as well as her helpful nature in our conversation.
2. januar 2024
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Besvarelse fra Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Super service and great choice of items
Great service from Kirsi and her colleague when I popped in to buy a micro towel for my travels...I ended up buying 2 as the special deal was pointed out to me.
Thank you!
30. december 2023
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Besvarelse fra Millets - Hitchin
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
I went into millets in a bit of a rush…
I went into millets in a bit of a rush where I was welcomed with fast assistance and keen reception ready to help. Leo and Sophia went above and beyond by helping me find sizing and assistance in sizing both male and female. The pair Leo and Sophia were extremely helpful and I ended up purchasing more solely through their assistance. Id highly recommend stopping by as I’m sure you will find something within your taste or for someone else where I purchased two fleeces and t-shirt.Thank you to them both and millets for saving my Christmas.
24. december 2023
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Besvarelse fra Millets - Hitchin
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
My recent visit to millets was…
My recent visit to millets was incredibly exceptional. Both Leo and Sophia were helpful with my shopping and the experience was much better than elsewhere in Hitchin.
23. december 2023
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Besvarelse fra Millets - Hitchin
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Went to millets in Hitchin to replace…
Went to millets in Hitchin to replace some aged waterproof gear, I was served by Leo who could not have been more helpful, I got waterproof trousers and a jacket at a great price,
thank you millets for a great experience
27. december 2023
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Besvarelse fra Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful people
Very helpful people, not pushy just nice. Prices and quality are good too!
24. december 2023
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Besvarelse fra Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great discount
Excellent price on a new pair of walking shoes. Excellent, quick service.
25. november 2023
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Besvarelse fra Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I got served by Leo
I got served by Leo. He was very helpful and informative, told me everything I needed to know about the product.
22. december 2023
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Besvarelse fra Millets - Hitchin
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Besvarelse fra Millets - Hitchin
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Needed advice about several different…
Needed advice about several different items and amazed by Tamsin this afternoon. Excellent knowledge and service - she'll go far! Even joined in with an elbow bump on the way out. Fantastic.
16. december 2023
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Besvarelse fra Millets - Hitchin
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Excellent customer service
I was looking for a good quality pair of walking boots and Leo made sure I got exactly what I needed. He was very knowledgeable and helped me make my choice.
10. december 2023
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Besvarelse fra Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good knowledge of products- excellent…
Good knowledge of products- excellent customer service received from Kirsi
1. december 2023
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Besvarelse fra Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent customer service
Excellent customer service. Leo was Very knowledgeable about the hiking boots and which would be most suitable for my needs. Good range of hiking shoes.
8. december 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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