Excellent customer service! Really enjoyed getting advice from both Ryan and Jack about my new shoes. Would shop here again.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was given very patient advice around buying some walking boots. Staff members were very helpful and I did not feel rushed. Very impressed with customer service and my boots have been just right for... Se mere
Virksomheden har svaret
I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Se mere
Virksomheden har svaret
I had returned a pair of walking shoes as they were no longer waterproof despite reproofing them. I was offered an exchange and when the ones I decided on as replacements were not available in my siz... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Millets - Hexham
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
24 Fore Street, NE46 1LZ, Hexham, Storbritannien
- 01434 693606
4,7
Fremragende
364 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great deals on the sale
Great deals on the sale, very friendly and helpful staff
26. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Staff fantastic
Staff fantastic, exchanged walking boots promptly and with no fuss, thank you very much.
26. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
This is a gem of a shop
This is a gem of a shop. The friendly helpful team led by Jennifer will help you find anything you're looking for....and sometimes show you things you never knew you needed. Great to shop local in Hexham
17. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
The staff are always friendly
The staff are always friendly and approachable. Great advice and help choosing new hiking boots.
Even made a fuss of my dogs and gave them a biscuit!
13. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The staff are always welcome and helpful
12. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Besvarelse fra Millets - Hexham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Brilliant service
Brilliant service from Jennifer and Claire wouldn’t go anywhere else 😊
12. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Highly recommended
Staff are friendly, knowledgable and keen to help. The assistant (I didn’t get his name) was able to explain the differences between various boots and choice of walking poles.
9. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very helpful re stock and getting shoes…
Very helpful re stock and getting shoes out to try on.
8. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Friendly and helpful service
Friendly and helpful service, even when just about closing..😁
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Good value and friendly staff
Good value and friendly staff, very helpful will defo use again
2. august 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Prompt and knowledgable service
Prompt and knowledgable service. I needed to know what price of self inflating mattresses .
The manager quickly used a scanner to find prices and i purchased.
Thank u
24. juli 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Great service in Hexham
My husband and I were visiting Hexham recently and passed this store. Looking for a new waterproof jacket, he decided to go in. Even though it was only a small store it carried a large range of varied stock. There was only 1 lady member of staff on the shop floor and she was obviously kept busy replenishing stock and dealing with customer enquiries. We found a jacket he liked, but not a size so asked if there was one in stock. A quick stock check told us that there was one and another member of staff brought it down to us, He stayed and helped my husband to try on the jacket, check the sizing and fit - really helpful as he's disabled and it's sometimes difficult. The jacket was perfect. A big thank you to 2 very friendly, well informed...and very patient staff. Great ambassadors for your store in Hexham - I'm just sad, that being so busy, I didn't get to see their name badges so I could name them properly - they were excellent!
11. juli 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Great service
Visited today to buy walking shoes. Helpful and knowledgeable advice from a couple of very friendly staff. Good range of products available.
10. juli 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Best service
Very friendly and helpful staff made for a great shopping experience
3. juli 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Friendly, helpful and knowledgeable staff
23. juni 2023
Besvarelse fra Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Patient and helpful staff
Patient and helpful staff. Several pairs tried before one selected for purchase
21. juni 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Always helpful and pleasant
18. juni 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Besvarelse fra Millets - Hexham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from two very…
Excellent service from two very friendly members of staff. Nothing was too much trouble for them. The jacket was good value too.
15. juni 2023
Uopfordret anmeldelse
Besvarelse fra Millets - Hexham
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.