Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our ne... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My wife and I visited the Kettering branch this morning to make some changes to our savings accounts. We were seen straight away by Laura who quickly understood what we wanted to do. She was very frie... Se mere
The lady I was talking to on the phone was extremely friendly and helpful. Even when she couldn't get the result she was trying for, she remained upbeat and positive and organised a work around. A ver... Se mere
Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star. Less great are the online interfaces, which are not always intuitive and occasionally a b... Se mere
Virksomhedsoplysninger
Om Market Harborough Building Society
Skrevet af virksomheden
Kontaktoplysninger
The square, LE16 7PA, Market Harborough, Storbritannien
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The operator was polite and dealt with…
The operator was polite and dealt with my enquiry promptly and efficiently.
Emma was very helpful patient and…
Emma was very helpful patient and reassuring in sorting my query this morning.
Thank you Emma:)
Complete understanding and genuine…
Complete understanding and genuine concern
Same as usual whatever branch i use I’m…
Same as usual whatever branch i use I’m always politely welcomed and given excellent service
good service
Emma was very helpful patient and friendly.
it is good to know that the market harborough BS has remained a mutual and is the fact that it is local is also a positive
Sorted my security issue within…
Sorted my security issue within minutes. I have never had a single issue with MHBS and would recommend.
Polite and knowledgeable staff.
I spoke with Emma this morning from the…
I spoke with Emma this morning from the savings support team. Everything was clear and straightforward, thanks for the help!
Full understanding and excellent…
Full understanding and excellent response to my needs.
Helpfullness
I didn't have an appointment and couldn't come back another day a member of staff overheard my conversation and said if I could wait a couple of minutes she wood see me and she did and I was very grateful i have been a member for over 60 years thank her
Staff are exceptionally polite and…
Staff are exceptionally polite and efficient
They are so helpful it's a pleasure to go into the Branch and be treated with respect and efficiency
MHBS staff listen to their customers and follow up their concerns.
I was contacted by a member of staff to discuss difficulties experienced because of the hours when the branch is open.
Great service
No queue, Rachel was friendly and polite, understood my disability and explained things clearly, giving me the options available. All in all, a very pleasant experience and all my banking needs fulfilled.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








