Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our ne... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My wife and I visited the Kettering branch this morning to make some changes to our savings accounts. We were seen straight away by Laura who quickly understood what we wanted to do. She was very frie... Se mere
The lady I was talking to on the phone was extremely friendly and helpful. Even when she couldn't get the result she was trying for, she remained upbeat and positive and organised a work around. A ver... Se mere
Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star. Less great are the online interfaces, which are not always intuitive and occasionally a b... Se mere
Virksomhedsoplysninger
Om Market Harborough Building Society
Skrevet af virksomheden
Kontaktoplysninger
The square, LE16 7PA, Market Harborough, Storbritannien
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always a pleasure dealing with the MHBS!
Extremely efficient
This is the first time I have used MHBS . I am. Dry impressed so far. Absolutely wonderful customer service and extremely efficient. Very happy with them
Excellent service at Market Harborough Building Society
I phoned Market Harborough today and spoke to Emma, I found her to be very understanding and helpful with my problem, she said she would phone me back when she had sorted everything out for me. A while later Emma did phone me and had straightened out all my account for me. I would strongly recommend this building society and Emma who is kind and very considerate
Our meeting face to face with Jay was
Investments
Our meeting face to face with Jay was very helpful explaining what options we had regarding our savings.
The meeting took place in the Market Harborough Branch.
Very prompt and efficient service
I needed some information about interest on an account. The Customer Service team replied very quickly with clear instructions on how to obtain the details I needed
Great service again at the Rothwell branch
Jane at the Rothwell branch was very helpful and went the second mile in sorting a transfer for my father.
Superb
Superb, person-centred customer service from Laura today. Visited the kettering branch with my elderly father, who doesn't hear very well. Laura explained everything thoroughly, in simple clear terms, in order for my father to make an informed decision. Great, personalised service from a local Building Society. Thank you.
Emma in the savings support team was…
Emma in the savings support team was very extremely helpful and professional, Emma phoned up following an email I sent and answered our questions very quickly and satisfactory. First class service.
Went in to open a savings account,i…
Went in to open a savings account,i knew which one i wanted to open.
Did the tranaction quick and thorough, explained everything and gave me some information about the account l opened. Gave me information on other accounts if in the future i like to open another one.
Andy was very helpful and welcoming as new customer, was satified with my transaction .
What nice people!
Oh my goodness, what a breath of fresh air these folks are!
Having spoken to them over the years and again today I always find they are so polite, take their time - never hurry or make you feel you a problem client!!
Easy to deal with and great customer…
Easy to deal with and great customer service
I must have ticked the wrong box about…
I must have ticked the wrong box about offshore status and recieve a letter with SAE. The error was corrected promptly. Excellent customer service.
Prompt phone pick up
Prompt phone pick up, patient courteous help from Emma given to this old person to gain online access.
Very professional experience this…
Very professional experience this morning with the two ladies at Kibworth.
They were very helpful and made the whole process easy and relaxing
Thank you
Nick
Good quick service
I have been dealing with MHBS for over 55 Years…
I have been dealing with MHBS for over 55 years, firstly securing a mortgage from them when I firstly got married.
Since then I have always used them for safe keeping of my monies over the years.
From when I first stood in front of their Manager a "Mr Mee" to discuss my forthcoming marriage and need to buy a home all those years ago until the present day everyone at MHBS has been firstly professional and VERY, Very helpful to me, my wife and family.
MHBS is FIRST CLASS
Paul & Sandra Joy
Login and withdrawal help
I spoke with a helpful and patient lady called Emma. Talked me through my login in issues and withdrawal process. She was professional, well mannered and knowledgeable...a great combo!
Very plesant experience
Very plesant experience. Emma was helpful and walked me through each step which i needed help with. Task was easy to complete with emmas help and it took minimal time
The branch at Kibworth
Visit to the branch in Kibworth to get interest figures, efficiently dealt with and Jay upgraded one of the accounts to get a higher rate of interest which she told me about. All the staff there are always friendly a d helpful.
Happy Customer
Emma quickly assessed what information l need and promptly helped me out. Many thanks.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








