Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Se mere
Virksomheden har svaret
We have had a wonderful experience working with Rosa Mena on planning our trip. Rosa not only answered questions via email, but she also made herself available for us to speak on the phone. She answer... Se mere
Virksomheden har svaret
Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Skrevet af virksomheden
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Kontaktoplysninger
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ecuador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4,9
Fremragende
249 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Metropolitan Touring
Dear Doris,
Thank you for your kind comment! We're delighted to know you enjoyed working with Anddy and appreciated our customer service. We hope to have the pleasure of welcoming you again soon!
Warm regards,
Metropolitan Touring
Was very responsive
2. juni 2025
Besvarelse fra Metropolitan Touring
Thank you for your feedback! We're glad to hear our team was responsive — it's our priority to provide excellent service every step of the way. 😊
I prefer to complete this after our…
I prefer to complete this after our travel in July.
25. maj 2025
Besvarelse fra Metropolitan Touring
Dear Susan,
Thank you for your message! We completely understand and look forward to hearing about your experience after your travels in July.
Wishing you a fantastic journey—we’ll be here when you’re ready to share!
Warm regards,
Metropolitan Touring
Wonderful response and service for me…
Wonderful response and service for me and the clients were extremely pleased!
20. maj 2025
Besvarelse fra Metropolitan Touring
Thank you so much for your kind words! 🌟 We're thrilled to hear that both you and your clients were pleased with our service. At Metropolitan Touring, creating exceptional experiences is what we’re all about. We truly appreciate your trust and look forward to welcoming you again soon! 🌍✨
Best tour specialist
My tour specialist, Maria, was a pleasure to work with. Helpful, informative, quick to respond
12. maj 2025
Besvarelse fra Metropolitan Touring
Dear Deetz,
Thank you for your kind words! 😊 We're so happy to hear that Maria made your planning experience smooth and enjoyable. Her helpfulness and quick responses truly make a difference. We hope to have the pleasure of assisting you again on another unforgettable journey! 🌟✈️🌍
Gracias María Emilia
La experiencia excelente lo ha hecho Mario Emilia. Ha contestado nuestras preguntas y ha resuelto todas nuestras dudas
12. maj 2025
Besvarelse fra Metropolitan Touring
Dear Manuel,
Thank you so much for your wonderful comment! 😊 We're delighted to hear that Maria Emilia made your experience excellent and was able to answer all your questions. It's always our goal to provide clear and helpful service. We hope to welcome you back for another amazing adventure soon! 🌟🌍
Besvarelse fra Metropolitan Touring
Dear Charles,
Thank you for your kind words! 😊 We're happy to hear you enjoyed the service. Hope to see you again on your next adventure! 🌟🌍
Besvarelse fra Metropolitan Touring
Dear Donald,
Thank you so much for your lovely comment! 😊 We're thrilled to hear that Carolina made your booking experience smooth and enjoyable. It was a pleasure assisting you, and we can't wait to have you join us on another unforgettable journey! 🌟✈️🌍
Besvarelse fra Metropolitan Touring
Dear James. Thank you so much for your kind words! 😊 We're glad you enjoyed the service and the tour explanations. It was a pleasure having you with us, and we hope to welcome you on another adventure soon! 🌎✨
ROSA WAS EXCEPTIONALLY HELP FULL AND…
ROSA WAS EXCEPTIONALLY HELP FULL AND KIND.
HER PROMPT RESPONSES AND ADVICE WERE VERY KNOWLEDGEABLE
27. april 2025
Besvarelse fra Metropolitan Touring
Dear Spencer.
Thank you for your wonderful feedback!
We're thrilled to hear that Rosa was exceptionally helpful and kind. Her dedication, promptness, and knowledge truly make a difference, and we'll be sure to share your kind words with her.
We hope to welcome you back again soon!
Warm regards,
Metropolitan Touring
Besvarelse fra Metropolitan Touring
Dear Jaime, thank you very much for your excellent review. We are glad to hear Carolina took great care of you. We look forward to your next adventure with us!
la profesionalidad y la amabilidad
29. december 2024
Besvarelse fra Metropolitan Touring
Estimada Maria del Mar,
Gracias por tus amables palabras. Nos alegra saber que tu experiencia fue tan positiva. ¡Esperamos tener el placer de atenderte nuevamente pronto!
Saludos cordiales.
Metropolitan Touring
Agent Domenica was very attentive to…
Agent Domenica was very attentive to our client's needs, and did everything possible to fulfill their special requests.
17. december 2024
Besvarelse fra Metropolitan Touring
Dear Pauline, thank you very much for your excellent review. We are glad to hear Domenica took great care of you. We look forward to your next adventure with us!
I will review once we have taken the…
I will review once we have taken the trip Right now all we have done is put down the deposit
11. december 2024
Besvarelse fra Metropolitan Touring
Dear Robin, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!
Our tour rep was outstanding
Our tour rep was outstanding. She answered all our questions and concerns and made booking a breeze.
3. december 2024
Besvarelse fra Metropolitan Touring
Dear Susan, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!
Besvarelse fra Metropolitan Touring
Dear Linda, thank you very much for your excellent review. We are glad to hear Melissa took great care of you. We look forward to your next adventure with us!
Besvarelse fra Metropolitan Touring
Dear Beth, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!
we will come back to you
i was happy to work with you.
You are efficient and fast
clients were very happy with your service
18. november 2024
Besvarelse fra Metropolitan Touring
Dear Aveiro, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!
The booking agent
The booking agent, Paulina, was wonderful and very thoughtful and answered all my questions.
8. november 2024
Besvarelse fra Metropolitan Touring
Dear Haniz, thank you very much for your excellent review. We are glad to hear Paulina took great care of you. We look forward to your next adventure with us!
Great staff!
Diego was very helpful in finding us a trip that fit our schedule and still did everything we wanted to do!
13. november 2024
Besvarelse fra Metropolitan Touring
Dear Tim, thank you very much for your excellent review. We are glad to hear Diego took great care of you. We look forward to your next adventure with us!
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