Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Se mere
Virksomheden har svaret
We have had a wonderful experience working with Rosa Mena on planning our trip. Rosa not only answered questions via email, but she also made herself available for us to speak on the phone. She answer... Se mere
Virksomheden har svaret
Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Skrevet af virksomheden
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Kontaktoplysninger
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ecuador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4,9
Fremragende
249 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very responsive and provided detailed…
Very responsive and provided detailed answers and information.
12. november 2024
Besvarelse fra Metropolitan Touring
Dear Judy, thank you for your wonderful rating! We're excited to be part of your travel memories and hope to see you again soon. Safe travels!
Besvarelse fra Metropolitan Touring
Dear Guest, thank you for your wonderful rating! We're excited to be part of your travel memories and hope to see you again soon. Safe travels!
Go to the Galapagos with Metropolitan Touring
Excellent service provided by our destination expert and team. All my questions were promptly answered. They were courteous and helpful during the entire booking process. Perfect price point for the 7 day 6 night Galapagos cruise as compared to other travel companies.
6. november 2024
Besvarelse fra Metropolitan Touring
Dear Guest, thank you for sharing your experience with us! We’re delighted to hear that our destination expert and team were able to assist you promptly and courteously throughout the booking process. We look forward to welcoming you on board for an unforgettable journey!
Good service
29. oktober 2024
Besvarelse fra Metropolitan Touring
Dear Bill,
Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Besvarelse fra Metropolitan Touring
Dear Joel,
Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Domenica was amazing to work with
Domenica was amazing to work with - so helpful, patient, quick to respond to emails and willing to jump on a call! Metropolitan Touring is a great company to work with!
29. oktober 2024
Besvarelse fra Metropolitan Touring
Dear Guest,
Thank you very much for your excellent rating. We are glad to hear that Domenica took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Diego Zapata made the process smooth!
Diego Zapata made the process smooth, explaining every detail and meeting all our demands and changes of plans. Highly recommended!
18. oktober 2024
Besvarelse fra Metropolitan Touring
Dear Michael,
Thank you very much for your excellent rating. We are glad to hear that Diego Zapata took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Very helpful tour arranger
21. oktober 2024
Besvarelse fra Metropolitan Touring
Dear Hazel,
Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Alberto was amazing and very…
Alberto was amazing and very knowledgeable. He answered all my questions and found the perfect tour for us.
22. oktober 2024
Besvarelse fra Metropolitan Touring
Dear Rita,
Thank you very much for your excellent rating. We are glad to hear that Alberto took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
If you need help in the Travel business; just ask Rosa
My experience was great because of the splendid work of Rosa Mena. I wish all businesses had people like her. It would make life go so smoothly.
18. oktober 2024
Besvarelse fra Metropolitan Touring
Dear Michael,
Thank you very much for your excellent rating. We are glad to hear that Rosa Mena took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Great Service
Quick response, very informative and professional. Telephoned us directly to discuss our options.
18. oktober 2024
Besvarelse fra Metropolitan Touring
Dear Brenda,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Besvarelse fra Metropolitan Touring
Dear Jill,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Besvarelse fra Metropolitan Touring
Dear Houlahan,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Besvarelse fra Metropolitan Touring
Dear Ian,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
We have not made the trip
We have not made the trip
Yet. Just made the booking. Maria is just great!
25. september 2024
Besvarelse fra Metropolitan Touring
Dear Munna,
Thank you very much for your excellent rating. We are glad to hear that Maria took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Easy and Responsive
Diego was easy to work with and responsive to our request and needs.
25. september 2024
Besvarelse fra Metropolitan Touring
Dear Nudelman,
Thank you very much for your excellent rating. We are glad to hear that Diego took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Melissa from Metropolitan Touring
Melissa from Metropolitan Touring is excellent at what she does. She communicates with you about what she is doing and what your needs are for successful travel. She actively listens to what you are interested in doing and seeing on your trip. We absolutely enjoy working with Melissa as she loves what she does and has a passion for travel. She makes sure you have a wonderful trip.
18. september 2024
Besvarelse fra Metropolitan Touring
Dear Diane,
Thank you very much for your excellent rating. We are glad to hear that Melisa took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Competent and Proactive....
Maria Jose was very competent and proactive. She
assisted me in a rushed manner since availability was scarce for my clients' travel dates. I was very grateful for her excellent and friendly service, and her Herculean efforts to "make it happen". Please thank her for her excellence.
11. september 2024
Besvarelse fra Metropolitan Touring
Dear Mike,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Besvarelse fra Metropolitan Touring
Dear Guy,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Excellent destination expert
Our destination expert, Carolina, was excellent. She answered our questions by email and then scheduled a Zoom call to fine tune the details. Paying by credit card was a problem but Carolina used her experience with other clients to help us find a solution. The travel industry needs more Carolinas!
29. august 2024
Besvarelse fra Metropolitan Touring
Dear Graham,
Thank you very much for your excellent rating. We are glad to hear that Carolina took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
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