Men's Wearhouse Anmeldelser 

We rented a suit for my boyfriend for a wedding and they measured his size but then decided to go back and downsize the jacket. He is muscular so his arms BARELY fit in the sleeves and we didn’t have time to fix it since it was ready three days before. WOULD NOT RECOMMEND.

Dirty store with associates who were scary looking and did not seem motivated to be there. The store was an absolute disaster - boxes and dirt all over. Not again. This was the South Portland Maine store.

I'll try to keep this short. I was on a text chat for nearly an hour with two different reps to try to place an order after getting no help from my local store. I tried 4 different types of payment and got a message that "the website was unable to process my request". No errors about my payment info, just that the site couldn't process and "please try again later". The first rep was very helpful because the site wasn't accepting my rewards certificates and manually adjusted the prices for me but I couldn't get the order to go through. The second rep recommended that I start from scratch and build my order again. First, that is not a satisfactory resolution, the order is already set up. Second, how was I supposed to get the reward credits with the adjusted prices?? Apparently it was quitiing time because my text reverted back to the AI assistant in the middle of working with the live rep. Seriously?? I've been a customer for well over 30 years and I'm done with Men's Wearhouse!

If I could give negative stars I would!!! I was so excited to go suit shopping with my dad today for my wedding that’s coming up next month until I experienced perhaps the worst demonstration of customer service I’ve seen ANYONE receive, ever. We were there 10-15 min by the time we were finally greeted, but soon that would be the least of our worries. We were originally greeted by a yong lady with short hair and an accent who highlight of our visit. From there, we were assisted by Rich who was a-ok until he proceeded to tell my father not to bother trying out the suit style he liked because he could “never wear a skinny fit suit with his shape.” Ummm have you seen a mirror because that’s RICH coming from you!!! My poor dad has been working his butt off trying to get in shape for my wedding and now even in a 34 pant size he’s essentially being fat-shamed by a men’s warehouse employee??? Is this real?! I could see all of the excitement and new found confidence drain from his face as soon as Rich made that very hurtful remark. Clearly commision isn’t very high because why the heck would anyone in sales say that to a paying customer! We swallowed our pride, my dad tried the suit on anyway and LOVED it. The only this missing was a shirt to go with it, so with Rich being M.I.A. at the moment, I headed to the wall of shirts and grabbed one to try for size. It was a little snug so I went back for a size up- I wasn’t getting mister “you can’t wear skinny fit” involved again. The second shirt was better than the first but wasn’t quite the right length, so my dad came over to the wall to pick one for himself. We were then accosted by a third employee saying “you can’t just keep trying shirts and taking the cardboard out, aren’t you on your 3rd one now?” Then he proceeded to mansplain how they have shirts already hung up for this in back… sorry we don’t work here so how would we know to check the back for said shirts?! My dad and I were both speechless considering he was not our sales associate and took an very annoyed tone out of nowhere. The associate then scoffed and looked at me as my dad as my dad walked away. I told him that I was sorry we didn’t know about the other shirts, but it was clear he bursted my dad’s bubble to which he responded “I’m a grown man I don’t care if I burst someone’s bubble.” You’d almost think this the employees are actively trying to deter deter customers from buying anything with these sales strategies. I’m not proud of this last part- but I couldn’t help flipping these guys off thru the window after we obviously left empty handed due to the horrible experience. I hope every sales associate we met at this store today EXCEPT for the lady has a TERRIBLE month and explosive diarrhea tonight🧨

I went into the Men's Warehouse on McKinley Blvd Blasdell NY 2 weeks ago to look at men's blazers. The staff came up to me and they said we don't sell blazers. I asked about summer blazers, one I could use at the golf club I belong too. Nope still insisted there were no blazers available.
So I left empty handed. Went back again about 10 days later. Place was empty. I looked at many blazers and checked out my size specs. I tried on about 6-7 jackets.
Not one person came to help me at all (I was there about 20 min). So I walked out and will order online somewhere else then have it altered at my local tailor shop.
Adios!

I was provided with excellent service by Joe. My experience so far has been very great

My husband and I had a great experience in the Macon store, with all credit going to Tiffany Wright, the sales associate. We purchased a suit a few months earlier. My husband had never worn it as he had lost a good amount of weight in a very short length of time due to some medical issues. We thought we could have it altered . However, Tiffany advised us that alterations would be too extensive and, therefore, not feasible. She spent a great deal of time with us looking for an alternate suit and, fortunately found one that fit perfectly. We were so pleased with her service and time spent helping us. Tiffany was great to work with, making for a very positive experience. We would definitely recommend Men’s Wearhouse and be sure to ask for Tiffany. She is a great asset to the store! Thanks so much, Tiffany

Nary in Vancouver Washington!!! Always so kind, so helpful, and a great eye for detail to boot! Thank you Nary for taking care of my clothing needs for the last 3 years! You are the absolute best!!!

Francesco at Men’s Wearhouse in Prosper, TX provided great service at a great price. Very kind and supportive!

Outstanding Service and Experience at Men’s Wearhouse – Thank You, Kevin Jones!

I had a last-minute security detail come up, and just one day before the event, I found myself needing a new suit. I went to Men’s Wearhouse at 1210 Carl D. Silver Parkway in Fredericksburg, VA, where I picked up a shirt and started looking at suits. Although I saw some great options, I decided to check a few other stores nearby to see if I could find a better deal.

After searching around, I realized nothing else compared to what I had seen—and experienced—at Men’s Wearhouse. I returned later that same day, but by the time I got there, the store had just closed. So I came back first thing the next morning, just hours before my event, and that’s when I had the pleasure of being helped by Kevin Jones, the store manager.

Kevin was absolutely outstanding. He helped me find the perfect suit—even though it was a bit more than I had originally planned to spend. He walked me through more affordable options, but in the end, I decided to treat myself. Kevin got the pants hemmed in under 10 minutes, and when I tried on the full suit, I felt sharp, confident, and ready. I have to say, I looked amazing from neck to toe!

To top it all off, Kevin helped me pick out the perfect pair of shoes to match the suit. His professionalism, attention to detail, and calm, courteous approach made the entire experience stress-free and enjoyable—especially given the tight timeframe. He truly went above and beyond to make sure I was fully prepared for my job.

I’ll absolutely be back in the future, and I believe Kevin deserves serious recognition—or even a raise—for the incredible service he provided. Thank you, Kevin! I truly appreciate everything you did.

Went with my husband to get a Tux. Great selection, staff was super helpful however some genius at the corporate level decided to remove all the seating out of the store. Makes no sense!!!

Horrible experience when i went to pick my suit up.

i couldn't move my arms and they didn't have a size bigger i needed it for a wedding. they were no help.
i said refund it and left to go buy something else to wear to the wedding. came back with the receipt and other items purchased. they said they wouldn't refund it. called customer service they called the store in lone tree Colorado 80124 and said there was nothing they could do. So i filed a dispute and made a charge back. not only that they called me fat and i some how agreed to wear it tight and open. a complete lie. Plus the suit was loose in the chest and only very restrictive in the arms. (couldn't grab a drink from a tray.. lift a fork to my mouth.. use a microphone.)
This guy that was telling us this wasn't even there when i came in to pick it up. They tried to make us take it.. we refused. Never shop there.. their 90 return policy is complete BS. we never left with the suit as i couldn't move my arms. ridiculous

My experience with Men’s Wearhouse was disappointing. I purchased a suit set for $538.93 on May 30th, and returned the next day after finding a better deal. The store manager refused to process the return, claiming the removed tags made it “unverifiable”—even though they were removed at checkout, not by me. Customer service wasn’t helpful either. I expected better support from a company that advertises a 90-day satisfaction policy.

Can't get anyone on the phone or by text to answer simple shipping question.

Went to Men’s Wearhouse in Maple Shade, NJ today with my young adult son to buy a suit for an upcoming family wedding. The female employee had just waited on a couple who walked in ahead of us. A gentleman was on the phone, but paused to let us know someone would help us in a minute. We were both hoping it would be him, because he was dressed impeccably and looked like he knew what he was doing. And luckily, we were waited on by him—Jorge. He listened to what we needed, asked about our preferences, measured my son and immediately started assembling suit pieces. Within a very short time he had the suit jacket and pants marked for alterations, a shirt that fit right and even a beautiful tie that neither of us would have picked—but when Jorge laid it out for us, it was so classy and stylish! Jorge was very helpful, offering tips and explanations, and we knew we were in good hands. He even offered to show my son how to tie the tie since my son said it’d been years and he wasn’t sure if he remembered. We were very happy with the help and feel good about the purchase. And, the alterations will be done in a week!!! And Jorge also had a good, however somewhat reserved, sense of humor. He is a class act himself.

I went to two different locations. One in Annapolis MD and the other in Gambrills MD; got the same service...NONE! I went in and tried on several suits and looked at the inventory. At no time did anyone attempt to assist, sell any product or even make contact. After waiting a short while, I left both stores. First impressions are lasting ones.

I placed an order for a suit,shoes, and a belt. 6 days after the order was placed (and one day after it was supposed to arrive) I received an email telling me my order was cancelled. When I tried to contact support I was bounced around between AI chat bots and various representatives all of which were telling me different reasons why the order was cancelled. I have a wedding in two weeks which is what the suit order was for, I am now short on time to get another suit and when I asked Men’s Warehouse if there was a guarantee my new order would not be cancelled they said there was no way to guarantee if they actually had the items their website says they have.

These Guys At The Round Rock Store Rock! They were like a fine machine on a Saturday morning/afternoon. I was lucky to have had William help us. He knew his stuff and got me in and out a happy Mom. I had talked with Jackson a couple days before and he was so kind and helpful too. I be I waited maybe 30 minutes on a Saturday during prom . Go Team !!

I went to Lakeline a week ago and was not happy and walked out . The lady was way too pushy .
I am glad i decided to go to the RR store what a difference. ❤️ Thank you Guys!

Been shopping exclusively at MW since 1988. I cannot say enough high praises. As an executive I always looked good even as my wieght went up and down, as the styles changed MW associates advised me. By the time I was fitted, shirts and ties were laid out. In 40 years of business never went anywhere else. Southlake Texas store is the best. 6 sons married, 5 tuxedo rentals for each.

Men's Wearhouse - Springfield, Pennsylvania: A 5-Star Shopping Experience!

If you're in the market for menswear in Springfield, Pennsylvania, look no further than Men's Wearhouse. My recent experience there was nothing short of exceptional, earning them a well-deserved five-star rating.

From the moment I walked through the door, I was greeted warmly by Chris, who set the tone for what would become an outstanding shopping experience. As someone who has been shopping and in business for many years, I can confidently say that Chris provided the most helpful customer service I've ever encountered.

Chris guided me through their impressive selection of suits and other menswear items with expertise and patience. What impressed me most was his ability to efficiently help me find exactly what I needed without wasting any time.

The speed of service was remarkable, yet never felt rushed.
The entire staff at this location maintains the same high standards, creating an atmosphere that makes shopping for formal wear a pleasure rather than a chore.

If you're looking for quality menswear paired with exceptional customer service in Springfield, I highly recommend visiting Men's Wearhouse and asking for Chris. His dedication to customer satisfaction is truly outstanding.

A job well done, Chris! Stay awesome!