Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The app never works correctly and submitting support tickets is a joke as no one ever responds. Never purchase this app.

Bedømt til 1 ud af 5 stjerner

App and site gets stuck really often for some of the exercises or just completely down in many occasions. A waste of money, courses are based in learning a long list of vocabulary. Pretty... Se mere

Bedømt til 3 ud af 5 stjerner

Bis vor dem letzten Update war Memrise brillant und hätte 5 Sterne verdient gehabt. Jetzt wird man immer wieder rausgeworfen oder das Programm macht nicht bei der nächsten Lektion weiter, sondern brin... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

In lesson 21, Memrise keeps getting stuck on a word list that's impossible to navigate. I've tried various ways to contact Memrise, but it's apparently impossible. No response. They are available for... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 31 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 1 ud af 5 stjerner

Disappointed in the recent changes

I've been using Memrise since May 2013 to learn Japanese and a few bits and pieces of other languages. It has been the foundation of my studies and was really useful in supporting other resources and really flexible in what you wanted to learn. I always really liked it, since I could use the community courses to learn the JLPT vocab or vocab that my textbooks used. It wasn't a one-stop shop to learn a language entirely, but it wan't intended to be and I felt like it was really good at what it did.

Unfortunately, I've now given up on using Memrise. With the Community Courses being moved to a new website and set to be deleted by the end of the year, I don't feel like there's any point me carrying on using something that's just going to disappear in a few months. I'd rather look at alternatives and start building a new routine. I've already downloaded Anki and have been playing around with it, though I've used it in the past and previously preferred Memrise to it.

I just wish I'd not bought the lifetime subscription for memrise a couple of years ago, I feel like I wasted my money.

3. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t trust

Didn’t get the refund. Seems they are playing with me.
You buy lifetime a product and after one year they changed it and no refund granted. A shame

23. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They don't value the community or their niche!

Memrise used to be the only language learning platform that suited my needs as a neurodivergent interested in learning around 5 languages.
Sadly new changes have consistently demonstrated:
1) poor understanding of their audience,
2) lack of regard for community content which holds years worth of free content donated to them by teachers and native speakers, and
3) by extension complete disregard for endangered languages.
The community courses were due to be removed with an indeterminate date. After much unrest in the community, they gave us a temporary page which will be removed at the end of the year, according to the CEO. It's notable that this fact is (once again) omitted when it's mentioned in the reviews below. This demonstrates the poor communication and transparency of this company.

This last year has cemented in many users minds that Memrise doesn't care about language, communication, the community, or inclusive learning styles that they used to cater to. Apparently they'll be removing the things we love to instead prsent us with tiktok videos and AI chatbots. Things we could source outside of the site if we wanted, while removing the things we can't get anywhere else and was given to them for free.
Strange choice but clearly the app isn't about language learning and community anymore, so perhaps I'm no longer the audience for this product. Extremely sad news.

24. marts 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

so far it was a good app and i even had…

so far it was a good app and i even had a paid membershi last year for 25euro/year.
now it came to an end and prices went up to 120euro/year ,that's a lot of inflation and if i read the other comments hear i can soon exspect a bad upgrade so this will probably become the same story i had with duolingo

17. marts 2024
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Bedømt til 1 ud af 5 stjerner

New changes not good.

I have been using memrise for some years now - it use to be a great app - Unfortunately now they have updated and moved the community learning lessons to a new online home - which from what i have seen so far does not work - and when i tried the AI learning trial - there was limited lessons - so nothing new for me to learn. Which considering I renewed January i feel very let down. Now the community courses have no sound.

7. marts 2024
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Bedømt til 2 ud af 5 stjerner

New software is a step backwards

I found the old learning software much better. It is more gamified now, but it takes more time to learn new vocabulary. The AI conversation exercises are nearly random. They have no connection whatsoever with the level of the student. I consider that part unusable and unpractical.
I am sorry I cannot be positive. The new learning interface is a serious step backwards from the pedagogical point of view.

29. februar 2024
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Bedømt til 1 ud af 5 stjerner

AVOID

AVOID. I got a good flow going with a good course that slowly built up competency; then suddenly it all stopped - access denied. The courses are now all user generated. Someone at Memrise decided it needed a revamp. It is now ..... Hopeless. Poor quality lessons delivered in a thoughtless way.

20. februar 2024
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hi, could you please reach out to our Support team at cs@memrise.com? We'd like to look into the progress you seem to have lost.
For your reference, we have now launched Community Courses on their own unique website: https://community-courses.memrise.com/signin. To access your community courses, follow this link and use your existing Memrise login credentials.
Many thanks

Bedømt til 1 ud af 5 stjerner

This site has gone from bad to worse

This site has gone from bad to worse. I rely heavily on community courses to teach my students and now they can no longer access these courses via the app. All promotions for the new look app stated “coming in the autumn “ and then they swooped in early and removed all commuity courses (from the app) without warning. I had great difficulty finding my courses again and the app functionality is now gone for these courses several months ahead of schedule

1. februar 2024
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

We have now launched Community Courses on their own unique website: https://community-courses.memrise.com/signin. To access your community courses, follow this link and use your existing Memrise login credentials.

All progress you made on community courses will still be there and you'll still have the ability to join new community courses, as well as create them. The only thing you won't be able to do is access these on the Memrise app.

Bedømt til 1 ud af 5 stjerner

I bought a Lifetime membership

I bought a Lifetime membership. Not knowing they would change the whole thing weeks later. Now it sucks, no use, garbage. Cannot recommend it!

6. februar 2024
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Sorry to hear you feel this way. We'll continue to bring new features and improvements to the new app . If you have a moment, please reach out to us at cs@memrise.com so that we can gather your feedback to pass on to the relevant teams for improvements. Thanks, Memrise team

Bedømt til 5 ud af 5 stjerner

Tout d'abord,ce que je trouve bien…

Tout d'abord,ce que je trouve bien concernant cette plateforme est le fait d'être complémentaire aux autres méthodes d'apprentissage,en donnant un contact avec la langue des natifs. Les répétitions ont un rôle essentiel pour apprendre de nouvelles choses. C'est vraiment nécessaire de commencer avec Memrise ! Un grand Merci !

27. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am shocked

I am shocked. I was a happy, satisfied user. I knew there was Memrise. I knew there was this lovely app. I was using it to learn skills (for example, regions of Italy and other amazing and unique courses). There were years of YEARS there of learning. The skills and the words I was learning were saved there. It's impossible to restart: the lessons have been deleted. They no longer let me access these courses. Hours and hours, endless hours of practice. Suddenly, I accidentally pressed a button which was very big and always there. The button said "synch", it didn't say: "everything will be deleted if you press this button". Suddenly, all community courses are lost, all the content is lost. Everything is lost and now it's like I have never used this app before.
I read their FAQ. However, their FAQ was written before they made these changed. So, the FAQ was useless. So, basically, they removed all courses that I had (classical music, Lithuanian, etc) and all content, and all my learned words and skills, without any notice in just one-click!!!!!!!!!!!!!!!! I think that I could never imagine such a shocking experience for using their app. Worst experience I could ever imagine.. such awful experience to have everything removed and lost.. the work of YEARS... in few seconds WITHOUT NOTICE in just a click!!! Literally. Shame, I am never again going to use their services again. I would be happy to be paying them for year after year. But, I am never going to use it ever again in my life. It is truly a shock for me

2. januar 2024
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hi Georgia. Your courses are not lost, community courses just don't exist in the new experience.
I can see you've spoken to our Support team and your account now is back to the old experience, so you can access your courses once again.

Bedømt til 3 ud af 5 stjerner

Japanese not great, plus auto renewed without warning

Auto renewed without giving me any notice - my android phone broke 6 months ago and I replaced with an iPhone, so no longer have easy access to the Google Play store.
Memrise did not make it clear they would auto renew, and did not send any email stating they would be taking the money again, giving me no chance to log in on the browser and cancel.

As for the app itself, the Japanese was going great (that’s why I upgraded) until suddenly the next level threw in multiple Kanji with no Furigana, meaning it was very difficult to memorise without having prior knowledge of kanji (which is very advanced). Therefore I discontinued use after only a few weeks. Maybe other languages without complicated characters would be easier to master, but I am interested in learning Japanese.

Edit - Memrise have issued me a refund, so I have amended my review to 3 stars.

23. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Five german courses experience

I've been using Memrise for my language journey and must say, it's far superior to Doulingo in my opinion. My favourite feature is learn with natives, it provides an authentic leaning experience. I've completed five German courses. The user-friendly interface and clear progression make my progress easy. The structured courses and spaced repetition ensure knowledge retention.

8. december 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They charged me for no reason/subscription

They earlier this week charged my credit card £49.99 for a subscription which doesn't exist (meaning I couldn't actually ask for a refund as the website functionality required a subscription in the first place...)

I have asked them ~7 times to refund me my monies, and they have not done so yet. I am having to write to them repeatedly to get any response. The only response I've had was an illogical one that my refund was processed last week, which doesn't make any sense as the payment only came out this week...they are either extremely sophisticated cash flow managers or extremely terrible customer service providers...

They have terrible customer service, simply put.

DO NOT USE THIS COMPANY -- they clearly have extremely lax and potentially fraudulent billing processes, not to mention use of customer data

And their functionality, e.g. to actually get in contact with them!, is absolutely rock bottom in terms of customer expectations.

Terrible business

28. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They don't listen to their customers

They don't listen to their customers ever. They have made several ugly redesigns, removed the mute feature, removing everything that made Memrise good in the first place in order to become a terrible second-rate version of Duolingo. This website used to be amazing! Now I'm not even sure how much longer the community courses will be up. As a paying user I am becoming more and more disillusioned with Memrise as time goes on.

4. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Good product, gradually becoming bad.

Memrise has a good product overall, but it has been going downhill recently. They have recently introduced new AI components which can be useful, but they seem to have disregarded the rest of their product to push these AI features over popular user features and issues that are repeatedly brought to their attention.

They operate Memrise in a very hands-off manner, and do not have much interaction with the community where a lot of us are very concerned with the longevity of the service currently due to repeated cutting of features and services, and rumors of major layoffs that Memrise refuses to address.

Recently, the community forum was removed without warning by Memrise, removing hundreds of hours of user content without a chance to save this information.

The AI voices they are now adding to certain words and phrases, while acceptable, are notably worse than the human voice acted voices that are on other words.

Overall, the service is gradually declining and Memrise is ignoring user criticisms in chase of profits, or at least that is the impression they are giving off.

The current product is acceptable and is a great resource, but they do not give me much confidence that it will remain that way, and won't leave me stranded trying to find another learning resource after I've already spent a lot of money and time at Memrise.

I truly want Memrise to succeed, and for them to succeed, they need to interact with and address user complaints, not just user praises.

Edit: As of a few days ago, they re-opened the community forums for 30 days to allow the saving of information that is needed from it. Review still stands at 1 star because this should have been allowed in the first place via an advance notice of the forum shutdown instead of a last minute response. This is the bare minimum expected of a responsible company, and it shows that the userbase is an afterthought to Memrise, not their primary concern.

24. oktober 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

La méthode n'est pas bonne

La méthode n'est pas bonne. J'ai l'impression de n'apprendre que des listes de mots isolés ou des expressions sorties de leur contexte. Ce n'est pas comme cela qu'on apprend à parler une langue. Quant aux vidéos proposées, elles sont inutiles car elles sont proposées pèle-mèle, sans tenir compte du vocabulaire qui vient d'être appris ni du niveau de l'apprenant.

9. oktober 2023
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Bedømt til 2 ud af 5 stjerner

Good content, flaky software

The content is great but alas, like a lot of technology deployments these days, let down by poor software that obviously hasn't been tested. the French language course freezes, hangs, volume disappears and text for answers doesn't match the question. Working in software development for many years, I would be embarrassed if I was responsible for this. No notice taken of bugs reported.

3. oktober 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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