Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The app never works correctly and submitting support tickets is a joke as no one ever responds. Never purchase this app.

Bedømt til 1 ud af 5 stjerner

App and site gets stuck really often for some of the exercises or just completely down in many occasions. A waste of money, courses are based in learning a long list of vocabulary. Pretty... Se mere

Bedømt til 3 ud af 5 stjerner

Bis vor dem letzten Update war Memrise brillant und hätte 5 Sterne verdient gehabt. Jetzt wird man immer wieder rausgeworfen oder das Programm macht nicht bei der nächsten Lektion weiter, sondern brin... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

In lesson 21, Memrise keeps getting stuck on a word list that's impossible to navigate. I've tried various ways to contact Memrise, but it's apparently impossible. No response. They are available for... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 31 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

They load unauthorised debit orders on…

They load unauthorised debit orders on my Bank account. I did Not subscribe! They just take money out my bank account.
This is fraud!!!

28. marts 2026
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hi there,
We're sorry to hear you're dealing with unauthorised charges. This is understandably a very stressful situation, and we take such concerns seriously.
That said, we've looked into this and we're confident this review has been posted for the wrong company, as explained in our exchanges. We have no record of any account or transactions linked to your details, and we do not engage in any form of unauthorised billing, ever.
We'd strongly recommend checking your bank statement for the exact merchant name listed against the charge, as this will point you to the correct business. Your bank can also assist in reversing any unauthorised transactions.
Should you have any reason to believe you've interacted with our service, please contact us directly in the customer support ticket we have open and we'll be happy to help clarify things.
We hope you get this resolved quickly.
Memrise

Bedømt til 1 ud af 5 stjerner

Ook bij betaalde versie maar gedeeltelijke taalcursus!

Na eerst een tijdje kosteloos de cursus te hebben geprobeerd een levenslange versie gekocht maar wat blijkt: eenmaal aangekomen op level 15 kun je niet door naar de rest van de cursus. Na hiervan melding te hebben gemaakt na 2-dagen nog steeds geen reactie... en bellen kun je ze niet, echt waardeloos dus.

26. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Waste of money

App and site gets stuck really often for some of the exercises or just completely down in many occasions.

A waste of money, courses are based in learning a long list of vocabulary. Pretty useless if they don't show you how to put them together to build a simple sentence. Same words and same videos and same pronunciation exercises around and around for months now.
With a basic knowledge of a language you can identify many mistakes in the robotchat, its grammar, explanations and translations.

Asked for a partial refund at least, as most days only half of the tools will work. Just automatic responses/templates, still waiting for customer service to reply.

The only positive thing is listening native speakers

Never again. You can learn more with any other free app in the market.
Bye Memrise

10. februar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

In lesson 21

In lesson 21, Memrise keeps getting stuck on a word list that's impossible to navigate. I've tried various ways to contact Memrise, but it's apparently impossible. No response. They are available for payment. Never again.

28. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I wanted to sign up for a lifetime…

I wanted to sign up for a lifetime subscription, but it didn't work, and I ended up with an annual subscription. I tried to cancel it, but without success. I wanted to contact them to make the change, and for three months now I have been contacting them regularly without getting a single response from them. Avoid them like the plague. It's a scam, and I'll never see my money again.

28. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

More than 100€ down the drain

Bought a lifelong membership a few years ago. Logging in now, I am listed as a non-pro-member and unable to restore my purchase. Technical support is not able to help me. Very disappointing. Not recommended.

9. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fraudulent Practices? Memrise Ignoring Lifetime Subscription

Memrise charged me for an annual subscription even though I bought a lifetime subscription last year. I opened 7 support tickets—zero response. They refunded the unauthorized charge but then removed my subscription and downgraded me to a free account, ignoring my lifetime payment.
This is beyond unacceptable. Memrise’s handling of this issue feels more like fraud than a trustworthy service.

20. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Broken Promises

I took part in a feedback session with Memrise on 28th August and was promised a £50 Amazon voucher for taking part but I’ve never received it. The interviewer told me to contact her if it didn’t arrive but despite doing that I’ve heard nothing.

14. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Memrise lost all my progress

I have been a Pro subscriber for a couple of years. I was at Memrise language level 15 in Portuguese. Two weeks ago all my progress was lost and I was reset to the beginning. My previous progress just disappeared. This is across my workstation and mobile app and across different browsers. I did not reset my progress, and I did not instruct anyone to reset my progress. I have sent numerous support emails out but received no response from Memrise. Two year's work - gone. I am so pissed.

20. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thanks Memrise

Edit : Contacted Memrise customer support, from an email I find on Trustpilot.. They went above and beyond to fix my problem .. Thanks Memrise for thinking outside the box to solve my subscription, appreciate it :)

7. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Abzockerei

Abzockerei. Erst kommen ein paar gute Kapitel wo man schnell 200 Wörter lernt,ich sage zum ködern.Dann aber fängt der Hirnfick an.Beispiel Zahlen lernen 1,5,9,3,7,10 etc,kein Mensch kann bei dem absichtlichen Chaos gut lernen.Dann kommen Kapitel mit 30 völlig verschiedenen Wörtern und Bedeutungen,dass das Gehirn streikt und man wird absichtlich so überlastet dass man selbst zuvor gelerntes wieder vergisst und ich denke das ist Absicht. Die ganze App ist darauf ausgelegt endlos zu lernen ohne zu lernen um ein Abo nach dem nächsten zu kaufen. Man könnte denken es ist Unfähigkeit,aber ich denke es ist bewusste Absicht, wenn es einfach logisch strukturiert beginnt und dann umgedreht ist.Dasselbe mit den KI Buddys.Konjungieren von Verben.Hab brasilianisch Portugiesisch gebucht und die KI konjungiert europäisch Portugiesisch, um 1 Wort zu konjugieren muss ich jedesmal 7× nachfragen bis ich endlich die Antwort bekomme, die KI ist in voller Absicht so programmiert, selbst wenn ich die KI von Anfang an bitte in brasilianisch Portugiesisch tut sie es erst nach 7× nachfragen. So verliert man die Lust zu lernen und bekommt nur die Zeit geraubt.Und zuguterletzt ständig neue Brasilianer jeder mit einem anderen Akzent,niemand der zb Deutsch lernt,lernt ein Gemisch aus Bayrisch,Hessisch, Kölsch,Berliner Dialekt etc alles durcheinander, da würde jeder fragen bei welchem Idiot hast du deutsch gelernt. Es fehlt das kontinuierliche offizielle Brasilianisch, dass man sich an 1 Ausprache gewöhnt und nicht ein Mengelmuss aus hundert verschiedenen Dialekten zusammengewürfelt in einen Topf lernt.

16. september 2025
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hallo,

Vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben.

Bei Memrise unterrichten wir eine Reihe von Dialekten und Akzenten, weil das in der realen Welt so ist. Durch die Auseinandersetzung mit verschiedenen Akzenten und Vokabeln sind Sie besser darauf vorbereitet, die Sprache, die Sie lernen, zu verstehen und zu sprechen.

Ich kann jedoch verstehen, dass dies überwältigend und verwirrend sein kann. Wir würden uns freuen, mit Ihnen zu sprechen, um mehr über Ihr Feedback zu erfahren. Bitte kontaktieren Sie uns unter cs@memrise.com, wenn Sie daran interessiert sind.

Mit freundlichen Grüßen,
Memrise-Team

Bedømt til 1 ud af 5 stjerner

Cannot cancel subscriptions.

I started on Memrise, but other apps are way better. The real problem was when I tried to cancel. The directions they give you to cancel a subscription are not correct. I was charged for an extra year, and it's not cheap. Go with something different

15. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Special offers don't expire when stated

Yet more illegal sales promotion tactics. On June 15th I was given a 60% off offer, expiring June 16th. Today (June 22nd, it is still available, even as it still says expiring on 16th). Obviously this is quite illegal.
Also, a note to anyone thinking of signing up. Note that later scenarios in the courses don't have any videos. So an annual or lifetime subscription do not represent as much value as you would think.

15. juni 2025
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hi Mark,

Thanks for sharing your concerns. To clarify, the 60% offer you saw did end on 16th June as advertised, but we launched a separate promotional period starting 20th June, which is why you saw a similar offer again. We do not run these offers indefinitely, though we acknowledge the banner wording wasn’t updated promptly in this case. We’re adjusting our processes to reduce such inconsistencies.

Regarding the later course scenarios and video content: we recognise that the Learn with Locals videos are less frequent in the later stages of some courses. Expanding this is something we’re mindful of for the future. In the meantime, the dedicated Videos tab offers a wide range of engaging video content that complements the main course materials and is worth exploring.

We’d be happy to offer you a 70% discount on a Lifetime plan if you’d like to upgrade and in turn disable promotional banners or time-limited campaigns. Let us know at cs@memrise.com if you’d like to take that up 🙂

Many thanks,
Memrise team

Bedømt til 1 ud af 5 stjerner

Surprisingly bad

I heard a lot of good things about Memrise and thought I'd give it a try. I'm an intermediate learner but despite choosing that level, the program started giving me words like yes, no and thank you. So I changed the settings to advanced. The content was still mostly elementary - I'm a language teacher, I know what's being taught on different levels of the languages I speak and my target language, as I have been studying it for quite a while, and what was presented here was ridiculous. Then I tried picking my own topics and started with politics. I learned a few words (again, pretty basic stuff) and then the program suggested to make sentences. Of course, it complained about missing language-specific letters (I use an English keyboard and there was no on-screen option to insert those characters). But the worst was the type of sentences I was supposed to make. 'The king is reading a newspaper.' This is supposedly advanced vocabulary in politics. The next sentence was: I am drinking water. What?? Has nothing to do with politics, nor with the reviewed vocabulary, and is the most basic stuff you learn on A1. I don't know what they were thinking. Maybe it is better in some other languages, but for Polish, do yourself a favor and find another app to learn with. Even a plain dictionary would be more useful.

6. juni 2025
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hi, thank you for taking the time to review. We'd love to look a little more into what's happening here. If you have a moment, could you please email cs@memrise.com from the email address you use for Memrise so our team can gather some more details and record your feedback for the Product team? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks 🙂

Bedømt til 1 ud af 5 stjerner

I used Memrise off and on for 5 years…

I used Memrise off and on for 5 years and was at the intermediate level. After 5 years, I logged on one day and was at level one. Despite multiple attempts to contact the company and correct the issue, I was unable to the correct lesson. That is a lot of time to put into learning a language then not to be able to continue your progress. I would not suggest using memrise.

21. maj 2025
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hi, sorry to hear you’re facing issues. So that our Support team can look into your account, can you please email cs@memrise.com from the email address you use for Memrise with further details of the problem? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Bedømt til 1 ud af 5 stjerner

Scam Alert!!

After not using memrise for 4 years I noticed a payment on my CC statement. Amex said it had been authorised so I had to pay. I did go into my Memrise account and set my subscription renewal to OFF but when I logged in after receiving an email promo it had been set back to Auto renew. This is the second time this has happened.
Through Amex I have put a merchant block on Memrise and deleted my account.
Be very careful, you should not trust Memrise with your financial details. Good luck.

1. maj 2025
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hi, we're sorry to hear this. We have not seen a case of an auto-renew being set back before. So that our Support team can look into this, can you please email cs@memrise.com from the email address you use for Memrise with further details of the problem? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Bedømt til 3 ud af 5 stjerner

Update hat die App viel schlechter gemacht

Bis vor dem letzten Update war Memrise brillant und hätte 5 Sterne verdient gehabt. Jetzt wird man immer wieder rausgeworfen oder das Programm macht nicht bei der nächsten Lektion weiter, sondern bringt einen auf Umwege. Unterwegs ist die app nicht mehr zu gebrauchen, da das Hören der Worte wegen „Verbindung abgebrochen“ entfällt. Das funktionierte bis vor einigen Monaten alles noch und jetzt leider nicht mehr.

25. april 2025
Uopfordret anmeldelse
Memrise-logo

Besvarelse fra Memrise

Hallo,

Es tut uns sehr leid, dass Sie Probleme mit der App haben. Kontaktieren Sie uns bitte über die App (Profil – Einstellungen – Hilfe) oder unter https://memri.se/support und senden Sie uns weitere Informationen, einschließlich Gerätetyp, App-Version und hilfreichen Screenshots oder Aufnahmen. Wir werden die Ursache prüfen.

Vielen Dank, Ihr Memrise-Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere