Same as other reviews--when months…
Same as other reviews--when months after ordering the quilted bags arrived, they did not come close to matching the look or quality of the images on their website. They also sent bags that were a completely different pattern than the ones I ordered, asked for pictures, then told me that the pictures matched when they clearly didn't.
A long email exchange with what I assume to be a service bot has lead to offers of a partial refund that are then followed by a refusal to refund when I reply that I'll accept the refund. No phone number, no way to review on their website, and the email the list as customer service bounces back. Replying to the order confirmation email is the way I started the useless exchange.
Similar to other reviewers, I also clicked on the link advertised in the NY Times. Disappointed.






