Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Une excellente expérience avec MelodySusie ! Le service après-vente est particulièrement réactif, à l’écoute et très compréhensif. La prise en charge a été rapide et professionnelle. Je recommande viv... Se mere

Bedømt til 5 ud af 5 stjerner

Comprei uma cabine de luz uv e com 1 mês ela deu problema. Enviei um email para a empresa relatando meu problema com fotos e videos. Em menos de 5 dias eles me mandaram o mesmo produto sem nenhum pr... Se mere

Bedømt til 4 ud af 5 stjerner

The nail drill is honestly perfection until the hand drill stopped working after 5 months. I’ve sent multiple emails and didn’t get a response for a week unfortunately butfinally got a response in whi... Se mere

Bedømt til 4 ud af 5 stjerner

I love melody Susie! There customer service experience for my drill that is still under warranty was awesome. Only thing I will say is that 2 of my melody Susie drills went out within 2 weeks of each... Se mere

Virksomhedsoplysninger

  1. Leverandør af skønhedsprodukter

Skrevet af virksomheden

Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products. Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

274 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(274)

19 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing products and customer service

I’ve purchased a nail drill previously which is brilliant. I’ve just purchased a nail dust collector which has just arrived and is fab. I have to say not only are their products great but so is their customer service. I ordered the nail dust collector in white but they contacted me to say they were waiting on stock and I could either wait or have the pink sent out straightaway - the pink was slightly more but I opted for that. They are so kind and very quick to respond and super helpful. Melody Susie will continue to be my go to for products but also because of their customer service

5. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great products

MelodySusie has great long lasting products and superb customer service. I will continue to repurchase all my efiles from them.

3. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic Customer Service

MeloduSusie has fantastic customer service. They're so polite and reply quickly. I ordered too many products and wanted to return some, but they let me keep them and sent me a replacement product (though I paid a slight difference). Overall, they went above and beyond to ensure my satisfaction as a customer. I highly recommend them!

3. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service

I received my nail drill with a dent and scratches on the screen. I sent them email with pictures and they answered right away. Sent me a new drill. Their customer service was awesome

3. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I bought a drill and used it for a few…

I bought a drill and used it for a few months and it stopped working. I contacted Melody Susie, they went above and beyond to get it taken care of for me. I received the drill part that was broken so promptly. Definitely impressed 10/10 customer service and products

20. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ordered for delivery to the UK

Ordered for delivery to the UK, the team where amazing with contact and reassuring me that the parcel would arrive before Christmas was fantastic and then when I got the parcel I had another email confirming if I had it, can not fault the team, service is amazing

21. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have been using melodysusie drills…

I have been using melodysusie drills for over 2 years now and decided it was time for me to buy the new emerald colored drill. Since they had such a great deal on the bundles I went along and got that. Everything came in such a timely manner. I was worried about holiday porch pirates so I reached out to customer service n they always kept in contact with me on my delivery day and also reached out to me after the delivery time to ensure I received my package. They have over exceeded my expectations with excellent customer service! Thank you very much!! We

13. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My friend recomend me to buy the drill…

My friend recomend me to buy the drill from this brand, as she has 1 too.
I purchased & love my new drill because it is strong & smooth. Some problems had happened with my purchase but the customer service solved it quickly
Definitely will buy more products of this brand

13. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent purchase

Excellent purchase, came very quick,very good customer service and my item is brilliant. Very happy with it and would definitely recommend,’MelodySusi’ to anyone. . Thank you MelodySusie!! 😊😊😊

5. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

i am amazed with the online customer…

i am amazed with the online customer service here! one of my package said it was delivered online and when i opened the mailbox there wasn’t a package. i reached out to MelodySusie customer support team and they responded within that same day and sent me a new package immediately and they even checked in to see if i received my new drill package. thank you so much for your excellent customer service, i am so happy to use my new drill!

11. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing quality and customer service

I am a licensed cosmetologist / Nail technician This is the third purchase of E-files/drills that I have made with Melody Susie this time I ordered the sparkle Plus 35,000 rpm and I have to say every time I get a new drill is always better than the previous the first one I had ever got was completely amazing but to see how much they improve every time is astonishing I love this new drill it is extremely quiet it barely has any vibration so when I'm at work this drill makes my job so much easier and so much quicker and a lot more comfortable for my clients as well I feel their products are so amazing for professionals but also for home use I love that they're very versatile and they have multiple products colors they have something for everybody. every time I have bought from Melody Susie it has been amazing I would highly recommend shopping with this company you will truly love any and everything you get. The customer service is exceptional they are very sweet professional and quick so if you ever have any issues they are very very helpful in helping you figure out what's going on and how to fix your problem I would highly recommend Melody Susie and I will be a customer for life...

27. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I purchased a nail drill for personal…

I purchased a nail drill for personal use. I had a slight issue with the drill handle, I reached out to Melody support by email and much to my surprise I received a response within the day!! With some back and forth emails the issue was taken care of much to my satisfaction, they were great to deal with. If you do gel nails you need a nail drill quick easy to use to remove base, structure, nail polish and topcoat. Any issues support is there to help, they were great.

7. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am amazed by the customer service

I am amazed by the customer service, never received such great and quick response. Sorted my problem out within 5 minutes and were so helpful. What a credit to this company!! Highly recommend 🩷

14. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service goes above and beyond…

Customer service goes above and beyond to take care of you! if you have an issue they respond fairly quick and resolve your issue and stay in contact with you until your issue is resolved! I love MelodySusie products and their outstanding customer service!

31. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy Part Replacement

I originally contacted MelodySusie asking how to take apart and clean my handpiece, turns out you can't do that. But they very quickly sent me a replacement. Wonderful customer service!

11. oktober 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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