Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Une excellente expérience avec MelodySusie ! Le service après-vente est particulièrement réactif, à l’écoute et très compréhensif. La prise en charge a été rapide et professionnelle. Je recommande viv... Se mere

Bedømt til 5 ud af 5 stjerner

Comprei uma cabine de luz uv e com 1 mês ela deu problema. Enviei um email para a empresa relatando meu problema com fotos e videos. Em menos de 5 dias eles me mandaram o mesmo produto sem nenhum pr... Se mere

Bedømt til 4 ud af 5 stjerner

The nail drill is honestly perfection until the hand drill stopped working after 5 months. I’ve sent multiple emails and didn’t get a response for a week unfortunately butfinally got a response in whi... Se mere

Bedømt til 4 ud af 5 stjerner

I love melody Susie! There customer service experience for my drill that is still under warranty was awesome. Only thing I will say is that 2 of my melody Susie drills went out within 2 weeks of each... Se mere

Virksomhedsoplysninger

  1. Leverandør af skønhedsprodukter

Skrevet af virksomheden

Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products. Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

274 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(274)

19 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

There customer service is freaking…

Their customer service is freaking awesome! I contacted them over the holiday weekend about some missing product, and they responded quickly and sent me the missing product and tracking number. The customer service experience is what will keep me purchasing from Melody Susie. That and their products are super good. I don't normally provide a review, but I fell so good about my experience that I wanted to share with others

26. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This company have an amazing customer…

This company have an amazing customer services. I recently purchased a drilling machine and it didn’t felt right with me. I email them about my concerns and they send me a brand new one which is better than the original one that I had purchased. I’m happy with the new product I received. In the future I will continue to purchase and inform others about this company.

29. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

AWESOME CUSTOMER SERVICE

I had bought an electric nail drill about 6 months ago and it stopped working. I contacted customer service and they sent out a replacement immediately. They had also kept me informed right up to and even after I received the replacement. Best customer service department I have ever dealt with!! Will definitely be purchasing from this company again!!

4. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Fantastic customer service. I recently bought a new drill because my old one gave out on me. The hand piece on the new drill stopped working on me and they were so quick to send me a replacement. I will always recommend them!

10. maj 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Customer service is excellent

Customer service is excellent! The reason for the 4 stars is I bought a nail drill for my wife for Christmas and four months later it just quit working. The drill itself works excellent. They replaced the drill very quickly once we proved it was not working.

1. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

Had a drill that was malfunctioning and I barely purchased it last year in December I contacted them to see what could I do and they replied quickly and got me situated :))

8. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love their product!

I love their product! I was upset that they discontinued the drill I purchased since mine stop working on me but they were very prompt and helpful with my concerns! Received excellent customer service and amazing quality with their products!

3. maj 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Response to issues/complaints

A few months ago I ordered a 2in1 dust collector and drill. The drill stopped working within the 15months guarantee so I reached out to customer services. They were very kind and sent me a replacement drill for which I only paid shipping. However that arrived with the exact same fault I complained about. So I reached out once again and they were extremely helpful for the second time, only this time they sent the entire 2in1 for free. Extremely professional and understanding of them. I’ve had the new 2in1 for jus over a month now with no issues so far :)

5. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

AMAZING customer service…

I emailed the company after my efile began to malfunction- they sent a replacement SO FAST! I received the new part within three days of reporting the issue. Unbelievable, incredible customer service at MelodySusie- and their products are such good quality! I will continue to be a loyal customer ❤️

16. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Melody Sussie customer service is OUT OF THIS WORLD

Melody Sussie customer service is AMAZING. Especially when you’re like me and want to add things to your order or are curious about promotional procedures. Melody Sussie staff were also proactive in offering me substitute nail tools when out of stock of the ones I ordered. Amazing response time as well!

11. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service was a Awesome

Customer service was a great help! Awesome service.
My product was not charging and I contacted customer service and they were very helpful and resolve the issue quickly and made me feel amazing. They generously will send me a new one. Thank you so much.

10. april 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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