Une excellente expérience avec MelodySusie ! Le service après-vente est particulièrement réactif, à l’écoute et très compréhensif. La prise en charge a été rapide et professionnelle. Je recommande viv... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Comprei uma cabine de luz uv e com 1 mês ela deu problema. Enviei um email para a empresa relatando meu problema com fotos e videos. Em menos de 5 dias eles me mandaram o mesmo produto sem nenhum pr... Se mere
The nail drill is honestly perfection until the hand drill stopped working after 5 months. I’ve sent multiple emails and didn’t get a response for a week unfortunately butfinally got a response in whi... Se mere
I love melody Susie! There customer service experience for my drill that is still under warranty was awesome. Only thing I will say is that 2 of my melody Susie drills went out within 2 weeks of each... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products. Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
Kontaktoplysninger
39899 Balentine Drive, ste 200, 94560, Newark, USA
- support@melodysusie.com
- www.melodysusie.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There customer service is freaking…
Their customer service is freaking awesome! I contacted them over the holiday weekend about some missing product, and they responded quickly and sent me the missing product and tracking number. The customer service experience is what will keep me purchasing from Melody Susie. That and their products are super good. I don't normally provide a review, but I fell so good about my experience that I wanted to share with others
This company have an amazing customer…
This company have an amazing customer services. I recently purchased a drilling machine and it didn’t felt right with me. I email them about my concerns and they send me a brand new one which is better than the original one that I had purchased. I’m happy with the new product I received. In the future I will continue to purchase and inform others about this company.
Faulty handset
Once the faulty handset was confirmed, I received a replacement within days. Very supportive service.
Excellent customer service I need help…
Excellent customer service I need help with the drill lock and they sent a new one they were ready for know what happened and solve the issue thanks I will be shopping and recommend MelodySusie with friends and customers thanks
AWESOME CUSTOMER SERVICE
I had bought an electric nail drill about 6 months ago and it stopped working. I contacted customer service and they sent out a replacement immediately. They had also kept me informed right up to and even after I received the replacement. Best customer service department I have ever dealt with!! Will definitely be purchasing from this company again!!
Very pleased with my new nail dril
Very pleased with my new nail dril. "Jade" very light I love it. From the moment of my purchase to the delivery the support team was amazing, replying so quickly. Thank you very much.
Fantastic customer service
Fantastic customer service. I recently bought a new drill because my old one gave out on me. The hand piece on the new drill stopped working on me and they were so quick to send me a replacement. I will always recommend them!
Customer service is excellent
Customer service is excellent! The reason for the 4 stars is I bought a nail drill for my wife for Christmas and four months later it just quit working. The drill itself works excellent. They replaced the drill very quickly once we proved it was not working.
Great customer service
Had a drill that was malfunctioning and I barely purchased it last year in December I contacted them to see what could I do and they replied quickly and got me situated :))
I love their product!
I love their product! I was upset that they discontinued the drill I purchased since mine stop working on me but they were very prompt and helpful with my concerns! Received excellent customer service and amazing quality with their products!
Recommended!
I’m absolutely satisfied with the product, portable, and works just great!
Excellent products, SUPERB customer service
Their products are great. And their customer service…SUPERB!!!!
Response to issues/complaints
A few months ago I ordered a 2in1 dust collector and drill. The drill stopped working within the 15months guarantee so I reached out to customer services. They were very kind and sent me a replacement drill for which I only paid shipping. However that arrived with the exact same fault I complained about. So I reached out once again and they were extremely helpful for the second time, only this time they sent the entire 2in1 for free. Extremely professional and understanding of them. I’ve had the new 2in1 for jus over a month now with no issues so far :)
AMAZING customer service…
I emailed the company after my efile began to malfunction- they sent a replacement SO FAST! I received the new part within three days of reporting the issue. Unbelievable, incredible customer service at MelodySusie- and their products are such good quality! I will continue to be a loyal customer ❤️
Great Product & Amazing Customer Service
This is my second drill as I have worn out my first, the hand piece started to play up, contacted the most amazing, helpful and efficient customer service who sent a replacement out...would not hesitate to recommend.
Representative Response
I really like the fact that the customer services are quickly to respond. They provide the information you need quickly, less than 24hrs.
Great quality of products and really…
Great quality of products and really good customers s.ervice
Melody Sussie customer service is OUT OF THIS WORLD
Melody Sussie customer service is AMAZING. Especially when you’re like me and want to add things to your order or are curious about promotional procedures. Melody Sussie staff were also proactive in offering me substitute nail tools when out of stock of the ones I ordered. Amazing response time as well!
Customer service was a Awesome
Customer service was a great help! Awesome service.
My product was not charging and I contacted customer service and they were very helpful and resolve the issue quickly and made me feel amazing. They generously will send me a new one. Thank you so much.
Dette er Trustpilot
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