Medserena Upright MRI Anmeldelser 

Firstly met Emma on reception - great friendly and efficient welcome. Then into Belinda the radiographer. Really efficient and friendly too - keeps you informed all the way through.
Overall top class!

The people.

Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me.
Would highly recommend Medserena for anyone needing to access an open scanner.
It was worth the long and uncomfortable journey!
Results came through very quickly which was much appreciated.
Thank you to all.

Very quick procedure with lovely, helpful staff members

Very good service. Very considerate and brilliant Radiographer, staff, reception staff and everyone was helpful in all respects.

Friendly and welcoming atmosphere. Medical staff were very good in explaining what the procedure entails. Consultant was brillient.

Professional, punctual, supportive.

I felt very welcomed and encouraged at all times considering I am claustrophobic
Thank you to all of you

From arriving at reception i was greeted with a smile and asked if i wanted a drink. i was then asked to sit in the nice waiting room.
When the lady came to greet me for the scan she again smiled and took me to the changing room. after this she took me to the scanning room and went through what was going to happen and asked me regularly if i was ok and ready to go. during the scan she kept in contact telling me how long the next scan was. after the scan i was taken back to the changing room.
great service from the start. only negative is the price.

From the first contact by phone to saying goodbye after the mri, everything was perfect. I was nhs funded and was treated the exact same as a privately paying patient.
All the staff were absolutely fantastic when I went in for the mri the 2 male mri scanners where so good and me being a very anxious person I can honestly say I was calm. We were given tea, coffee and biscuits i had mine after the scan. The parking was easy we managed to park right outside the cafe next door. The place is also very very easy to find we came up from west midlands. I would tell anyone to go to medserena in Manchester. They truly are a 5⭐️ company.

The staff, reception were super helpful, I was made a drink and reassured of the process. Its such a nice place, easy to find and parking was easy. Thank you

Really good experience at medserena

No waiting time. Great and very helpful staff!

I just wanted to say thank you to Maninder at Medserena London for her time and patience and kindness yesterday when I had my MRI scan.
I suffer with claustrophobia and anxiety and Maninder made me feel very calm and at ease, she explained everything that was going to happen and how long for etc - which was very helpful to me and I was so pleased to be able to have the MRI which I have been unable to have in a tunnel MRI machine.
She had a lovely manner and was very kind.
Thank you Maninder for your understanding and kindness

This was my 2nd time here and I was seen on time, and by a very lovely member of the team. She was understanding and mindful of the reason people are there, as a result of claustrophobia etc. Speaking to me during the scan and checking in. Everything was well explained.

All good and straight forward except I wasn’t offered a choice of program on the tv during the actual scan.
I become dizzy watching zooming in movement across a watery terrain - I wasn’t made aware that I could have watched something else.

Jane the lady who works on Reception was so kind and patient we were lost in Manchester she took the time to guide us she was also so kind when I finally arrived for the scan she helped make a very stressful day a lot easier THANK YOU SO MUCH.
The radiologist was also very kind and caring throughout the scan.

I’ve had several open scans here because of claustrophobia and have always been treated with great care and consideration for my condition. Would highly recommend.

From my booking everyone I spoke to was polite warm and helpful. From the young lady who arranged my appointment to the reception staff and radiographers all were warm welcoming and kind. The centre in Manchester was easy to get to it was immaculate bright and calm.