Horrid products. Got expired, sculpture or ineffective, but two vials has not worked at all, and then bought some radius and the product was not effective and left nodules that now have to be cut out... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When I saw the company was "apparentIy" in Hungary, I was a little reluctant at first. However the staff and office is in the U.S. and they were excellent. They were accomodating and informative. It... Se mere
Virksomheden har svaret
Our Customer Service contact Ruby, has always been helpful in fulfilling our Botox and Juvederm requests. All in a timely manner with shipping info for us to follow.
Virksomheden har svaret
A company you can truly trust I genuinely enjoy ordering from Medica Depot. Their customer service is excellent if there is ever an issue with an order, no matter what it is, they actually call... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Kontaktoplysninger
4,2
God
673 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prices are reasonable
Prices are reasonable. Sometimes packaging is damaged in shipping which makes me uncomfortable at this price point
21. juli 2026
Besvarelse fra Medica Depot
Thank you for taking the time to share your review! We're glad to hear you find our pricing reasonable. However, we're truly sorry to hear that some of your packages arrived damaged. We take product presentation and shipping safety very seriously, especially at our price point. We'll be reviewing our packaging materials to prevent this from happening in the future. We appreciate your feedback and hope to give you a 5-star experience on your next order!
Dysport Showed up hot, 77 degrees F
Dysport Showed up hot. Ice was not cold, temperature measured 75-77 degrees F.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Medica Depot
Thank you for your feedback. We're sorry to hear you were disappointed with your experience.
We wish this concern had been brought to our attention directly, as we would have been more than happy to assist you. If there had been an issue with your shipment, our team could have reviewed it with you and worked toward a resolution. For future orders, we're also happy to add extra ice packs upon request to provide additional peace of mind during transit.
Our goal is always to ensure our customers receive their products in excellent condition, and we encourage customers to reach out to us with any concerns so we have the opportunity to help. We appreciate your feedback and hope to have the chance to provide you with a better experience in the future.
Besvarelse fra Medica Depot
Thank you so much for the 5-star review! We're thrilled to hear your order reached you quickly. Enjoy your purchase!
The order rarely just goes thru
The order rarely just goes thru. There is some sort of message that an item is still in the cart, or you were unable to process the order. Also, the last delivery didn’t come when it was supposed to, so it sat out in the extreme heat. I tried to contact the company and they minimize my concern, saying the product would be fine.
24. juli 2026
Besvarelse fra Medica Depot
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
After reviewing your order, we can confirm that it was delivered in just 4 days, which is well within our standard delivery timeframe of 7–10 business days. Based on the tracking information, your package was continuously in transit and was not sitting in one location for an extended period. Because of this, we're not sure what you mean by it sitting out in extreme heat.
Regarding the issue you experienced while placing your order online, it sounds like there may have been a technical glitch during checkout. Had this been brought to our attention, we would have been more than happy to investigate the issue and escalate it to our technical team to ensure it was resolved.
We strive to provide prompt service and support to all of our customers and always encourage anyone experiencing an issue to contact us so we have the opportunity to make it right. We appreciate your feedback and will continue working to improve our customers' experience.
Great service you can trust
I have use the service for many years. Great service, always on time and one that you can trust.
23. juli 2026
Besvarelse fra Medica Depot
Thank you so much for the 5-star review! Loyalty over the years means the world to us, and we are so glad to know you continue to rely on our team for prompt, trustworthy service. We appreciate your continued support and look forward to serving you for many more years to come!
Ruby at Medica Depot is especially…
Ruby at Medica Depot is especially excellent. She has been my account rep and products are received in a timely manner and Medica Depots products are always excellent.
22. juli 2026
Besvarelse fra Medica Depot
Thank you so much for the 5-star review! We are thrilled to hear about your great experience with Medica Depot. Ruby is indeed a valuable part of our team, and we’ll be sure to pass along your kind words to her. We appreciate your continued business and look forward to supplying you with excellent products and fast delivery for a long time to come!
Besvarelse fra Medica Depot
Thank you so much for the 5-star review! We’re thrilled to hear that you had an easy ordering experience and enjoyed our service and delivery. We truly appreciate your support and look forward to serving you again soon!
This company is very reliable
This company is very reliable, efficient and easy to order from.
29. juni 2026
Besvarelse fra Medica Depot
Thank you for the 5-star review! We are glad to hear that ordering from us is easy and that you find our service reliable and efficient. We look forward to your next order
Barely any powder at all not even the…
Barely any powder at all not even the amount as allergan 100 unit
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Medica Depot
We understand your concern. The powder can sometimes appear to be a very small amount, and the physical appearance or size of the powder is not always an indication of the number of units contained in the vial.
Please rest assured that each vial is filled according to manufacturer's specifications and undergoes quality control procedures to ensure it contains the labeled 100 units. While the powder may appear minimal before reconstitution, this is normal and does not indicate that the vial contains less product.
If you have any additional questions or concerns, please don't hesitate to reach out to our Customer Support team. We're always happy to assist.
Besvarelse fra Medica Depot
Thank you so much for the five stars! Hearing that we delivered the best product and service means the world to our team. We appreciate your support and look forward to welcoming you back next time.
Besvarelse fra Medica Depot
Thank you so much for the 5-star review! We're thrilled to hear that you're happy with the quality of your product, our shipping speed, and our customer service team.
We appreciate your support and hope to see you again soon!
Canceled my order with no explanation…
Canceled my order with no explanation and when I reached out, I go no response. The bed I ordered was critical to arrive on time for my wife's care.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Medica Depot
Hello,
We are sorry to hear about your experience. However, after reviewing our records, we have been unable to locate any order or customer information matching the details provided in your review.
Additionally, our company does not sell beds or related products, which leads us to believe this review may have been intended for a different business.
If you believe this review was meant for us, please contact our Customer Support team with your order number and account details so we can investigate further. We are always happy to assist our customers and address any concerns.
Thank you.
I did not receive my order
I did not receive my order. I emailed with the team and relayed the week would be present to receive the order. It came the week prior. The delivery person did not work with us to ensure proper deliver and now I have no idea where the product is located.
27. maj 2026
Besvarelse fra Medica Depot
We completely understand your frustration and are sorry to hear about your experience.
While we do our best to assist our customers throughout the shipping process, the courier and delivery personnel operate independently from our company, and unfortunately we do not have control over their delivery procedures or scheduling. If a package has been delivered but cannot be located, this would need to be addressed directly with the courier.
Our standard shipping timeframe is 7–10 business days, and while we can provide estimates and tracking information, we are unable to control the exact delivery date within that window, as it is ultimately determined by the courier.
We truly value your business and, if there is anything further we can do to assist from our side, please don't hesitate to reach out to our team.
2 shipments arrived warm so the product…
2 shipments arrived warm so the product was deemed ineffective and took forever to arrive…. Let’s see if the 3rd times a charm but I highly doubt it… also the packaging is SO difficult to open. There’s many layers and it’s erratically taped on there that it takes a lot of effort to open the whole package
19. maj 2026
Besvarelse fra Medica Depot
We're sorry to hear about your experience, and we completely understand your frustration.
All of our temperature-sensitive products are shipped in insulated cooling packaging with additional ice packs to help maintain the appropriate temperature during transit. As the weather becomes warmer, we do our best to ensure that the appropriate amount of cooling packaging is included with every shipment.
We always want our customers to feel confident in their orders and are more than willing to work with you to help resolve any concerns. While we take every precaution when preparing shipments, the delivery timeframe itself is determined by the courier, and unfortunately we do not have control over transit times once the package has been shipped.
We truly appreciate your patience and the opportunity to make this right, and we look forward to working with you to ensure your next shipment is a positive experience.
I haven't received my second half…
I haven't received my second half order for Botox (English). It's been a few weeks!
27. maj 2026
Besvarelse fra Medica Depot
We sincerely apologize for the delay with your second shipment.
Our records show that we attempted to contact you on June 4th and left a voicemail to confirm whether you would like us to proceed with a reshipment. We also made another attempt to reach you today and left an additional message, but we have not yet received a response.
We would be more than happy to arrange a reshipment; however, we do require your confirmation before we can proceed. At this time, we have not seen any communication or return contact from you.
Please reach out to us at your earliest convenience, and we will be happy to assist you and get this resolved as quickly as possible.
Great customer service team!
27. maj 2026
Besvarelse fra Medica Depot
Thank you so much for the 5-star review! We are thrilled to hear you had a great experience with our customer service team. Providing excellent support is always our top priority, and your kind words mean the world to us. We look forward to serving you again!
Besvarelse fra Medica Depot
Thank you for sharing your feedback! We’re happy to hear you had a good experience with our communication. We also appreciate your note about shipping times, we are always looking for ways to improve our efficiency and get orders out even faster. Thank you for choosing us, and we hope to serve you again soon!
I never received my product but I did…
I never received my product but I did get a reimbursement due to customs issues.
25. maj 2026
Besvarelse fra Medica Depot
Hi Melissa,
We're sorry that your order was affected by customs and that you were unable to receive your product. While customs decisions are unfortunately outside of our control, we're glad we were able to resolve the matter by providing a reimbursement.
We appreciate your understanding and thank you for giving us the opportunity to make things right. If there's anything further we can assist you with, please don't hesitate to reach out.
Besvarelse fra Medica Depot
You're very welcome! Thanks for the awesome feedback. We're glad we could get your order out to you quickly. Enjoy the products!
Besvarelse fra Medica Depot
Thank you so much for the fantastic 5-star review! We are thrilled to hear that your order arrived quickly and safely. Our team always aims to provide kind, helpful service and top-quality products. Your high recommendation truly means the world to us!
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