I can’t recommend these mailboxes enough! The team is extremely helpful, always ready to assist with anything I need. They consistently keep me updated whenever a parcel arrives, and they truly go abo... Se mere
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Se, hvad kunderne siger
The staff of MBE Cambridge is simply amazing! I walked in at closing time and asked a quote for dispatching a document. They could have sent me away instead they were kind, super honest, and gave me a... Se mere
Virksomheden har svaret
Just needed some posters printed and laminated - fantastic service as usual. Communications were instant and payment (via web link) very simple. No job is too small for Judy and the team. Highly re... Se mere
Virksomheden har svaret
Raf and his colleagues in the Cambridge office in King Street expertly packaged an antique wooden chair for us that we wanted to send to Italy and organised its shipment by road with TNT. The chair ar... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Business to business-service
- Kurértjeneste
- Digitaltryk
- Postkasseudlejning
- Onlineauktion
- Fragt- og forsendelsesservice
Skrevet af virksomheden
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
Kontaktoplysninger
Unit 1, Petre Court, Petre Road, BB5 5HY, Clayton-le-Moors, Accrington, Storbritannien
- 02035350250
- marketing@mbe.uk
- www.mbe.co.uk
4,5
Fremragende
2 t anmeldelser
Har besvaret 69 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very Poor Customer Service
I sent a small box to my daughter in Washington DC (USA) that contained 4 boxes granola and some tee shirts to give to family members. At the counter, the box was opened to make sure the contents were as described. They checked to see if there would be any no customs restrictions and was advised it could be sent. The box cost £87 with FedEx and it was expected to be delivered at the end of November 2025. It never cleared customs and was returned to the UK 2 weeks ago. It sat around in MailBox Etc for a week and I was not contacted. I only found out when I went there to inquire about the long delay in the delivery. My complaint is that the manager should have contacted me and told me the package was returned. There is no excuse for poor customer service and I received no compensation after paying £87 for a service that was not fulfilled.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Hi Michael, we are sorry to hear about the frustration regarding your shipment to the USA. Unfortunately, the parcel was returned by US Customs due to specific FDA requirements for the contents, which is a process outside of our direct control. While we are unable to offer a refund for the initial shipping costs, we have waived the additional return-to-sender charges as a gesture of goodwill. We appreciate your feedback and regret that this shipment couldn't be completed as planned.
Best regards,
MBE Team
Amazing customer service
Bobby and Wendy couldn't have been more friendly and helpful. High recommend!
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review! We are so glad to hear that Bobby and Wendy provided such friendly and helpful service. I will be sure to pass your high recommendation along to them at our London City shop!
Cheers, The Team at Mail Boxes Etc.
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review! We are so happy to hear you had an amazing experience with us.
We look forward to seeing you again at our Aldgate shop!
Cheers, The Team at Mail Boxes Etc.
Excellent service sending documents by…
Excellent service sending documents by FedEx
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review! We are so glad you had an excellent experience sending your documents via FedEx.
We look forward to seeing you again at our Putney shop!
Cheers, The Team at Mail Boxes Etc.
Best team in the business
Ling, Sohrab & Selina are the best customer service I have ever deal with. Efficient, fast and super friendly. They explain al the options for sendign and when something goes wrong (not often!) they take ownership and help solving the issues with no drama and as quickly as possible.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review! We are so happy to hear that Ling, Sohrab, and Selina provided such amazing service. It is great to know they made the shipping process easy for you and handled everything with such a helpful attitude. I will be sure to pass your kind words along to the team at our Hatton Garden shop!
Cheers, The Team at Mail Boxes Etc.
Very polite
Very polite, easy to understand and really helpful 👍
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review! We are so glad to hear that you found our team helpful and easy to work with. It is great to know you had a positive experience at our Angel Islington shop!
Cheers, The Team at Mail Boxes Etc.
Ling & sohrab are very friendly and…
Ling & sohrab are very friendly and helpful
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for the kind words! We are delighted to hear that Ling and Sohrab were so friendly and helpful during your visit. We will be sure to pass your praise along to them—they will be thrilled to know they made such a positive impression!
Great service
I sent a parcel at Mail Boxes Etc. Hitchin and the service was excellent. The lady who helped me was really kind, patient, and made the whole process very easy. Thank you so much, I really appreciated the help. Highly recommended.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for the wonderful feedback! We are delighted to hear that you had an excellent experience at our Hitchin branch.
It is heartening to know that the lady who assisted you was kind, patient, and made the whole process easy. We truly value providing that level of support to our customers, and we are so glad you felt well-taken care of. Thank you for the high recommendation!
Ling was exceptional and very kind
Ling was exceptional and very kind. Extremely helpful with shipping
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for the wonderful feedback! We are delighted to hear that Ling was exceptional and very kind during your visit.
It is great to know she was extremely helpful with your shipping needs. We take great pride in making the shipping process as smooth as possible, and we will be sure to share your kind words with Ling—she will be thrilled to be recognized!
Wow 2026, 3 years of service excellence!
Wow 2026, this is my 3rd year of amazing service and help from the MBE Wilmslow branch.
I really can’t describe just how awesome they are and I know I would not be able to purchase all the things I buy from the UK and get them safely to Australia with out their continued help.
Thank You x 100
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
What an incredible milestone! Thank you so much for this glowing review.
We are absolutely honored to have provided you with three years of amazing service at the MBE Wilmslow branch. Knowing that our continued help allows you to shop with confidence in the UK and get your items safely to Australia is exactly why we do what we do!
We will be sure to share your "Thank You x 100" with the Wilmslow team—they will be so touched to know they are "awesome" in your eyes. Here’s to many more years of successful shipping!
Excellent work for a community council
Merchiston Districts Community Council has used Mailboxes in Morningside Edinburgh for printing leaflets, postcards, laminated posters and fliers for various projects over the past 3 years. All the work has been done promptly, professionally and with care for the final product.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful review! We are honored to have supported the Merchiston Districts Community Council over the past three years.
It is fantastic to hear that our Morningside, Edinburgh branch has consistently delivered your leaflets, postcards, laminated posters, and fliers promptly and professionally. We take great pride in the care for the final product, and knowing that we've played a small part in your community projects is incredibly rewarding.
We look forward to continuing our partnership with the council!
Excellent service
Excellent service, responded quickly and arranged for an urgent Christmas gift to be collected and despatched to me in time for Christmas. Cannot thank them enough.
20. december 2025
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for this lovely review! We are delighted to hear that we could help make your holiday season a success.
It is wonderful to know that our team responded quickly and was able to arrange for that urgent Christmas gift to be collected and delivered to you right on time. We know how stressful last-minute holiday shipping can be, so we are thrilled we could provide you with such excellent service.
Excellent service
Excellent service, really quick turnaround professional packing for antique china, highly recommended !
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for the five-star review! We are delighted to hear that you experienced excellent service and a really quick turnaround.
We know how delicate antique china can be, so we are thrilled that you found our professional packing up to the task. Thank you for the high recommendation—we truly appreciate your trust in us with your fragile items!
Great customer service
Great customer service. Sohrab and ling were really nice towards us .👌
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for the kind feedback! We are delighted to hear that you received great customer service during your visit.
It is wonderful to know that Sohrab and Ling were so nice to you—we take great pride in our team's friendly approach, and we will be sure to pass your praise along to them! 👌
Besvarelse fra Mail Boxes Etc. UK & Ireland
Short and sweet! Thank you so much for the 5-star review. We truly appreciate your support and are glad you had such a positive experience with us.
Hostile Service & Bizarre Business Practices
I sent my assistant to the branch in Dublin 1 (James Joyce Street) today to ship a package overseas. We paid over 100 euros for the service, but the experience was appalling.
The staff member, identified as 'Esther', refused to let us take a photo of our own parcel for insurance records before handing it over. She also refused to provide a tracking number or any proof of shipment at the time of payment, claiming she was 'too busy'.
When we politely questioned this (as we cannot hand over goods without proof), she became incredibly aggressive, refused to listen, and started shouting "Go out!" and "I give the money back!" in front of other customers. We were forced to take a refund and leave.
This franchise is unprofessional and unstable. If you need a secure courier service, do not go here go directly to an official DHL or or other courier depot where they actually follow procedure.
22. december 2025
Uopfordret anmeldelse
10/10 Experience
Friendly, helpful and knowledgeable staff with printing, deliveries and basically anything they can help wirb
20. december 2025
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for the 10/10 review! We are thrilled to hear that you had such a perfect experience with us.
MBE Leeds: Excellent service at reasonable price
MBE Leeds collected and shipped an auction lot for me. It was probably the best such experience I have had, as they were very fast at collecting the lot and shipping it promptly, with professional packing. They communicated in a friendly manner and kept me up-to-date on the process. I am very pleased, and would certainly use them again in the future.
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful feedback! We are delighted to hear that your experience with MBE Leeds was perhaps the best auction collection and shipping experience you've had.
It is fantastic to know that our team provided excellent service at a reasonable price, particularly by being very fast with the collection and ensuring professional packing for a prompt shipment. We are also glad that our friendly communication kept you feeling informed throughout the entire process.
Franchisees - not joined up and awful customer service
Used MBE to pick up from an auction house in Diss. Multiple franchises with no care for customer service and support and in my case paid one franchisee but another picked up the item and now being asked to pay twice for the service. Spoke to customer services (Gareth) who just quoted the contract at me and said they have 10 days to get item to me. 14 days on and now in a battle to refund payment and pay another to deliver it. Crazy. Awful. Not joined up and don’t care yet they’re all trading under MBE. Avoid
19. december 2025
Uopfordret anmeldelse
Dear All,
Dear All,
I wanted to express my appreciation for the kind and speditive and honest service I experienced working together on a little project with Mail Boxes Portsmouth. Especially (I hope I may mention the name) Ansa was a brilliant support all all a long the way.
Thank you very much!
Kind regards
C.G
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Mail Boxes Etc. UK & Ireland
Thank you so much, C.G., for taking the time to share your appreciation!
We are absolutely delighted to hear that you had such a positive experience with Mail Boxes Etc. Portsmouth. It is wonderful to know that you found our service to be kind, speedy, and honest while working on your project.
We especially appreciate you mentioning Ansa! We will be sure to pass your kind words along to her; she will be thrilled to know she provided such brilliant support all along the way.
Thank you again for choosing us, and we look forward to working with you on any future projects!
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