The absolute worst with customer service. "Customer service" is non-existent. Their chat bot won't respond, long waits on hotline if you can even get an agent at all, and if you speak to an agent, the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Due to the ongoing global crisis and personal emergencies, I requested a one-time late fee waiver from Maya Bank. Unfortunately, the experience has been extremely frustrating. Their AI support is unhe... Se mere
Temporary blocked ko account ko,, Para change email, so ok naman na change email naman, So papa unblock ko na,, 7days lng daw, 2weeks na, wala man lng feed back,, Pera ko yun,, pinag h... Se mere
I bought gift certificate of Mercury drugs Soon they sent me invoice I hit the link and filled out require fields, checked it carefully Then demanded to enter confirmation code and waited but c... Se mere
Maya has the worst customer service
Maya has the worst customer service. They said their system shows my transactions were completed and it showing Processing on my end for more than a month now and my payments were not posted. I even sent them screenshots which they should see that it is "Processing" not completed. They insist it has been completed. They asked to uninstall and reinstall the app, which obviously wouldn't help because the transactions were not posted. It is not safe to use their App!!! You will never know if your payments will go through, and they are not that responsive. It took them weeks to respond.
4. april 2024
Uopfordret anmeldelse
I emailed to deactivate my inactive…
I emailed to deactivate my inactive account and transfer the remaining funds to my new active account.
your agents, deactivated both of my accounts. Very incompetent.
Now my money is floating somewhere in your hellhole. I have been waiting to get this resolved almost 2 weeks now. The last person I spoke with said that there is no supervisor available.
Again, another incompetency.
2. marts 2024
Uopfordret anmeldelse
Scammers
Scammers, scam me 66k, keep my eth, support dont care....just dont answer
22. januar 2024
Uopfordret anmeldelse
Lamentable support
Maya are offering fabulous rates of interest through online banking and banking app but woe betide you if you have a technical problem.
Because I have 2 middle names the application missread my driving license and prevented me from registering saying they needed more information regarding my account.
An email to their support address on June 16 received no reply. I sent them a message on their Facebook page and they said I should send an email to the support address, message them on Twitter or call the helpline. I messaged them on Twitter on June 26 where they replied several times asking for my personal details which I provided (several times). I received nothing further on Twitter so eventually succumbed and called the helpline where I was kept on hold for over 30 minutes after failing to navigate the automatic system several times. After 30 minutes I quit.
You have to ask yourself, what's going to happen to my money with these people with such a lamentable support service? Will I ever see it again?
26. juli 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.